London hotellia

Plussat: Location. Fine dining.

Miinukset: Noisy room with dehumidifier running ; plus the air conditioning loud and then add a frig that kicked in and out every so often. Ear plugs should be provided.

Plussat: Very charming - wonderful staff

Miinukset: Nothing

Plussat: We were delighted with the staff and the passion they shared for the restored property. It was a wonderful oasis in the middle of the city.

Miinukset: All was great with the Inn. (The neighborhood was a little shaky in appearance) so the Inn was an oasis, beautifully maintained grounds and lovely people.

Miinukset: Wish there was a bathtub

Plussat: Elegant old building with all the historic features intact and well maintained. Restaurant on site with great meals. Comfy beds. Spa services available if you need them. Staff at the front desk most welcoming and helpful. Great neighbourhood with lots of artisan restaurants and shops close by.

Miinukset: While the restaurant serves great meals, the service can be slow so only eat here if you have lots of time! We were left unattended for long periods and the meal took most of the evening to be served. Noisy air con in the adjoining bedroom was somewhat annoying.

Plussat: Breakfast was very good. The Inn has a very pleasant atmosphere, with more character than many hotels.

Plussat: Amazing Inn , just 15 min from downtown by foot. Really good restaurant and butiful front garden

Plussat: EVERYTHING. Very comfortable room and a great restaurant. All the help very very pleasant

Plussat: The staff were very welcoming and attentive. They went out of their way to provide assistance as needed. The facility was comfortable and location was perfect.

Plussat: Everything was excellent The staff , room and dining room were all special and beyond our expectations .

Miinukset: Wish Breakfast was included.Found out when we were about to leave that it WAS included.We stayed and it was beyond fabulous .

Plussat: Idyllinen hotelli!

Miinukset: Aamiaisella tuodaan lasku, vaikka ilmainen. Ärsyttävä tippikulttuuri, olisin saanut kahvin haettua!

Plussat: The food was excellent

Miinukset: There was no heat in the room and it was a cool evening. It was difficult sleeping all night.

Plussat: Room service was excellent. Loved the pool and hot tub and water slide. Would recommend this hotel.

Plussat: The facilities were clean and the staff was very friendly and helpful. The pool was a major hit with the kids.

Plussat: The pool is amazing

Miinukset: The rooms need to be updated

Plussat: Convenient location, pool area was nice.

Miinukset: There should be a continental breakfast included for how much we paid. We seemed to have to walk through the fancy area in our bathing suits to get to the pool. Perhaps there was another way but we did not get direction on this. There was hair in bathroom

Plussat: location ,really comfortable rooms, super fast check in and check out.

Miinukset: nope

Plussat: When I booked the room online, I had asked for a room that had a good view of the pool,( I have never stayed here before), As we had our 2 grandchildren, it was a birthday gift for the oldest. We were put in the Atrium room.. Not such a good view of the pool I wanted the lower deck. So you switched us from top to bottom Yay!! But unfortunately the new room had only one bed and a really uncomfortable pull out couch!!! We had also brought microwavable snacks for the boys to have in the room.. No microwave!! Was not aware I had to request one!! Oh!! also the arcade room needs up dating and please fix the broken machines They kept taking the tokens but the games would not work. Very upset kids!!! But all and all our stay was great! Friendly staff, Great breakfast, pool was awesome And most importantly We all want to come back !!

Miinukset: there was only one bed in the new room and the pullout couch was found to be very uncomfortable , no microwave, and the games room is in need of updating

Plussat: Super comfy bed. Air conditioning nice and cold. Staff were great! Nice and clean, would definitely go again.

Plussat: The pool and water slide was awesome and the resort still feeling inside. The restaurant had great breakfast and dinner. We will be back.

Miinukset: There's nothing to not like.

Plussat: Facilities and room nice.

Miinukset: Pool staff not too friendly. And why the wristbands? A nuisance. If you have a key you're obviously a guest.

Plussat: Very well maintained hotel Great hospitality

Miinukset: Nothing

Plussat: Yes

Miinukset: Nothing

Plussat: Very clean room & bed super comfy! Excellent customer service & very accommodating. Will return!

Plussat: It was perfect - very stylish room, comfortable bed, great restaurant/bar right off the lobby. I loved staying here!

Plussat: Room is larges, great decor, everything you could want as far as soaps, shampoos, extra towels, etc! Comfy beds and was nice an quite, but also didn't seem busy, so that could make a difference.

Miinukset: We arrived a little early (10 minutes) for check in, which usually isnt a problem, but was told our room wasn't ready byet. Once check in time occured, it seemed like they were still trying to figure out which room to give us, as she was speaking with, what I'd assume housekeeping asking, "what about 306, ok how about "305". Also couldn't tell us the Wi-Fi password at check-in, said it would be in the room near the phone

Plussat: Staff super friendly and the boutique vibe of the hotel was so calming. Love the personal self care touches.

