Palmetto San Miguel

the staff (on the front desk) is awesome, very kind and friendly.

the breakfast is a nightmare , cold coffe, everthing cold (eggs, chicken), breakfast is served form 7-10 , i was 9:05 and the staff never replace or refill anything, tables were dirt , flies around the table , hopefully there´s a microwave for heating the coffe. But the staff of the kitchen never move a finger to attending the customers, this is one of the worst breakfast you can find on Lima , by far. you better go for breakfast before 8am , if you´re aroung 9 am , you are going to eat what the other left and everthing will be cold.

Breakfast was decent. Free pisco sour was kind.

The bed was hard as a rock Sheets are painfully scrunchy Bed has stains Shower head completely broken and water is spraying and hitting the roof and the paint is peeling and falling into the drain so the drain is blocked and there’s a 3” pool of water in the bottom of shower which floods the bathroom floor Either the room is never cleaned or the cleaners don’t report the damage or the owners don’t care but the damage to wall and roof from water spraying is MASSIVE and impossible not to see. Causing more damage to the walls by NOT fixing the issue rather than replacing a $10 shower head. The bathroom is a swimming pool. The fridge has 4 beers and no bottle opener

upon my arrive and pay for my stay at the hotel, the front counter personal over charge me in the price of the room, as a us citizen I don't think any to pay tax ( IGV ) I explain to the lady and she insisted the any to pay or I can no stay there. overall I will never stay in the hotel in my future visit

better prepare for my arrival, and the team need to know how to better handle non citizen costumers