Hotel Spa Paris

The staff at the front desk were great! They gave us a terrific welcome and were very helpful. Our room was comfortable and well appointed and smartly decorated. No complaints at all about the room and the hotel decor.

The reason we chose the hotel was because it was a Spa Hotel. We were two pilgrims on the Camino de Santiago. We were looking forward to using the Spa and getting a massage for those pilgrim legs! We arrived on a Sunday. The Spa was closed on a Sunday afternoon. There was no massage on a Monday our second day. When we arrived at the Spa for our booked Monday session we were sent away and told we couldn't come dressed. We had to come down to the Spa, (very well hidden in the bowels of the hotel) collect a towelling robe, go back to the top floor, change, leave all our stuff upstairs, valuables as well and come back again. And no, we couldn't use the spa lockers they were for guests from outside the hotel. I pointed out that there was only one person using the spa and all the lockers were empty. No and NO again. None of this information was made clear to us on booking.

Lovely hotel. Excellent location.

Great location. Helpful staff.

I liked the great location, the kindness of the staff and how smoothly checking and checkout went, the great food from the restaurant.

It was a bit noisy in the night. The hallways incredibly confusing. To get to the spa, the spa reception and back, proved quite an adventure. I was later told that there is a map of the hallways, but I did not received one, and afterwards I did not need one anymore. Also the soap dispenser that one needs to squeeze really hard was not my favorite.