Resorts World Langkawi

Sea view and Staff

Old furniture and facilities

The hotel location with the view and the staff are amazing, shame they never kept up with the maintenance.

When we arrived we were told the family pool not open, so only the infinity pool open for a big hotel. The pool was so over chlorinated it burnt my wife’s skin. Everything is broken, worn, old. Paint peeling off walls. The board walk is sectioned off as it needs repairing. After we changed our room as it was dirty and things broken and bird droppings all over the balcony, we thought it would be better. The new “ Refurbished “ room was better but still not fantastic, it was ok. Until we had cockroaches. I rang reception and they sent me a can of fly spray. I asked if they could print a travel ticket for me, no, no ink for the printer in the hotel. Night 4 came back to the room at 5 pm, the room still not made up. Internet was hit and miss. Did not work in reception area and poor in rooms. Lots of other minor stuff. To much to list