London hotellia

Plussat: Great house!

Miinukset: The tub wasn’t clean and the service could have been better

Plussat: It’s a beautiful spot, would love to come back the next time we are in London

Plussat: Beautifully appointed, very charming. Excellent restaurant on site.

Miinukset: I had a massage, which was good but not great. The room was not well-insultated for sound, so I could hear people talking and laughing.

Plussat: Idyllinen hotelli!

Miinukset: Aamiaisella tuodaan lasku, vaikka ilmainen. Ärsyttävä tippikulttuuri, olisin saanut kahvin haettua!

Plussat: The food was excellent

Miinukset: There was no heat in the room and it was a cool evening. It was difficult sleeping all night.

Plussat: How friendly the staff was. The inn is absolutely beautiful.

Miinukset: There wasn't a Kleenex box in the room.

Miinukset: This is a delightful inn with superb staff, exceptional decor and a wonderful dining room. 6 stars plus in London.

Plussat: We arrived around 8 pm and were still able to get a lovely dinner in the dining room. The staff was very friendly. Breakfast was wonderful and Idlewyld Inn was able to accommodate my gluten intolerance for both meals with no problem. Location was a short drive to St Joseph’s hospital for an appointment the next day. A walk about the inn yielded many amazing details and was obviously lovingly restored to its former glory. This inn is definitely one of my favourites!

Plussat: It was perfect - very stylish room, comfortable bed, great restaurant/bar right off the lobby. I loved staying here!

Plussat: Parking was handy across the street and helpful to have the parking passes through the hotel front desk - although not Free!

Miinukset: Pillows were like cement! The lighting in bathroom very poor and no counter space made it awkward for hair drying etc.

Plussat: Easy access to walk around the city.

Miinukset: Staff did not explain parking program and provide me with paid ticket. Had an embarrassing situation because of this.

Plussat: The location of hotel. We were so pleased with the staff and hotel appearance.

Miinukset: The parking wS terrible. We had to pay $15 at a lot parking which only allowed us to park until 6am. Then my husband got up to move the car into the underground parking which cost us another $13.

Plussat: Nice boutique hotel, only 21 rooms. Spacious rooms, nice decor, friendly staff.

Plussat: When I arrived to check in the gentleman at the desk advised me that he upgraded my room at no additional charge. That was very nice and I was given a great room

Miinukset: No sweetener for my coffee only raw sugar. Everything else was great

Plussat: Had a pleasant room style

Miinukset: Hotel check in was difficult would not accept my business card ... room service was very slow and food was extremely over cooked

Plussat: Beautiful spacious loft room. Great soaker tub. Central location opposite the market.

Plussat: Room was excellent and quiet. Staff very accommodating

Miinukset: no

Plussat: Perfect place to get away. Peaceful, quiet anf staff was very nice. Room was very clean and felt like my own personal retreat. Cant wait to go back. Parking was across the road in underground parking garage under the market. Lots of parking spots in garage. Cant say enough amazing things about this place. Loved it!!

Plussat: Location

Miinukset: No.

Plussat: Wonderful room in a fabulous location within walking distance to just about everything. Directly across the street from Covent Market, easy place to kill a day. Attached to the Blue Duby restaurant which is incredible in and of itself.

Plussat: great breakfast, nice pool, lovely staff

Miinukset: cost of in-room movies - are they all so astronomical!??

Plussat: Very modern up to date. Lovely big room, big bathroom, comfy bed. Very clean. Delicious breakfast. Check in and out very friendly.

Miinukset: Dont change a thing!!

Plussat: over priced.

Miinukset: very ordinary breakfast. washroom looks old.

Plussat: The staff were friendly and efficient and the location is excellent.

Plussat: The location close to highway was convenient. The breakfast was good and the breakfast lady, was friendly and attentive.

Miinukset: Staff's inability or unwillingness to deal with large numbers of unruly, screaming children running throughout the hotel apparently without parental supervision. We forfeited our final prepaid night because of this. It was intolerable.

Plussat: Good breakfast, clean, friendly staff and close to 401

Miinukset: Body lotion bottle almost empty

Plussat: Beds comfortable. Received extra blankets and pillows as requested.

