Lille hotellit lähellä Musée des canonniers

Plussat: Convenient location next to train station

Miinukset: Restaurants, menu very short, service very slow Heating - too cold day time and too hot sleep time - thermostat does not do the job. Water in shower not hot enough

Plussat: Sweet surprises and extras for celebrating our wedding anniversary; modern suite with fancy fittings. Restaurant options in general. Very kind and helpful staff.

Miinukset: Hamam smelt unusual; maybe slight mould. Slight wear n tear of otherwise modern suite. Untold security deposit but not a big surprise.

Plussat: Amazing decor, spacious room and the bed is extremely comfy!

Miinukset: The water dis not warm up repeatedly which is unacceptable and room service forgot our order (we had to call them back but of course it was already cold).

Plussat: The room was spacious. Clean and good added extras in the room like coffee machine and supplies in bathroom.

Miinukset: The shower had a large head and then an extra shower head on chain to hold for extra cleaning. The large shower head was useless and didn’t get hot or have much power. The staff at breakfast reception we found were rude. They didn’t allow us entry on the first morning saying it wasn’t included with our room. After returning to reception to sort it then go back to breakfast there was no apology or attempt to make us feel welcome. We were not offered any hot drinks and found the self serve.

Plussat: Location for train station

Miinukset: Brand new hotel with not all the advertised features available, namely the spa. Very cold hotel with no atmosphere.

Plussat: Staff were very friendly and professional, as always.

Plussat: The nice and big room. We came with our pet and it was so well welcome and managed it was very nice to see this. The personnel was very welcoming and agreeable. The food was delicious. Very good experience !!

Plussat: The bad question to the right person

Miinukset: Although living in the side of city of Lille ! I made the biggest mistake and decided to spend a comfortable night at supposingly the most prestigious hotel of the town ! We reached around 23:15 and asked for my booking The young night shift receptionist was a gentle polite and very person and after taking shower and resting in bed i switched off the AC and it was out of order ! So called the receptionist and he immediately assisted us and offered to change the room but simce it was around 3:00 am and I was already in bed and had a long trip i thanked him for the gesture so he promised to inform his superiors ! The night was like u are sleeping in a camping car so if windows are closed its too hot and when we opened the windows unique solution all types of inswcts were enjoying for free their night with us ! In the morning checking out i told the receptionist awaiting a gesture an apology or a discount which i don't need but A GESTURE! She informed me that no gestures and it was my mistake and her superior standing beside and didn't neither say good morning with his stupid looking so i talked to him and he was such mean to answer me stupidly that we didn't change the room ! Although i was very polite to him! So as a businessman and from the big hotel experience i will never recommend this hotel although it is not their first mistake with me ! Nothing worst their overpriced bad service! Really prefer Alliance La Barrière La Pigonnerie or others better categories and services ! And please inform this smart incompetent mgr that hotel business is kindness a smile generosity and client is KING ! But still i insist with this level of employees it is more considered a motel ! Thank You

Plussat: We had a pleasant stay with our small child: the pool is open to children at certain hours, which are clearly indicated. ALso, our dinner at one of the hotel restaurants (Estaminet gantois) went smoothly, thanks to the staff.

Miinukset: You have to pay extra for parking, so we used a parking house next to the Beaux arts museum. It was quite convenient.

Plussat: Heating in restaurants was at inadequate level given low temperature. Take warm jumper in winter! Service in main restaurant did not extend to clearing table at breakfast. Wine was expensive for what you got. Bar seats could do with replacement. Swimming pool hidden away at distance. External Passage visible to passers by! For 5* the management could do better!

Plussat: Lovely rooms with very comfy beds and loved the pool and spa facilities

Miinukset: The drinks in the bar were very expensive €8 for a coffee!

Plussat: Good location and very nice bar. Bistro is a good option if you do not want to walk into the City.

Miinukset: Not the cheapest option in Lille (but you do get what you pay for). Traditional room we had was also pretty small.

Plussat: A very stylish hotel and a beautiful building. Comfortable beds and Clarins products in the bathroom!

Miinukset: Breakfast was a fairly small choice considering its a 5*

Plussat: we could benifit from an extraordinary promotion from your site...otherwise we find the hotel would on the expensive side even with all what it offers...

Miinukset: The room was smaller than implied on website

Plussat: The rooms were very good, comfortable and quiet. I would like to stay there again.