Miinukset: A bit pricey compared to other hotels that size but worth it.

Plussat: Great location Downtown

Plussat: Excellent hotel definitely coming back

Miinukset: Nothing bout the hotel , just all the closed roads and lack of notice from hotel would have been nice

Plussat: The size of our room was very large with nice contemporary interior design. 3 different people who worked the front desk was very friendly and helpful. They easily and happily met my request with a finding a knife so we can make sandwiches for our trip from ingredients we bought at the market across the street.

Miinukset: Being critical I would say there's a very small lobby with a coffee machine that makes poor coffee. The room was large so an extra trash can by the desk would have been nice.

Plussat: Loved the boutique style hotel, care taken in the details

Plussat: Loved the robes, the shower and the tub. Nice little extras. Water, additional coffees. Real spoons, mugs and glasses

Plussat: Best room and service i ever had . Very clean and spacious .

Miinukset: Bad neighbouhood , lots of crackheads. Needle box in front

Plussat: Clean tidy and room layout was very good - rain shower excellent

Plussat: Great location

Miinukset: No place in the hotel to have breakfast if you were up early for work

Plussat: Location

Miinukset: No.

Plussat: The decor was updated and the facilities were Clean.

Miinukset: The coffee was horrible! It was so diluted! It tasted like dirty water!

Plussat: Close to highway

Miinukset: N/a

Plussat: excellent

Miinukset: better was to soft for us. My back hurt by the next morning

Plussat: Very modern up to date. Lovely big room, big bathroom, comfy bed. Very clean. Delicious breakfast. Check in and out very friendly.

Miinukset: Dont change a thing!!

Plussat: Staff was friendly

Miinukset: Breakfast had limited selection

Plussat: Breakfast was much better than most hotels but they do need more gluten-free choices. Our room had two beds, one mattress was too hard, the other was fine. I traded the down/feather pillows for polyester. The housekeeping staff was very quick and efficient.

Plussat: The bed was good

Miinukset: The room was not ready, there were no towels, there was no kitchen equipment, ie silverware, dishes, microwave, no tv, no wifi. The floor had been washed with something greasy , staff seemed clueless. The outside property was filthy with lots of garbage around. Booked for 3 nights and we are stuck here

Plussat: Really like the upgraded rooms and the staff are so nice, especially front desk and breakfast

Miinukset: Nothing

Plussat: Front desk staff Enough towels in the room

Miinukset: Window blind in room didn’t work well

Plussat: Very clean and fresh

Miinukset: Not much, we had a Wonderful experience

Plussat: New room. Excellent friendly staff.

Miinukset: No. Total experience excellent.

Plussat: Helena, front desk, was amazing! She was so nice and friendly. A true assent to the hotel.

Miinukset: The mattress had seen better days.

Plussat: The website of the hotel, the staff, and the reception were quite helpful.

Miinukset: The permission of pets this year and allowing it to walk in the food section during breakfast times.

Plussat: Quite roomy.

Plussat: Despite the party going on in the lobby, our room was actually well-insulated and quiet. The staff was wonderful. Breakfast was better than I expected.

Miinukset: They ran out of washcloths. It was a Friday night and there was a party going on in the lobby with loud and vulgar language. Curb appeal was not great. The location seemed to be a little rundown, but the hotel was nice in spite of that.

Plussat: Staff friendly, room was clean, beds comfortable, breakfast was ok

Miinukset: Would have liked a comfortable chair to sit on. Only chairs were the two high hard chairs.

Plussat: The property is modern, clean, and comfortable. The in-room kitchen is fully stocked with everything I needed to enjoy my stay. The staff was super friendly and helpful. Breakfast was good quality and plentiful.

Miinukset: Despite there being a large wooden fence, the property is adjacent to an unsavory business. You really only notice it on the way in and out.

Plussat: The staff are SO nice. Very clean rooms and hotel. Great breakfasts. Rooms are spacious!

Plussat: This the third year in a row that we have stayed in this hotel as we pass through on our summer road trip. The second year things seemed a bit worn, but it seems to have been put back into shape this year. We appreciated the kitchenette (with dishwasher!) and the size of the room. The beds and duvets were very good, and the wifi was fast. The rooms are a very good size with large useable closets as well. This would be a hotel that would be easy to make an extended stay at for a staging location for the area. Even though we were there on a holiday (Canada Day) breakfast was cheerfully staffed and well supplied. I appreciated the cooked (and ready) oatmeal! The breakfast area and lounge are pleasant, and we look forward to staying again on our next trip through.

