Albergaria Senhora do Monte

The view from the breakfast dining area room & deck, as well as the lobby was extraordinary overlooking much of Lisbon, the 25 de Abril Bridge suspension bridge over the Tagus River, the 361 foot Sanctuary (statue) of Christ the King, the Castelo de Sao Jorge, Lisbon Cathedral, & more.

I was about to give this hotel a much higher rating for the view & room, until I had to deal with "Antonio" at the front desk the evening of my 4th day. I went down to ask for more toilet paper, soap, & clean towels because they had not been replenished adequately while I was out, to which "Antonio" responded in a very irritated & exasperated manner that they only restock room items every 3 days (it had been 4 days) & that I "was not normal" for needing more supplies. (Yes, he actually said that to me!!!) I had to essentially beg for what I needed & be subjected to his berating judgment & criticism. It was an extremely inappropriate way to respond to a guest politely making a reasonable request. Plus, he kept sticking his hand in the elevator to keep me from returning to my room so he could continue to yell insults at me, at which point I became concerned that he might use other measures to try to keep intimidating me. This older (60s - 70s?) man was demonstrating extremely bizarre behavior. If this place wants to stay in business, it needs to not allow this guy to interact with the guests. Update: I immediately emailed the hotel to share my disturbing experience & request a response from the hotel manager/owner as soon as possible regarding how they plan to address this situation with “Antonio” verbally attacking & insulting guests for requesting toilet paper & soap, or anything else. They informed me that Antonio is the hotel owner & manager! Based on this information, I'm not anticipating any improvements & would advise - DO NOT STAY AT THIS HOTEL unless you want to risk being verbally attacked for requesting toilet paper, soap, etc!