Miinukset: My husband suffered from backache just the evening before we had to leave to Paris to catch the plane. At the reception I asked a desk clerk if it was possible to stay a little bit longer than check out time. He offered us to keep the room one hour longer than check out time but he also said he would charge the room if we decided to stay longer than the given time. For us, it would had been a great help to have the room for two hours rather than just for one hour. In a five star hotel, which was definitely not overbooked, it should be all right to keep the room a little bit longer because of illness (because of backache it was very painful to sit in the foyer and wait for the taxi).

Plussat: Erittäin tyylikäs ja rauhallinen hotelli, jossa oli erinomainen palvelu. Kaunis huone ja yleiset tilat. Kävelymatka ydinkeskustaan ostoksille ja kongressikeskukseen. Aamiainen oli riittävän monipuolinen.

Miinukset: Huoneessa ei ollut mitään hotellikansiota, jossa olisi ollut infoa hotellin palveluista, ravintoloiden aukioloajoista ym., eikä sellaista ollut myöskään respassa.

Plussat: Hieno atmosfääri, jopa pianomusiikkia livenä lounge baarissa

Plussat: Henkilökunta ystävällistä ja asiantuntevaa, huone mukava ja kauniisti sisustettu (etenkin kylpyhuone).

Miinukset: Aamiais-buffet voisi olla hieman monipuolisempi

Plussat: Great welcome, excellent decor, comfort etc and a great restaurant

Plussat: The large central atrium and general design and style.

Miinukset: No

Plussat: Comfortable, well run, helpful professional staff

Miinukset: Car parking not the easiest

Plussat: Interesting decor Delicious lunch

Miinukset: Think it would be a good idea to extend the menu, so that lunch and dinner not the same on the same day

Plussat: Very clean spacious rooms, lovely lobby, great customer service, convenient location!

Miinukset: The entrance on the road is very weird. We have to go down by lift outside the hotel. Look dangerous!!

Plussat: They accomodated us early on. Steps away from the train station

Miinukset: Rooms were dated. There was a smell in the two rooms we had and probably the old carpets didn’t help either

Plussat: Very good location for TGV traveller, close to TGV station. Spacious and clean room.

Miinukset: Breakfast not variety. Limited amenities for business traveler, no toothbrush. Room layout not practical: toilet and bathroom are separated.

Plussat: Location

Miinukset: Rate

Plussat: friendly staff big room fine location

Plussat: clean, friendly staff, efficient, spacious rooms

Miinukset: not in the centre, close to the railway station, expensive breakfast

Plussat: quite rooms, very close to railway station Lille Europe, internet access, easy to print boarding pass

Plussat: Great location, easy access to train stations.Modern feel, with well designed rooms.

Plussat: The rooms were large and very well laid out with a nice bathroom with both a shower and a bath and a separate WC. Also it was possible to partition the room into two with the partitions suspended from the ceiling.

Miinukset: The hotel takes your payment at time of booking. The staff are very average and found it difficult to find the booking. Although there were facilities to make tea and coffee in the room there were not cups/ sachets of coffe/ milk sufficient for the number of guests and this got worse the second day.

Plussat: clean and comfortable

Plussat: Tykkäsin, oli pirteän erilainen (esim. vuodevaatteet ja pyyhkeet olivat värillisiä, ei kliinisen valkoisia). Myös aamupala oli jännä, verkottoman netin toiminta ok, myös elokuvia löytyi kivasti. Myös tyhjä minibaari oli plussaa - omat eväät mahtui kylmään.

Plussat: Size of room, microwave and fridge, free blockbuster movies.

Plussat: Room size, facilities

Miinukset: None.

Plussat: Clean and comfortable room. Free use of internet en TV facilities

Miinukset: The lack of free parking, this should be arranged by the hotel.

Plussat: Room size just right. Having young children we loved being able to divide the room up so that we could watch a movie and drink wine whilst they slept. Staff were friendly and receptionist spoke excellent English. I would have had a go at the french but she made it so easy. Breakfast was basci, laid back and delicious

Plussat: helpful desk staff

Plussat: Room is big and with kitchen.

Miinukset: Different price per night.

