Lille hotellia

Plussat: A novel, comfortable, friendly, convenient and personal place to stay in Lille. The rooms with a spa (jacuzzi and hammam) are incredible, the decoration tasteful, the TVs huge - it’s a super relaxing place to stay.

Plussat: The apartment is very nice, the bed is very comfortable and the owner is very kind.

Plussat: The appartment was impeccably clean. We enjoyed the modern and smart interior. Above all the bed was one of the best we ever slept in.

Plussat: Our suite was bright, airy, stylish and clean!

Plussat: Everything about the property was perfect and the staff were really helpful and friendly.

Miinukset: Check in wasn't until 5pm.

Plussat: Great location, modern and clean interior

Miinukset: Front security door did not close automatically - had to push shut!

Plussat: The owners were friendly and helpful. The property was immaculate and a treat to go back to each evening. We enjoyed the jacuzzi and the steam room each night. We couldnt recommend it more highly.

Miinukset: The apartment was perfect. The neighborhood was very quiet though but it just may have been the time of year that we were there.

Plussat: Location & cleanest

Miinukset: Nothing

Miinukset: Room size, shower, bed comfort.

Plussat: Everything! location, friendly and helpful staff, great room, gin menu and brasserie...I warmly recommend L'arbre voyageur if you travel to Lille, business or personal.

Miinukset: I loved everything!

Miinukset: Mosquitos in the room

Plussat: Service Design Food

Miinukset: Nothing

Plussat: Top hospitality. The staff leaped at any opportunity to deliver on any request. The location was ideal for visiting central Lille. Yes, its a small thing, but the shower was great. Its the small things that make a stay great.

Miinukset: Our room faced the courtyard, which should have been quiet. We found the room a little warm for sleeping, but an open window also let in noise from conversations in the garden. I think a whisper in that garden would reflect all the way up the hotel walls. This is really minor. Would definitely stay here again.

Plussat: Everything else.

Miinukset: Limited storage space in the room for a 5 night stay by 2 people.

Plussat: If you love Lille, stay here! Charming, quiet, with very friendly concierge...the location is great, right across from metro. Couldn't have been happier.

Plussat: Lovely place, helpful staff.

Miinukset: The parking I paid extra for this but it’s quite a walk with all your luggage.

Plussat: terrible customer service avoid this place - wish we had never booked with them

Plussat: Bed quality is perfect, the italian shower great, kettle for coffee and tea. Very calm

Plussat: Clean comfortable and friendly plus great location

Miinukset: The room we had was spotless and very comfortable bed. But the terrace and garden though small was a real bonus. It is just one stop on metro from Euro Gare and dead opposite the station. Our room was on the side away from the busy road so very peaceful. The young lady who dealt with us could not have been nicer or more helpful. We will certainly visit again

Plussat: Very nice host and good environment. Comfortable with air co (not so often in north France)

Miinukset: A little far away from downtown

Plussat: Good wifi connection, very helpful and sweet stuff, clean, safe and right next to the metro station

Miinukset: The room can get very hot and there is very noisy hostel in the neighbourhood with parties all the way till early morning

Plussat: The staff were excellent.

Plussat: Superb! on the doorstep of train station, city centre and shopping. The hotel room looked brand new. I thoroughly enjoyed the spa while my mother (aged 72) enjoyed the hotel room bath ( or should I say indoor pool). I'm looking forward to returning!

Plussat: the room was lovely and massive bath!

Miinukset: Got to breakfast half an hour before end time. Barely anything left. The Manager of the restaurant could tell people were getting frustrated so ordered fresh warm pastries and came around the restaurant personally offering customers.

Plussat: Excellent breakfast. Very comfortable bedrooms. Helpful staff. Nice bar

Miinukset: Location was a bit too far from the centre of town - a 15 minute walk

Plussat: Bed was very comfortable. Room was clean

Miinukset: Front door was locked at night and we waited 5 minutes and no one answered to let us and other guest in . So we had to walk to the casino and come into hotel from there.

Plussat: Very nice place very helpful staff

Miinukset: The bed was small

Plussat: Good location friendly staff

Miinukset: Should be a 3 star

Plussat: Fantastic location, secure parking space available to book, very good value for money for overnight stay in the city.

Miinukset: Nothing

Plussat: The hotel is wonderful. The staff was terrific and very attentive. The location was great, as were the breakfast offerings. Would definitely stay here again or recommend to someone else visiting the area.

Miinukset: There were no international news channels offered on the TV. Usually there is at least one station that you can watch to get caught up on international news. At a quick glance it looked like there were some, but when you clicked on it, the channel wan't available. Disappointing.