Plussat: Nothing

Miinukset: Comfortable hotel on the road. Had a good night's sleep in a clean and quiet room

Plussat: The room is always clean Nice and friendly staff The location was good too nice Gymn facilities, but no swimming pool.

Miinukset: The kitchen facilities was limited. only 1 burner was working and I actually needed a kettle for boiling water. The breakfast did not have enough variety for each day. I had to ask for toilet paper 2x before getting one

Plussat: Free breakfast is cool

Miinukset: Shower was dirty...

Plussat: I love that hotel it’s close from everything & it’s clean. The price is reasonable ... and the staff amazing :)

Plussat: Although on the weekend it tets crowded, breakfast was one of the best I have ever had in a hotel. The staff was friendly, especially Donna, who put a special touch to breakfast with her warm smile and cheerful voice, making sure everyone was well taken care of.

Miinukset: We had an extended stay there, and there was a mixup in the reservation which would not have happened, but thankfully the issue was resolved quickly.

Plussat: Comfortable bed. Good breakfast and good staff response to comment

Miinukset: Inadequate tidying the room and only one side of bedside lamp was working

Plussat: I liked it all.

Miinukset: I can't complain about any thing.

Plussat: Great value for two double and a sofa bed. Great location with Richmond St just around corner . Every restaurant imaginable

Miinukset: No

Plussat: The beds were comfy & great breakfast

Miinukset: Costly & parking fee

Plussat: The front desk agent was absolutely amazing. Love our room and how comfortable it was.

Miinukset: Someone set the alarm on the alarm clock for 6am! When we were supposed to be up for 8! The shower leaked all night and we could clearly hear the bar music across the road. The parking in the back was dreadful (yes I know it’s a different company).

Plussat: Exceptional value for the price. Precise description of the property - not oversold. The coffee exceeded my expectations.

Plussat: Great location and the rooms are huge!

Miinukset: Watch out for hidden charges

Plussat: Excellent proximity to Western University, as well as shops and restaurants on Richmond Row. Decent hot breakfast in foyer which opens good and early. Suite Rooms very spacious and beds comfortable.

Miinukset: Parking expensive at $24 per night.

Plussat: The comfortable beds and living room area in the room.

Miinukset: The chaos at breakfast sometimes, there is not enough seating to deal with the amount of guests. I don't understand if the meeting rooms aren't in use why they didn't just open those up so the guests have somewhere to sit whilst they eat. Breakfast selection was limited with just enough options.

Plussat: Good variety of food for the breakfast, but the available area for the number of guests is too small. Ended up eating off the bar while standing up.

Miinukset: Extra charge at the hotel for underground parking is pretty steep when you consider the price of the room. There is an option to park in back of the hotel for a much lower price, but you can't keep you car there after 6 AM or before 6PM every day.

Plussat: Nice breakfast

Miinukset: We checked in on Thursday evening and absolutely loved the breakfast on Friday morning with smoked Atlantic Salmon with capers and omelettes. We don't eat sausages/meat except seafood so this was such a welcome surprise and delight. However, on Saturday, there was no salmon or omelettes to our surprise. On Sunday, again the same thing. When we asked about it, we were advised that this is not available on weekends. We were so disappointed. The alternative scrambled eggs offered was good, but somewhat bland. While we cannot complain about the breakfast overall, our expectation after the first morning left us wanting to experience that delight over and over again on our first morning.

Plussat: Very comfortable spacious suite, excellent attentive front desk staff who really made a great effort to provide extras (cork screw!) Might be nice to have a couple wine glasses in room rather than just disposable.

Miinukset: Breakfast space is bright, clean and beautiful. Food choices weren’t overly exciting or healthy other than boiled eggs & fruit.

Plussat: Bed was very comfy and very clean. Love there was a makeup mirror! Wait staff friendly and helpful.

Miinukset: Not happy the restaurant took my favourite butternut squash ravioli with sauce off the menu. I didn’t like the breaded fried ravioli . My husband didn’t appreciate people playing billiards while we were eating our dinner.

Plussat: Room was very clean, comfortable and quiet. Breakfast was very good.

Plussat: The sumptuous breakfast that had varieties Nice and quiet location

Plussat: Comfort of the room. Beautiful outdoor surroundings. Great breakfast!

Plussat: Breakfast was great!

Plussat: The staff were very friendly and the restaurant food was delicious

Miinukset: The parking lot for both upper and lower levels is mega far to walk especially in poor weather conditions Also, the upper level parking is one car length wide so if you drive into the spot you will have a hard time getting your car out unless it's a Mini

Plussat: On arrival the receptionist gave me an upgrade on my room. The bed was exceedingly comfy. The staff were very helpful and friendly.