Miinukset: No hot tub

Miinukset: From was dated

Plussat: amazing breakfast, super comfortable and clean beds, nice clean room, decoration at the hotel, lobby neat and modern

Miinukset: gym could be improved one machine out of service, would be nice having a whirlpool also.

Plussat: For a 3 star hotel overall experience is exceptional! -Value for money is definite. -You get a pretty decent room and breakfast. -Location is right off the 401 on Exeter so it’s 1000% easily accessible and is really close to White Oak Mall. -Super fast checkin and checkout! -Ultra nice and friendly staff! -I didn’t use these facilities, but they have a pool and gym!

Miinukset: -Personally the bathroom was a slight letdown. There was a little bit of this weird rust on the shower in room 311. It was below the handle, seemed cracked or something. -Woulda wished for a little more toiletries cause we were 3 people, there was enough for 1 person and when we called we only got enough toiletries for another 1 person and felt too awkward calling again so we just didn’t. - If you are a Muslim household the breakfast area is a little risky as beans are put in same container as ham, utensils to pickup ham, beans, and eggs are put on the same platter whence they should be separate. Cross contamination as a result may result in you not being able to eat eggs or beans. There still is cereal and oatmeal, waffles, breads and pastries, fruit, yoghurt, juice, coffee, tea, etc.

Plussat: New room. Excellent friendly staff.

Miinukset: No. Total experience excellent.

Plussat: Breakfast staff! Soooo friendly

Miinukset: Sports teams took over hotel When asked when they would be going for breakfast (nice front desk person suggested I call once they all checked in to see) the person who answered was rude an dismissive.

Plussat: The pool is amazing for kids. Room is spacious. HotelVery close to downtown. Rooms and halls very clean.

Miinukset: Mold around the pool deck that needs to be cleaned. Front staff not pleasant /friendly. Not your typical welcoming with a smile you expect from hotel front staff. Side doors are unlocked, anyone can go in the hotel at any time.

Plussat: The waterslide, pool and hot tub and the reasonably priced room service.

Miinukset: Would prefer noon checkout.

Plussat: My son loved the pool and the room with the big king bed.

Plussat: Central location. Pool for the kids.

Miinukset: They totally disregarded the booking information, did not treat our daughter well and had a poor attitude. Will never book here again!

Plussat: The check-in staff were very friendly. our room was not quite ready when we arrived so they held our luggage and gave us pool passes.

Plussat: Convenient location, pool area was nice.

Miinukset: There should be a continental breakfast included for how much we paid. We seemed to have to walk through the fancy area in our bathing suits to get to the pool. Perhaps there was another way but we did not get direction on this. There was hair in bathroom

Plussat: staff friendly. Rooms very clean.

Miinukset: rooms were too small for the price. was almost the same as great wolf lodge and the rooms there are twice the size and more to do there. not worth the $--- a night. Restaurant in the hotel did not even came to seat us we waited 15 min then we left.

Plussat: location ,really comfortable rooms, super fast check in and check out.

Miinukset: nope

Miinukset:  

Plussat: I really enjoyed this hotel and pool with my children.

Plussat: pool, split level room, clean - all around great place

Plussat: Microwave

Miinukset: King Bed instead of Queen.

Plussat: The location.

Miinukset: Room was rather old and smelled musty. Bathroom door was see-through and noisy.

Miinukset: The sound of the mini fridge cycling woke me up a number of times.

Plussat: Great location, lovely staff

Miinukset: This property really needs a facelift. Great bones, but old and tired. Uncomfortable mattresses.

Plussat: Old school charm...like going back in time to an era of good service and recognizable good food without all the modern bells and whistles that can distract from a tranquil stay. The breakfast was excellent.

Miinukset: Dinning Room windowless and it is a conference centre.

Plussat: The staff were very helpful and friendly. I attended a conference here the next day so the location was perfect- lots of parking and the conference room was bright and comfortable. The food we were served for the conference was very good.

Miinukset: The rooms are relatively small. Only one bed in each room. I had my teenage son with me and there was barely enough room for a cot for him.