Plussat: Apartments are excellent value for money. They are spacious with all the amenities for comfortable stay. Hotel is few yards away from eateries to suit everyone's taste. Free coffee in the restaurant 24 hours

Plussat: Close to the train station

Miinukset: Nothing

Plussat: Near city center. Near gare. And easy access

Miinukset: Still good

Plussat: Excellent location near Gare Lille Flandres and Gare Lille Europe. Staff very friendly and helpful. I would happily stay there again.

Miinukset: Room a little stuffy at night but we opened a window.

Plussat: Located just by the station, clean and tidy room,with views across Lille Kitchen was good, bath was very welcome, staff were friendly

Miinukset: Nothing

Plussat: Amazing location,nice view from 11floor,where was our room.Just next to big shopping centre,close to go anywhere you want around old town. Room was quite big and clean. Everything was fine,positive and friendly staff :)

Plussat: Having access to Old Lille. Having easy access to shopping mall with supermarket.

Miinukset: It would have been better to have two single beds for the 3rd and 4th person rather than a pull out sofa bed

Plussat: The 4 person appartment was spacious with fantastic views.

Miinukset: The staff were a bit rude and there was a large cigarette burn in the floor. It also smelt strongly of smoke (although non-smoking specified).

Miinukset: the breakfast area is a bit cramped when full. They had run out of bread when I arrived and couldn't get any more. No public computer.

Plussat: Excellent Apartment and location. Very well furnished/laid out and in pristine condition. Also about the quietest hotel or aparrment I have ever had anywhere ever ...... Eventhough I was not in so much,it was a pleasure to return to such comfort and style and space. Would recommend it to everybody and would certainly opt for this setup again in the future.

Plussat: hotel 10 min walk from Eurostar station and walking distance of 10 mins to old Lille and all its attractions.It is next to the major shopping centre. . Excellent value for money, staff helful. Room clean.

Miinukset: Little bit noisy if windows open at night but quiieter after 1am.

Miinukset: information on access to parking was not available until arrival at the hotel, and was inconvenient

Plussat: near centre of the city and the principal Gares and shopping center (EuroLille), restaurants......

Plussat: Proximity to the city center, parking facility close to the hotel.

Miinukset: no soap or cleaning service was provided during the stay. hair drier was not working. A malfunctioning big industrial fan outside the window provided a nice noise throughout the whole night.

Plussat: The freedom of the fridge to prepare and store food for the following day. Near to Euro Station

Miinukset: No wash hand basin in toilet, which was slightly small. Noisy room with window open.

Plussat: everything

Miinukset: sometimes there is problem with the internet

Plussat: one of the best hostels i've stayed in. clean, cosy, nice staff, good vibe.

Miinukset: everything was perfect

Plussat: the city and place of the hostel

Miinukset: Nice welcoming nice place

Plussat: The staff are very friendly and helpful. The bar and breakfast are good. The room is big.

Plussat: the atmophere, the ambiance, the workes was pleasint, the earia of the location

Miinukset: THe ambiance

Plussat: Big space. Plenty of food nearby

Miinukset: The showers in the ladies room were weird. The shower head made the water spray everywhere so it was hard to actually wash oneself. The lights would go off if there was no movement as well. Spooky pooping time!

Plussat: Large comfortable room (we stayed in a private room). Large communal kitchen & cosy bar area downstairs

Miinukset: Bathroom wasn’t as clean as I would have expected

Plussat: friendly and comfortable

Miinukset: the room got a bit too hot at night but had a window that could open

Plussat: Room was good with good bathroom and clean sheets. Checkin process was very smooth and nice.

Miinukset: would have preferred individual lockers instead of the drawers at the bottom of the bed. The two bunk beds were joined and if the person on other bunk moved, I also felt the moving. Was not able to sleep properly. A little space is better than none. Sockets should be moved to the inner side of bed instead of being on top on the head.

Plussat: The location was great. A 15-minute walk to the main square. Lots of great restaurants nearby.

Miinukset: The tap water in the kitchen had sand in it. A dedicated water dispenser would be helpful.

Plussat: Täällä on todella hyvät petipaikat; yksityisyyttä saa sulkemalla verhon omalla paikallaan.

Miinukset: Aamiainen olisi voinut olla runsaampi; se oli kuitenkin laadukas.

Plussat: The attention to detail when mentioned reason for stay

Miinukset: The lobby had odd smell but think from air con so may not been helped

Plussat: Excellent location for both the train station (Eurostar) and the centre of the city.

