Delta Hotels by Marriott London Armouries

The staff was very helpful and friendly. Made the stay for business much more enjoyable.

Love the pool and how it is laid out. The lounge on the 20th floor was very relaxing and the munchies were wonderful. We've stayed at this hotel a few times and always enjoy it.

It would be nice if you had a smoker's area at the back of the hotel. Looks very tacky at the front and having to wade through the smoke to get to your car is not pleasant. My husband has severe asthma and this is always a problem.

My wife and I appreciated the obvious desire of the staff to offer good service.

Please review critically the instructions on the desk phone in Room 812 and see if they work. For example, pressing the button for a message from another guest does not work. One tries, with no success, phones the operator, and is told that one must dial 5. A waste of time to guests and your staff. There may be other examples. 2) A servicing of the door closers would be useful. Now, they slam the door (of Room 812).

-the friendly, courteous staff and the room which had an individual terrace outside the sliding doors

-the original room assigned had an electric deodorizer running and the fragrance caused problems with one of the children who has asthma, even after it was turned off -however, the staff was quick to give us another equally lovely room adjacent to the first one

I liked the friendliness and helpfulness of the staff

I did not like the fact that there were a lot of extra charges, such as in-room music, email retrieval, self parking