Hotel Nagel

Parking, breakfast

Room appearance, no information how to get to the hotel when it's closed, lousy wifi

The Restaurant and breakfast.

The whole room facilities were very bad. There were any drinks or glasses in the room. Every time we needed something we had to run to the reception/bar. There was a snack bar outdoors with a bad variety of snacks and drinks. The room was permanently cold despite the heater (that was blocked by a couch). The ground was also cold so we can’t walk all the time with barefoot. The workers and front desk were not organized well.

The room itself was fine. Breakfast was good.

Staff were very unfriendly, in contrast to what others have said. Especially the owner who seemed put out by having to answer any questions and replied sarcastically when I asked why there were such big differences between prices on the information brochure in our room and on the menu in the restaurant. When I politely asked about this, the owner replied sarcastically that the extension cost them a million euros, so what did I expect? So it was my fault! Then I waited 15 mins to be seated in the restaurant but was ignored by the waitress. So I went elsewhere. The food and restaurant look very good but the food is totally overpriced; 12,90 for a veggie burger. The room itself (we got a lifestyle room) is very nice and clean but you can’t open the windows because of the horrendous traffic going past. The inside window looks directly onto the steps going up to the rooftop terrace, so you can’t really open that either, though that was just our room.