Plussat: Location

Miinukset: Limited on site parking but close proximity to other options. Street parking available.

Plussat: The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well.

Miinukset: Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.

Plussat: Very friendly and helpful staff. Hotel is only a few minutes walk from the main square. Breakfast was also nice, there was enough choice. Tip: If you're driving to Lille, book your parking spot in advance with the hotel.

Miinukset: There isn't much room for breakfast, so don't go at the end (when it's very busy)

Plussat: Hotel was wonderful. Great design on outside made it easy to spot, the rooms were spacious and minibar restocked every day. Staff very friendly and professional, couldn't have done more for us. They also offer this incentive to be "greener" which is fabulous idea, basically you get a token to use in the bar if you re-use towels etc. Would certainly recommend this hotel. Location was great for walking round Lille.

Miinukset: VERY minor point.... You gave us bottles of beer in the minibar but there was no bottle opener in the room so we had to ask the bar staff to open for us!

Plussat: A quiet and comfortable room

Miinukset: Professionalism of the reception staff Breakfast missing grain bread and marmelade/honey No restaurant

Plussat: FRONT DESK THEY ARE FRIENDLY AND ALWAYS TRY TO HELP, LOCATION AND ROOM CLEANING

Miinukset: HOUSEKEEPING THEY FORGET TO CLEAN MY BATHROOM ON SUNDAY I DID NOT ENJOY MY BREHFAST BECAUSE THE STAFF DONT CLEAN TABLES IMMEDIATELY WHEN GUESTS LEFT AND NO ONE WILL GUID YOU WHER I SHOULD SIT

Plussat: Bed very comfortable. Reception staff very helpful.

Miinukset: For the money you had to pay the breakfast was not of a very good standard, flies around open food.

Miinukset: room hot and humid, mold

Plussat: Majoituimme 4 hlön porukalla 5. kerroksen juniorsviitissä joka oli tilava ja oma terassi oli hauska lisä. Sijainti oli kiva lähellä keskustaa mutta rauhallisella sivukadulla. Huoneessa oli paljon ikkunoita kahteen suuntaan, joten se oli todella valoisa. Ikkunat olivat avattavia joka oli mukava koska ilmastointi ei toiminut ihan odotetusti. Aamiainen oli melko monipuolinen.

Miinukset: Huone oli tunkkainen, ihan kuin siellä olisi tupakoitu joskus aiemmin. Vessassa haisi vahvasti pissa. Huone oli tilava mutta epäkäytännöllinen, esim. vain 1 pieni vaatekaappi eikä muita säilytystiloja. Huone oli kaiken kaikkiaan nuhjuinen, verho osin irronnut, tahroja verhoissa, reikä lakanassa ym. muuta sellaista pientä, jota ei 4 tähden hotellissa toivoisi olevan.

Plussat: Amazing hotel, great location and extremely helpful staff

Miinukset: The air con in our room wasn’t very good but the staff provided an extra fan, certainly wouldn’t stop us staying again

Miinukset: Waiting half an hour to be served a drink in the garden before and excellent dinner

Miinukset: I had two wifi codes given to me - neither worked My colleagues said they got access but signal was terribly poor. Water pressure in the shower was so weak that it made little sense.

Plussat: We loved the hotel the moment we stepped in, it has a nice history to it. Very clean, comfortable bed. Friendly staff.

Miinukset: The restaurant was closed. Limited food for breakfast. Price was overrated. Didn't like that the toilet was not connected to the bathroom.

Plussat: Great location and awesome staff. Very friendly and helpfull. Breakfast was a true French delight! Only 5 steps away from the central city area and still a very quiet spot. The best stay in Lille!

Plussat: Upmarket boutique hotel in Vielle Ville of Lille. Close to restaurants, bars, sights. The street is quiet and the hotel set back, but the morning we stayed was rubbish collection day, so we were woken early. Not the hotel's fault, and not much they could do about it. Staff were accessible, knowledgeable and friendly. We stayed on a Monday night so the restaurant was closed, but they were able to advise on alternatives.

Plussat: A classy, stylish, discrete hotel in the heart of Lille with excellent, friendly staff giving a warm welcome, good directions and an umbrella every time I went out in the rain. A comfortable bed, lovely touches such as coffee maker and sound-station plus a plate of mini pastries in your room every day. Shower was compact, but nice branded toiletries. Overall, not cheap but quality.

Miinukset: Hardly the hotel’s fault, but building work was going on to the rear with drilling and hammering from early in the morning.

