|Etäisyys keskustaan||0,1 km|
alk. 90 €
Näytä arvostelut, jotka mainitsevat
The lady I talked to on the phone the second time was nice.
I didn't appreciated the fact I didn't get informed by message or email by the fact the Perla Blu has sold out rooms and place me in another site in an appartment. I didn't even went through reception but one of the employee (he was nice) took me to the appartment! The room had bars in the windows, it was in the groundfloor and had no balcony as the room I've booked was not in the groundfloor and had a balcony with a view!! The appartment had a pation near the front door, tucked in between 2 buidings... When I called the reception to share my disapoitment and ask for the internet wifi code, the lady at reception was simply rude and unrespectful she asked why I would complained when my room has been upgrated (to an appartment, which is the last thing I've wanted in my vacation is to sleep in an appartment!!!) and ended up hanging up on me!!! I called back 3 times she never answered... The phone on their website didn't work either!! I was given a coupon for breakfast in downtown cafe which again was a big disapointment for me. I booked this place for the room and also because breakfast was included in the price and was on site as the picture on their photo gallery on the booking page website showed... (breakfast prepared on a table in a balcony overlooking the mountains...) When we get to the breakfast place, it was very busy, it took a while to order(the waiter was really nice though) and was quite a simple breakfast for the price we've paid (cafe, croissant, orange juice).
The lady that took care of breakfast and room was very helpful and polite.
The room was very tired, also when we arrived it was dark and finding La Perla Blu was impossible.
Our apartment was in a good location close to the center of Levanto.
What they don't say in the description is that this is a Travel Agency which has a couple of apartments in different locations in Levanto. So don't be fooled by the description which makes it look like it is a B&B Hotel. In the description they only mention 1 adress to the B&B La Perla Blu, but this is not the case! We had to visit 4 different adresses. 1 for the recption(Travel Agency), 1 for the Parking space, 1 for the Apartment itself, and 1 more for the breakfast. They were all in different parts of Levanto but the place is not so big so it might not be a hustle for you, though we had quite some luggare with us which we had to carry around. Our first big problem was that we had paid extra for a Balcony, but when they showed us the Apartment it was without the Balcony. When we mentioned this they very agressively told us that unfortunately our booked apartment was having repairs, and we can either have this or they have to cancel our booking! They tried to intimidate us that we have no choice but this apartment(that was no way alike the one we booked), or they cancel our booking. But we stood our ground and they backed off, went back to the Travel Agency and picked up keyes for another apartment with Balcony. I get the feeling they try to trick other people with the same argument, so please be aware of this! The next big problem for us was the Breakfast. It was held in a very small restaurant, which I can't even find on Google Maps so I can't review it or get the name for it. We were given a Breakfast card when we checked in, which we had to give to this restaurant to receive Breakfast. Though I wouldn't call it a breakfast because the only thing included was 1 Juice, 1 Hot Drink and either a Croissant or a Focaccia! Nothing else! That was the so called "Breakfast". Also this place was seriously full of flies hanging around the restaurant/customers! Also we only got 1 Toilet paper roll for our whole stay.
The young lady that served breakfast was very pleasant
The person that checked us in didn't speak English. He showed us to our room ,keys were in the doors and walked away.
After reading TripAdvisor review I was pretty scared but at the end I was very very positively surprised: of course, not a 5 star hotel but a pretty solution for a day or two; we got “upgraded” to a ground level studio even if I would have preferred a room with a balcony; location is hyper functional without being glamour; and the price is definitely correct; staff was very friendly and they really helped us because we were in a rush and need the room before the scheduled time. I don’t know what other travelers experienced but we were overall satisfied.
The “upgrade” from a room with balcony to a ground floor studio... I still think about it ... was it a real upgrade ; anyway, for us it was just a detail
Monterosson ranta ja Levanton ranta sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kielitaitoinen henkilökunta, matkatavarasäilytys ja hissi. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä maksullinen omatoiminen pysäköinti kuuluu myös palveluihin.
Perustuu 952 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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