Miinukset: Was disappointed the food was served on cold plates therefore always luke warm. After breakfast the restaurant closed until 5pm and no room service available.

Miinukset: The staff didn't know specific details about the facility, whether there was coffee or iron in the room. The restaurant/bar closed early because it wasn't busy, which is a ridiculous excuse for the guests that are staying there and want to grab a drink or get something to eat. I couldn't sleep at night because of loud noise from the vent.

Plussat: Location, quietness, amenities, allowed for early checkin

Plussat: Very secluded area.

Miinukset: Very relaxing place.

Plussat: Liked the location, the room, the service, the restaurant

Miinukset: No

Plussat: Staff was great and breakfast was very good.

Plussat: Comfort and space

Miinukset: Laundry facilities. Not enough machines as some were broken. Needs to be monitored by staff as people leave their clothing unattended, and have to wait for them to return for clothes.

Plussat: I loved everything! Great location for shopping and many restaurant choices close by. Very clean rooms, comfy beds with beautiful white bedding and fluffy pillows! Kitchen was clean and had everything we needed, I like the bigger fridge! Floors felt clean enough to walk bare foot. I love that the bathroom sink is not right in the washroom so I could get ready while hubby showered. I also appreciated the free laundry facilities!

Miinukset: My only complaint would be $50 dog fee, I respect the reasons for a few just feel it’s on the high side

Plussat: The staff was very friendly. Great Breakfast!

Miinukset: Hotel wasn't as clean as I would have expected. Pool was over chlorinated and too cold.

Plussat: Room was huge, bedding was high end, whole facility was spotless

Miinukset: Staff were unpleasant at check in

Plussat: I liked that the hotel was close to everything. It was clean and very quiet in the evenings. The staff was very friendly and greeted me whenever they saw me enter or exit the building.

Plussat: Clean, quiet hotel; small, indoor pool, small gym; good breakfast; clean, comfortable room; overall care of hotel was great.

Miinukset: The room needed full curtains that could shut out the sun.

Plussat: Pool was Very vey cold !!!!! And small No hot tub !!

Miinukset: No hot tub

Plussat: Room was great, breakfast was very good too!

Miinukset: Nothing

Plussat: The room was nice.

Miinukset: The front desk staff were less than customer friendly and the breakfast staff were rude by shutting off the lights and power while we were making bagels. Will not come back because of the staff.

Plussat: Impressions are created from the very first greeting by the staff. The front desk staff was very cheerful even though it was late in the day. Had all the documentation ready and even reminded me to get my IHG loyalty membership for other perks that are offered.

Miinukset: none

Plussat: The place was so clean, beyond clean. The swimming pool was great. The laundry room was a great asset. Breakfast was mega. The coffee was free all day. The beds were super comfortable. Having a small kitchen area and fridge in the room in the heat was perfect. The staff were so helpful. Close to public transportation as we were not driving. The shopping mall is only 12mins from from the hotel. And the Robert Q shuttle goes from just across the road from the hotel.

Miinukset: No issues

Plussat: Breakfast was good I’ve had better

Miinukset: Nothi

Plussat: - great customer service. - very good breakfast. - great location - very clean - overall, this is a great place.

Plussat: Interaction with staff was exceptional from the moment we arrived. The entrance and lobby were both well appointed and well maintained.

Miinukset: It began in the elevators. They seemed run down and shabby. This overall impression continued as we walked the hallway to our room. While the room was clean, it seemed a bit dated, we found water stains around the window that appeared to me, to have been present for some time. The true letdown honestly was the restaurant. The food was frankly, below average and seemed to have been plated by someone who cared little for their art. My point mainly is this....I expect more for my money from your corporation.

Plussat: Friendly reception sfaff

Miinukset: Noicy aircon

Plussat: Hotel was beautiful and staff was amazing!

Plussat: Bed excellent, pillows same.

Miinukset: Clean the hot tub and pool. Better sound muffling on connecting doors to next room. Need an outdoor relaxation area.

Plussat: Beds were a hit. Very very comfy

Miinukset: Freezing temp inside room and hallways. Yes we got extra blankets but could not digitally alter temp

Plussat: I did like the the room but it could have a better window and leaks fixed . You could see where the water comes in. Food was great!

Miinukset: We arrived after a really bad storm and my wife was missed talked too by the sales man because there was a problem with the elevator,the second floor flooded and she has a disability and can't climb stairs which that was told to us and we were on the 20 th floor. His suggestion was uncalled for. We where offered a glass of wine . I was going to book elsewhere but they had my card number in already. Plus we had to cancel our dinner reservations because we where running very late . Then the breakfast guy that is at the front doesn't like to help again because something was in my wife coffee cup and he said he had to answer the phone because it was more important . Wow . Then to find out it was off the filter from the coffee . I couldn't get a wine opener because people like to steal them . I told them if they want they could have charged me if I would have got one and didn't bring back .I did get my parking for free but 500 dollars for what we got . I will think about somewhere else maybe.