Plussat: Pool was fantastic, fresh squeeze OJ in the am, live piano music in the lobby, great bartenders

Miinukset: Free coffee machine was jammed lol

Plussat: Close to Lille city center yet quiet.

Miinukset: There are two buildings at l’Hermitage. Make sure you book in the original building, with nice historic rooms, and not a room in the new building, which have no particular charm. You would miss on the real Hermitage experience, like I did unfortunately.

Plussat: Everything was very comfortable, the rooms were good. Reception staff were very helpful

Miinukset: It seems all the rooms in the hotel have views of the main road or a road - we did ask to move but all the views appear to be the same. We booked to eat in the brasserie and they were understaffed and the food was awful and cold. The breakfast was OK but the staff were slow and slow to replenish the food

Plussat: It was extremely comfortable in the Staff was terrific

Plussat: Stayed here on several occasions and they’ve had a revamp! Quite...eclectic. Bed comfortable although the duvet could have been bigger, glad I didn’t have to share. Mini coffee machine, decent hair dryer, bottle of water, and everything very clean. NO SQUEAKY FLOORBOARDS!!

Miinukset: Is it a trend with hotels that they don’t expect you to bring anything with you? Mini shampoo, conditioner, face products (x3) body wash, toothbrush and paste ALL lined up around the edge of the bathroom sink. Together with the little basket of ‘house’ miniatures. It was that or put them above the toilet, or on the floor I guess. What if there were two of us?! Also, whoever hung the mirror in that room needs a slap, 5ft tall and all I could see was the top of my head. Yes, of course there were other mirrors, but you have to add: plugging in the hair dryer somewhere, to make it real fun. Oh, and I don’t think the tv was hung level, just saying.

Plussat: The choice of breakfast, room size, great bathroom.

Miinukset: The duvet and pillows were artificial fibres which made sleeping uncomfortable.

Plussat: Breakfast offered many choices. Standard European hotel breakfast - eggs/waffles/breads/jam/yogurt/some cereal/pastries/ meats and cheeses/ plus a super automatic coffee machine that makes several different options. There were plenty of tables. We were REALLY pleased to see that the room had modern amenities (lots of electrical outlets as well as USB outlets) but retained a kind of old world style and charm.

Miinukset: The bar was not open in the evening early enough for us, but that's our only small complaint.

Plussat: Breakfast was good, although the fruit was old and the bananas were nearly black, and the egg machine was set to minimum and not hot enough to cook the eggs, had to wait 15 minutes for it to warm up.

Miinukset: Bathroom light flickered, seemed like a loose connection in the switch? Various marks on the walls, bed dipped in the middle and it was a struggle not to roll into the middle of the bed, A/C didn't work and the bathroom was dirty (behind taps etc). The area was really nice, but there was so many homeless drinking in the square, constantly asking people for money, especially when I went to the cash machine.

Plussat: Excellent buffet breakfast Fabulous and very attentive staff, Exceptionally high level of cleanleness in room and all public areas

Plussat: Breakfast good. Quietness good. Wifi good.

Miinukset: Breakfast room too hot. Bedroom too hot and no way of cooling. Net curtain repeatedly got in the way because could not slide back.

Plussat: Stayed in the triple room, lovely quiet room. Very large! Has a desk and entrance area, with coffee machine. Really clever wardroabe storage, a big tv and bed. Only downside is you cant use Netlflix or IPlayer or things like that, its just terrestrial tv. BATHROOM was exceptional - huge long sink and seperate toilet room. All exceptionally clean. Communal area are really clean, and cool with interesting decor. Staff very helpful. Location is central yet peaceful although we stayed on the inner part of the hotel which overlooks a hand painted mural so not sure how rooms at the front are. Didnt have breakfast but the room for it looked welcoming. I think it deserves more than 3 stars. Would 100% come back

Miinukset: Lack of netflix availabilty on tv.

Plussat: Really friendly, clean and easy to get to. A great spot to stay!

Plussat: Very clean comfortable room

Plussat: Central location, helpful staff. The breakfast was good. A wide choice of nearby restaurants was available.

Miinukset: Room was small and cramped. The design features of the room, while trendy, made the room impractical. The desk took up most of the available free space. As we are travelling for a long while, we have two big bags. It was difficult to store and access them easily. We would have appreciated some information on setting the air conditioning.

Plussat: The green colour concept creates a relaxing atmosphere.

Miinukset: The staircase after reception is way too narrow, rather uncomfortable to go upstairs and even more downstairs. Needless to say that the elevator is also tiny.