Miinukset: Not a particular issue given the weather during my visit, but my room was perhaps overly warm, even though the air conditioning appeared to be on and at the lowest setting.

Plussat: Very good everything!

Miinukset: No such thing

Plussat: Great location near to Grand Place. Comfortable bed. Clean. Good breakfast selection.

Miinukset: Room was very hot even on a cold night. Had to open the window/balcony door to get cool.

Plussat: Hotel and staff was great, location was very central and with a nearby underground parking area for the car. Definitely recommended.

Plussat: The location is perfect, near the old and new town, and easy parking at the opera public parking

Plussat: The location is very good and the staff very kind and helpful. I also appreciated the calm of the hotel.

Miinukset: Breakfast is expensive for what you get (no fresh orange juice, poor savoury buffet, etc.). The bathroom was very hot. I think the value for money could be much better.

Plussat: Location

Miinukset: The breakfast was expensive. It wasn't clear when booking that tax would be on top of room costs. The rooms are tired and bland..very 80's! Strong smell of cigarettes during the night. We had two rooms both of which weren't ready with beds unmade so we were reallocated new rooms. the lift was very small so difficult to get more than two people with suitcases in. The staff were friendly and helpful though and the location was brilliant.

Plussat: Very friendly and efficient welcome. Hotel location was excellent for visiting the old town of Lille.

Miinukset: There was only one small lift and the wait at times was quite long.

Plussat: Fabulous location in the heart of Lille. Rooms were excellent, and very clean with attractive decor. Ours had a little balcony to see Lille by night. Hotel staff were friendly and helpful. Good value for money.

Miinukset: Bathroom decor was not quite up to the standard of the bedroom, but a small detraction in an otherwise extremely pleasant weekend stay.

Plussat: Central location

Plussat: Good Central location, excellent staff would stay there again

Plussat: position, location

Miinukset: cleanliness

Plussat: It was OK

Plussat: Excellent location, quiet room, local flemish touch in interior design, friendly staff.

Miinukset: Cant see any.

Plussat: Location of hotel within easy walking distance of the centre. The underground parking was the deal clincher for us.

Miinukset: All good.

Plussat: very good location

Plussat: Comfortable bed. Windows that opened. Good shower. Excellent location.

Miinukset: Mean and erratic with tea bags etc- e.g. lots of fruit and green tea, only one black teabag. 2 single use paper cups on arrival. None given next day, nor teabags. I had to go and collect from dining area. Also plastic beakers given. All very unsustainable. It's not just about straws! On request, the staff member sensibly gave us proper crockery.

Plussat: in Old town which was great, but I expected more from the hotel considering how ecpensive it was. They didn't provide much of anything in the bathroom

Miinukset: just expected better for the money I paid

Plussat: This is a good bead and breakfast but over the last 12 months it’s jumping up in price

Miinukset: It’s price

Plussat: Friendly and helpful staff.

Miinukset: Small room, tiny bathroom.

Plussat: Location in old town, quiet except for when they had a big late event at the hotel!

Miinukset: Rather impersonal

Plussat: Friendly staff very good location excellent rooms

Plussat: convenient location , formula with parking and breakfast included is good value for money

Miinukset: Breakfast was ok, but already 1:30 hrs before end breakfast, eggs, bacon, cheese, ham etc were finished, however, there was plenty of other breakfast items (Danish, flakes, croissants...)

Plussat: Hotel staff was very friendly. Hotel is good located in the centre of Vieux Lille.

Plussat: location, service, breakfast

Miinukset: little noisy from other rooms and elevator

Plussat: Mutkatonta toimintaa, kaikki toimi ja huomaamattomasti, helppo hotelli, hyvä parkkihalli ja mukavasti vieressä. Siivoojat ystävällisiä ja tekivät työnsä tosi hyvin. Kaikesta jäi ihan hyvä mieli.

Miinukset: Huoneen ikkuna rikki, eikä sitä korjattu pyynnöstä huolimatta.

Plussat: It was nice and quiet also the arrangement of the beds and room

Plussat: Its location: in the centre of the old city

Miinukset: No

Plussat: Very convenient location and superb restaurant just down the road.

Plussat: The room was comfortable, and good for the price, it is also situated in the old part and very quite area

Miinukset: one comment is that only one english channel was available , these could be increased since only french stations were available

Miinukset: Extra charge for basic continental breakfast annoying as room rate high enough to cover