Plussat: Location was central. Facade of the building was interesting. Easy check in.

Miinukset: It was dated. There were renovations happening but the elevator bounced while working which was unsettling. We were given a room near the elevators which was very disruptive. If we weren’t all settled, I would have asked the front desk to be relocated.

Plussat: Pretty good location in city

Miinukset: Many homeless people around hotel and city very sad

Miinukset: I wasn't overly impressed with the view from our room. Very small window. It kind of felt like we were in a closet.

Plussat: The hotel is very centrally located, the rooms are clean but décor is outdated, for me it does not matter, also we were travelling with our dog and we were fine in our room, the breakfast is quite good if you order from the menu, the buffet is very limited and I will recommend it only if you are in a hurry and need to eat something before you go, if you have time order from the menu. The beds are comfortable, the pillows and duvets are comfortable as well, you get a bottle of water per person per day for free and rooms have a coffee maker and a small fridge. From negatives I can mention only that it was very cold inside the hotel and in our room, the AC in the room could not be adjusted to the temperature we wanted so we had to switch it off. The staff is very friendly and efficient.

Plussat: Location

Miinukset: The room smelled like smoke (despite being non-smoking) The staff at checkin were average

Plussat: The waiter in the restaurant was very nice. He was pleasant and helpful.

Miinukset: We overlooked the pool. Screaming older children is annoying at the best of times but at 9pm it not tolerable.

Plussat: the room space is incredible!

Plussat: Everything in the room

Plussat: Very clean and beautiful

Miinukset: Nothing

Plussat: What"s not to like ? Super clean, great location, large rooms, awesome staff, complimentary breakfast AND snacks during week nights ? I wouldn't stay anywhere else in London, Ont.

Miinukset: Everything was perfect !!

Plussat: Very clean the staff were friendly and helpful.

Miinukset: There was a smell when entering the floor and room so we turned off the air conditioner and opened the window. Not sure if it helped or we got used to it!

Plussat: Staff was amazing and helpful locally

Plussat: Very spacious and quiet (didn’t hear our neighbors). Close to the London Fair which is why we were here.

Miinukset: Room service

Miinukset: Entrance to the parking. Looked too tight

Plussat: Hyvä rauhallinen huone.

Miinukset: Aamupala niukka.Ei vihanneksia juusto ja leikkeleet puuttuivat.

Plussat: The location of the hotel,warmth of the Hotel staff.

Miinukset: I would have preferred 2 Toilets in my room

Plussat: The staff were friendly and helpful. The apartment was clean.

Plussat: Everything

Miinukset: Nothing

Plussat: Very close to the airport, will have shuttle bus to pick us up in the airport, very convenient.

Plussat: The staff was amazing to deal with. The facility was clean, and the options for breakfast were amazing.

Miinukset: When I checked in and got to my room my bed was not made. The pillows were on the couch and the duvet was on the coffee table. The staff got me another room right away. It was just annoying to have to move all my stuff and I had to run to the store before it closed. But the staff was amazing about it!

Plussat: The location was perfect for our overnight stay. We arrived at London Airport late in the evening and had an early morning flight the following day. The staff were friendly and the buffet breakfast was very enjoyable.

Plussat: The hot breakfast buffet and delicious coffee

Miinukset: There was an open toothpaste tube, toothbrush and comb that had been left in washroom from previous guests.

Plussat: Free breakfast

Plussat: Great

Miinukset: Good food

Plussat: ver clean. good breakfast

Plussat: Room was large. Bed and pillows were comfortable. Shower had accommodations for older adults although water was very hot. Water did spill out over a large area of the bathroom floor. Lots of rules for pets but there was lots of area for walking. Good WiFi.

Miinukset: See above.

Miinukset: Check-in and check-out could be better. Computer system needs to be upgraded.

Plussat: The breakfast was adequate with a good selection of both hot and cold food. Unfortunately, the coffee machine was having problems!

Plussat: It was a little put if the way for our trip but it proved to be easy in and easy out.

Miinukset: Clean and quiet for sleeping. Breakfast choices were good and the area was well maintained.

Plussat: Service was fantastic and friendly

Miinukset: Bagels were stale.

Plussat: Location.

Miinukset: Room safe did not work.

Plussat: When I checked in the gentleman was great. I told him it was our 25th anniversary and he upgraded us to a king suite. Sadly the room wasn't very clean.

Miinukset: The cleanliness in our room was lacking - fingerprints on the bathroom doors; the bedroom sliding door also had greasy fingerprints. There were spider webs above our heads on the ceiling and the sink had what looked like mold under the countertop.