Plussat: Conveniently located close to the main square, old town and main stations. Helpful staff - provided good recommendations

Miinukset: Room was a bit small

Plussat: Location was great, short walk to Eurostar terminal and easy access to city centre.

Miinukset: Tiny lift, 2 people and 2 bags - that was it! Delivery driver left his truck running for 1.5hrs on Monday morning from 0630, thought that a little rude.

Plussat: Breakfast buffet was good.

Plussat: The view of ther station. Very calm and comfortable bed.

Miinukset: The lift is very tiny

Plussat: Location Shower

Miinukset: No air conditioning in the autumn. Room was hot. Noisy with with windows open.

Plussat: Cleanliness, Comfy Bed and staff very helpful

Miinukset: Had some begging going on outside of building

Plussat: Location and cleanliness

Miinukset: Nothing, can’t think of anything.

Plussat: Central location

Miinukset: Bedrooms on the small side

Plussat: It was very well located and it was very clean

Plussat: Nice big comfy towels, quality toiletries, comfortable Bed.

Miinukset: Rough area

Plussat: Perfect location, super clean and nice personnel. Dog welcome in the bar for breakfast :)

Miinukset: The room was a bit small but other than that the rest was great.

Plussat: The breakfast was excellent, room very good and the shower excellent

Miinukset: As it was a very small hotel it did very well

Plussat: Upgraded to a larger room. Great location.

Miinukset: No lift. We were on the 2nd floor

Plussat: Very good location close to the main sites and close to the train station. Very friendly staff and were good to help us older folks with our luggage up the stairs, since there is no elevator. Good breakfast in the morning.

Miinukset: The bathroom was very tiny, and no space to put anything.

Plussat: The location

Miinukset: 4 flights of stairs to my room

Plussat: The location

Miinukset: No refrigerator and no view (locked white glass windows)

Plussat: Quiet location just of main road in a village about 4 miles from centre of Ypres. Comfortable clean room. Excellent buffet breakfast. The hotel had large functions on both nights of our stay but there was absolutely no noise at all.

Plussat: Erinomainen sijainti, korkea huone, josta melkein panoramanäkymä suoraan ostoskduille. Hyvä aamiainen, joskin (tavallisia) juustosiivuja leivän päälle jäi kaipaamaan (tarjolla oli vain pehmeitä juustoja ja paksuja juustolohkoja).

Miinukset: Huone oli melko viileä lämmityksestä huolimatta. Ikkunoista veti, ja lattian-vuoteen tasolla oli vilpoisaa lämpimän ilman noustessa korkealle katon rajaan (huonekorkeus n.5 m). Onneksi lisähuopia sai pyydettäessä.

Plussat: The location was superb central to everything my parents were the ones who stayed they did not take up breakfast as they like to wonder about and take in other places. They said the hotel room and staff were excellent very helpful attentive and informative. My parents have no qualms and have already recommended the hotel to their friends to stay in when they visit Lille early next year

Plussat: The location and service are both stellar. The rooms were very fairly priced for the city (and especially considering I went during a very busy festival in September). The breakfast features locally produced products and is really tasty.

Miinukset: The rooms, as advertised,, are quite small. There are no screens on the windows and so as much as I wanted to keep the windows open all day, there probably would have been too many bugs.

Plussat: The staff went beyond the call.

Miinukset: Unable to find way to hotel in car and ended up with staff driving us to hotel from up the road. Due to one way system and road works. A nightmare.

Plussat: Excellent location, rooms are clean, staff very professional, excellent breakfast.

Plussat: Location great for getting about on foot to all major points of interest. Nice rooms, good breakfast. Overall lovely hotel.

Miinukset: Wouldn't say didnt like as too strong a point. Staff at reception desk not the most welcoming. We seem to initiate every good morning or good evening, on directions we asked outside when we needed to.

Plussat: The rooms had double doors out to the balcony which made for a quiet room even though the street was full of people.

Plussat: The location was as amazing, central to everything.

Miinukset: The odd angles in the room were weird we had to enter sidewards and the door didnt fully open.

Plussat: Large groom and bathroom.Refrigerator.

Miinukset: Could hear noise from next door starting about 12:30 AM. Mirrors in an unusable place.

Plussat: Comfortable room and beds, smack in the city centre

Miinukset: Warm in the room and no airconditioning for cooling, so we had to open the window (which is noisy in the city centre)

Plussat: The hotel is centrally located, but difficult to find because of road works. A staff member came with us to guide us round Lille. They were all pleasant and very helpful. The hotel is central and quiet.