Plussat: Great location and fantastic staff.

Miinukset: Nope!

Plussat: Room was clean and comfy. Facilities were equally so. It's an older hotel and some finishes can be replaced. It everything looks pretty Great. Staff is helpful and polite. Although it's far from the city center, it's in walking distance to every local amenity and restaurant.

Miinukset: Alot of the units are on the ground floor. Including our king suite. And do to the setup,u can really see outside and have let in a lot of light at the same time. Because you have to use a shutter and the current is pretty transparent.

Plussat: great location right across from a large mall. 10 min from downtown. 5min from the 401

Miinukset: The tv in the sitting area wasn't available to all areas of the sitting area. Too bad these types of rooms cost so much for a middle lower income family, but the deal was great

Plussat: Great location, very spacious room. Very clean!!

Miinukset: Bathroom door did not close completely and WiFi signal kept dropping.

Plussat: The staff are so welcoming and the location is perfect. Very clean and nice rooms

Miinukset: Very limited breakfast

Plussat: Room clean, breakfast rich

Plussat: Really nice rooms, great staff, beautiful lobby, parking immediately outside my room, dog friendly rooms with immediate outdoor access.

Miinukset: No. Everything was really top notch.

Plussat: The room was clean, nice smell, wonderful breakfast.

Plussat: We had a great stay! Big rooms, comfy beds and new washrooms.

Miinukset: It was all excellent

Plussat: Really spacious rooms, with kitchenette facilities. Lovely, friendly, helpful staff, easy check in and great facilities.

Plussat: Everything!! Very quiet....very clean...perfect location to victoria hospital... Staff are wonderful!! Would definitely recommend to everyone!!

Miinukset: Theres nothing negative I can say

Plussat: It was clean and quiet and the staff was excellent . Great breakfast.

Plussat: Friendly accomadati v

Miinukset: Room could have been a little cleaner! Carpet not well vacuumed towel had a stain

Plussat: We enjoyed having breakfast each morning and the 24 hour coffee and tea service. Our room was comfortable and very clean. The staff was welcoming and very helpful. We would stay here again on our next trip to London.

Plussat: It was quiet and the amenities were convenient.

Miinukset: The wifi was not strong but it was satisfactory.

Plussat: Location and cleanliness

Miinukset: Nothing

Plussat: Location & swimming pool.

Miinukset: Bad customer services ( front desk male staff is excellent but the female staff needs training in Behaviour and customer service ) , bad smell in washroom and very smell outside of the hotel.

Plussat: Good morning breakfast, large rooms , very close to children's hospital

Miinukset: Bathroom fixtures did not work properly, bathroom fan did not work.

Plussat: Friendly staff.

Miinukset: All was good.

Plussat: Clean and relaxing hotel. Friendly staff and comfortable amenities. Will stay again when I visit London Ontario.

Plussat: Room was great and good breakfast

Miinukset: Little further off Highway than thought but easy to get to restaurants

Plussat: Everything was good... I recommend anyone to stay there one of my favorites

Miinukset: Everything was perfact

Plussat: Everything was excellent, very friendly staff. Beds and breakfast are excellent. It really exceeded my expectations. I would recommend this hotel to anybody. Thank You

Plussat: Breakfast was good, the hotel was very clean, recently renovated.

Miinukset: In the evening outside there was a strong smell of manure from the nearest farm. However, inside everything was ok.

Plussat: The location is good and staff are friendly. The breakfast is great.

Plussat: Breakfast

Plussat: I've had the "free" breakfasts at other hotels and they're normally continental which is fine. This was full service and the staff were so on point. Definitely a great find and not just another hotel by the highway ☺️

Plussat: Everything but disappointed it had no pool

Miinukset: Wanted a pool

Plussat: Location is excellent, staff are very friendly and room is goif

Miinukset: No

Plussat: Everything you would expect from a Best Western, except for the breakfast, which exceeded our expectations and had more options than such chain-hotel breakfasts usually do. The hotel itself is located conveniently just off the highway, but otherwise in the middle of nowhere.

Miinukset: A little rundown, but otherwise fine.

Plussat: Comfy bed. I requested extra pillows when I booked online and when we arrived there were extra pillows!!!

Miinukset: Didn't like that the breakfast buffet was over at 930am, that way too early on a weekend. The location was not right in London, as I thought it was when I booked it.

Plussat: The food and breakfast was fantastic room beautiful friendly staff price is right!!

Miinukset: No pool

Miinukset: having stayed here before, the bed was old, lumpy and needs replaced. Most rooms have been upgraded.

Plussat: The front desk woman checking me in was lovely.

Miinukset: The bathroom is a bit dated, but otherwise nice room, nice hotel.

Plussat: Great location, close to everything.

Miinukset: the alarm clock went off in the middle of the night. huge pet peeve of mine when the housekeeping staff don't make sure that it's off for the next person.

Plussat: The rooms were clean comfortable not small not big the food was good. Very comparable beds

Miinukset: Can't open the window. Need air

Plussat: Everyone friendly and helpful

Miinukset: Facilities dated. Mattress worn out.

Plussat: Location

Miinukset: Ice from machine covered in black dirt/mildew. No hot water in pool shower. Tripped on large rug at front entrance that was not spread out properly. Rude night staff at front desk. Poor key card technology difficult to swipe to open parking lot arm

Plussat: The cleanliness and friendliness of the staff made our stay more comfortable, my dad was in for open heart surgery and not having to worry about anything as we arrived was amazing

Miinukset: It was all perfect

Plussat: Did not have breakfast.....Location was ok, but a lot of construction. I feel that should of been told.

Miinukset: Should have been told about the construction so persons could of rented a car to visit other places because there were nothing to see.

Plussat: It was central to everything

Miinukset: Some wallpapers was coming off the walls. TV was small and the reception was horrible!!!!!!

Plussat: We liked everything but the bathroom

Miinukset: No napkins

Plussat: Didn't eat Breakfast there. Ate Dinner there, service was great but food was not anything special.

Miinukset: Carpet was dirty . Room looked tired.

Miinukset: not happy at ALL

Plussat: Location downtown was super convenient - only a few steps away from London Convention Centre where we were going for an event. And the cookies at check-in. Amazing!

Miinukset: At first we didn't have a fridge in our room. I called front desk to inquire because I understood we were supposed to have one. They upgraded us to a better room without extra charge and waved our parking fee.

Plussat: I liked the gym - good precor cardio equipment and not busy There's a starbucks in the lobby which is convenient There was a large wedding going on when I went to the restaurant and they were overwhelmed - I didn't end up eating there

Plussat: Excellent location near the highway for easy travel

Miinukset: All was good.

Plussat: Front desk was very helpful. One bedroom room was perfect for our family.

Plussat: Room was clean. Separated room was nice. Friendly staff.

Miinukset: Pool wasn't available to use at all during our stay. Supper was not provided because of the holiday. Two of the main reasons for booking the hotel and spending the extra 50+ dollars ( simular options available in area)for the room were not provided.

Plussat: Very nice hotel close of the white oaks mall & 10 mins of downtown.

Plussat: The breakfast options of potatoes, omelets, sausage are all pretty standard, however they were hot and not overcooked. I also had oatmeal, fresh fruit and muffin. The location is excellent, close to major highways, shopping and restaurants.

Miinukset: Renovations were to start a couple of days after we were there. The updated plan that they displayed at the customer service desk will give the hotel a fresh updated look. It would be nice to have been already renovated because there were obvious reasons why..tired furnishings, decor etc. But it was clean and comfortable, non the less

Plussat: Location....size of room

Miinukset: Beds uncomfortable....very out dated and not very clean....hot tube was broke

Plussat: The breakfast was amazing and the rooms perfect for a comfortable stay

Plussat: The room was fairly large and quiet. Kitchen pretty well equipped.

Miinukset: The pool and gym are both very small. I was in the gym with two other people and we were tripping over each other. The pool would fit a maximum of 10 people and the spa was closed the whole time for maintenance. Adequate but not great.

Plussat: Everything else is great.

Miinukset: Room is far away from elevator.

Plussat: Easy access to and from outdoors to accommodate for my puppy. 2 floor stairwell right there!

Miinukset: Dated interior - blue velvet couch very retro.

Plussat: Rooms were clean staff was friendly

Miinukset: I didnt like how free wifi was advertised but it cost 4$ or so for one day .

Plussat: Beds were comfortable, staff was nice.

Miinukset: a fair bit of black mould growing around the base of the shower. Shower head was not secured very well. Satins on the carpet. There was still garbage in the garbage can under the sink. Pet charge of $50 for one night is outrageous and should be stated on the search sites, previous places I have stayed at were $10 a night and that is what I was expecting. Room was stated to be for 5 people on search site, there was enough beds for 4 not 5 and a cot was an additional charge of $15 a night. Hot tub was out of use and was not stated anywhere on the search sites.

Plussat: I love the hospitality. I am a returning guest and would not go any where but here! I will be back in August

Miinukset: The breakfast could be a little better. With more fruits

Plussat: What a wonderful room and location. It was huge, spacious and just such great staff. I can't recommend it highly enough, absolutely fabulous.

Miinukset: I have no bad comments. This place was wonderful through and through.