Plussat: Excellent breakfast but if I was being picky plates for hot items need to be warm. Staff, particularly Matilda very helpful and excellent English. Massage in my room by Alexandra very good. Only 5 minutes walk to metro.

Miinukset: Really for 5 stars it needs a restaurant for dinner but I should have spotted that when booking. There are plenty near by but you do not always feel like going out.

Miinukset: Rooms are not well isolated - hear every step and noise from neighbor rooms Airco is not working Price of breakfast is exaggerated

Plussat: Nice staff

Miinukset: Nope

Miinukset: Worst hostel ever I have only stayed for 2 nights and believe me that was more than I could stand. First the girl in the reception didn’t help me connecting to wifi. The system was too complicated and i couldn’t connect my iPhone to wifi. I explained to the receptionist that I had to tell my family I arrived safe in France and I also needed to meet a friend of my and she refuse to share with me the computer or the wifi from the Staff. The breakfast was bad and very expensive, not fruits neither yogurt included. Bathrooms were dirty, you only clean them once a day. And there were no plugs in the bathroom so I had to use the hairdryer in a hall and in the reception as well. Rooms had no enough ventilation, and the worst thing of all it was that I saw a mouse near the storage room, which by the way you charged me for just 2 hours of use. A TOTAL DISASTER!!!! You should give my money back.

Plussat: Friendly staff who let us store bags as we arrived before check in. We booked the private annex which was spacious and clean. Location was in the old town close to bars and restaurants, about 20 min walk to Lille Europe station.

Miinukset: Food options were a bit limited

Plussat: There was a bad smell coming from the bathroom sink.

Miinukset: It's a cool place. Nicely set up.

Plussat: Location Atmospher Staff

Miinukset: No thing

Plussat: Room well cleaned. Each bed has curtains.

Miinukset: It was too stuffy in the room. Bed was not comfortable and it made nasty, gritty sounds in any movement on it. Uncomfortable water taps in the toilets.

Plussat: The location was great. A 15-minute walk to the main square. Lots of great restaurants nearby.

Miinukset: The tap water in the kitchen had sand in it. A dedicated water dispenser would be helpful.

Plussat: Located in the old part of the city which is absolutely gorgeous. The staff was incredibly nice and helpful. Property itself is very modern and the fact that each bed had a socket and a curtain helped to deal with any hostel discomfort.

Plussat: Täällä on todella hyvät petipaikat; yksityisyyttä saa sulkemalla verhon omalla paikallaan.

Miinukset: Aamiainen olisi voinut olla runsaampi; se oli kuitenkin laadukas.

Plussat: The staff was very friendly and helpful. Not too far from city center.

Miinukset: Not super clean. Breakfast was chaotic and the dishes were not clean. We have up.

Plussat: Clean, comfortable hotel, near conference centre.

Miinukset: No vegetables during breakfast

Plussat: The location was fine, surrounded by office buildings mostly, so quiet in the evening yet only a couple of minutes' walk into livelier parts of town. I found all the staff, including the cleaner, very helpful. I liked most of all that they have rooms with balconies for smokers.

Plussat: everything

Miinukset: nothing

Plussat: Great base for sightseeing and links to the motorway network. Close to the centre with all the bars, restaurants and shops. Functional and clean with friendly staff.

Miinukset: Chose this hotel as it said it had free on site parking, this was not the case. Parking is E13 a day and garage too small for most cars. Had to park on road.

Plussat: Breakfast

Miinukset: Excellent location

Plussat: The location was pretty good for nightlife, probably less central for shopping and site seeing

Miinukset: Very basic, functional, no frills with small rooms. Needs modernising.

Plussat: Breakfast was great and the hotel in an excellent location.

Miinukset: All was fine because we had underground parking. If this had not been available it would have been difficult to park. The hotel does not allow pre booking of parking. If it did that would have been perfect.

Plussat: Easy and affordable stay, centrally located near the train station.

Miinukset: Very small bathroom and little accessories (no ironing board for instance) but ok for the price.

Plussat: Great location, very quiet and clean. Staff was very accommodating and friendly. All you want to see right out the door.

Miinukset: Room just a bit small but fine for over night accommodation!

Plussat: Good location near the railway station and center. Normal clean comfortable room. It was one of the cheapest option for the moment.

Miinukset: -------

Plussat: Its location is right in the city centre. The staff were very friendly and efficient and the hotel itself was very clean and comfortable.

Miinukset: Nothing it was excellent great value for money.

Plussat: amazing location and car park was great. staff are very nice and brilliant for one night stay