Miinukset: Whole hotel and rooms were stinking badly and we reduced our 2 day stay to one day.. hard to breathe .. bed was just ok .. washroom was good... paid 160 plus tax for one night ... few kilometer away we went to another hotel for 2nd night stay and hell of difference between 2.. next night we were able to sleep at other place ... for 160 plus tax rate not even water bottles in room... Terrible experience

Plussat: The beds were so comfy best sleep ever.

Plussat: Quaint, yet modern and up-to-date. Breakfast was great and well presented. Grounds were beautifully kept. Room was quiet with no noise distractions.

Miinukset: TV picture not very good. Parking area a bit far from entrance. Neither of these would keep us from staying again.

Miinukset: Bathroom was in need of being updated.

Plussat: Location close to University hospital

Miinukset: Price if we would have booked direct we could have got a cheaper rate because of hospital appointment

Plussat: The location is lovely and quiet. The staff was sympathetic.

Miinukset: Big changes to the breakfast since my last visit in September 2018. Last year it was wonderful and held in their beautiful dining room. This year it was a mundane continental breakfast held in an unused suite on the lower level. I had to ask for a change of room this year also since the first one smelled of mildew. It was embarrassing since I had bragged about how nice it was last year.

Plussat: We really liked our stay at the Windermere Manor Hotel. Everyone was very helpful and friendly and we had everything we needed for our stay. The room was clean but the only downside was that there wasn't much of sunlight coming into the room, but that didn't affect us all that much as we would go for a walk if we needed to see the sun. We really love the place.

Miinukset: .

Plussat: Location is great - park area, close to Western.

Miinukset: Variety of food for breakfast was poor. Rooms were not sound-proof enough.

Plussat: Quaint and staff were very nice.

Miinukset: Larger Ants in our room. Bathtub slippery and took a minor fall. Breakfast buffet was cold.

Plussat: Stately old manor in a gorgeous setting. Very comfortable bed and bedding. Windows that open!

Miinukset: If I have to pick something I didn’t like, I’d say the carpets look a bit tired. But they were clean so no biggie!

Plussat: Very clean room and lobby. Close to restaurants and mall.

Miinukset: I didn't like that room wasn't cleaned. We left room at 0630 and returned at 1630. Plenty of time to clean but knock on our door at 1700 to ask if we need a clean.

Plussat: Room bed all good...

Miinukset: No washroom sleepers, no toothbrush.

Plussat: Cleanness

Miinukset: No Breakfast

Plussat: Friendly staff, spacious rooms, great breakfast

Plussat: Close to the highway, clean and friendly.

Miinukset: Need a complimentary breakfast, expensive when travelling on a budget.

Plussat: Love the suite layout.

Miinukset: The sofabed mattress was terrible. Not too impressed with the bistro.

Plussat: Vicinity

Miinukset: You need mirrors in the room outside of bathroom so we can both get ready at the same time

Plussat: Nothing particular.

Miinukset: Mat fee charge that you don't know about until you get your final bill upon check out. Reeks of cheapness.

Plussat: Perfect

Miinukset: No

Plussat: Friendly employee clean room

Miinukset: Nothing

Plussat: nice and clean, close to shopping, restaurants and 401

Miinukset: The pull out sofa bed was not very comfortable, but overall a good hotel and experience.

Miinukset: Very disappointed with the hotel- Room 408. There were no bags in the garbage, no Kleenex in the room, not enough towels (only three bath towels and we were four), there was hair in the beds, the room was VERY dusty and the microwave was dirty from inside. We expected better for that price!

Plussat: The price and convenience of the location.

Plussat: Was clean

Miinukset: Bed was squeaky! No resturant to eat nearby

Plussat: common room was a great place to study with fantastic view

Miinukset: The common kitchen is not duly cared.

Plussat: The location was convenient and the staff were friendly.

Miinukset: the A/C was very loud in the room, and the closet needs to be painted to hide the old smell. There were additional charges beyond what the website showed.

Plussat: Very friendly reception!

Miinukset: It would be a advantage to provide personal item e.g. shower cap, tooth paste , box tissue etc. I prefer a firmer mattress and there are hairs on pillows.

Plussat: We have been there several times. It is a safe, affordable location.

Miinukset: There is really nothing we didn't like. The staff as always was courteous, and helpful.

Plussat: None at all. Sorry we stayed there

Miinukset: People knocking at our door in the middle of the nite. Police had to be called.

Plussat: Great location near Western University. Free parking, large shared kitchen (just like home).

Miinukset: Televisions are old with limited channels.

Plussat: Cleanliness - spot on

Miinukset: Nothing

Plussat: Great location

Miinukset: Room was dirty. No shampoo or hair dryer. Did not have house keeping while there

Plussat: Good price and excellent location.