Plussat: Very lovely location - beautiful grounds

Miinukset: The room although neat and tidy was dark.

Plussat: The staff were very friendly and the restaurant food was delicious

Miinukset: The parking lot for both upper and lower levels is mega far to walk especially in poor weather conditions Also, the upper level parking is one car length wide so if you drive into the spot you will have a hard time getting your car out unless it's a Mini

Plussat: Location was great

Miinukset: The room was dated, the smell was very bad, after we open the windows for 2 to 3 hours it got better.

Miinukset: The staff didn't know specific details about the facility, whether there was coffee or iron in the room. The restaurant/bar closed early because it wasn't busy, which is a ridiculous excuse for the guests that are staying there and want to grab a drink or get something to eat. I couldn't sleep at night because of loud noise from the vent.

Plussat: Close to work site

Miinukset: The older section is not as convenient the rooms are a bit tight.

Plussat: Liked the location, the room, the service, the restaurant

Miinukset: No

Plussat: Beautiful hotel, great rooms, lovely decor, very clean, great location

Miinukset: It was cold, the thermostat wouldn’t move off 19. We had relatives staying in the same hotel and their room was the same, they got moved to another room but temperature stayed the same. The offered to move us but we declined and they gave us a space heater. The breakfast had mold on the bread! We told them and they removed it. The parking was $32 a night!

Plussat: We were once again very pleased with every aspect of our stay.

Plussat: Great location for our purposes, staff were good, clean and extremely comfortable, yummy breakfast, thoroughly enjoyed our stay!

Plussat: Wonderful hotel with very nice suites and helpful staff. I also enjoyed the hot breakfast.

Miinukset: nothing

Plussat: Locations and Rooms

Miinukset: parking is too expensive 32 per night no swimming pool

Plussat: Friendly, helpful staff and excellent location

Plussat: friendly, convenient location, spacious rooms, breakfast

Miinukset: wifi was intermittent & constantly not working

Plussat: Great value for two double and a sofa bed. Great location with Richmond St just around corner . Every restaurant imaginable

Miinukset: No

Plussat: Friendly staff, easy check in. Complimentary breakfast

Miinukset: A bit pricey. Bottled water was $2.50

Plussat: The beds were comfy & great breakfast

Miinukset: Costly & parking fee

Plussat: Comfortable, clean room. The staff was fantastic.

Miinukset: The breakfast was good, but not great, and there needed to be someone from the hotel monitoring the area. There was toast and eggs all over the floor.

Plussat: Clean and Quiet. Walking distance to lots of entertainment and food.

Plussat: - great customer service. - very good breakfast. - great location - very clean - overall, this is a great place.

Plussat: They are very friendly and helpful.

Miinukset: They keep your personal info in their main computer system, but have no idea at front desk that you've ever stayed at a Delta hotel before. They should recognize this fact.

Plussat: The staff there were great, and Elka at the restaurant was exceptional! She never stopped checking up on us to make sure everything was good, see if we needed anything else, and above all was extremely pleasant to have around.

Miinukset: The hot tub. I selected this hotel over a couple others because they have a hot tub. Well, no they don't, they have a hot bath. When we arrived, there was a sign that stated that the hot tub was "operational" but the jets weren't working. The staff that night told me that it just happened. However, we met a guest the second day who told us that they were here about 5 months previous and that same sign was there back then, that they are "waiting for parts" in order to fix it. I wanted a hot tub, but was sold an inferior bill of goods. Will NOT return to a hotel that lies to its customers.

Plussat: Friendly reception sfaff

Miinukset: Noicy aircon

Plussat: Great location, large and well-designed clean rooms, exceptional front desk staff

Miinukset: no

Plussat: The valet was excellent. The hotel staff was very friendly and helpful. The restaurant food was very good and the staff were very friendly and helpful.

Plussat: Staff are exceptionally nice and helpful.

Miinukset: Closet is very small and room safe sits loose in a drawer and is therefore of no use.

Plussat: Location was perfect, right in downtown.

Miinukset: Parking extra felt a little much but I guess it is downtown although there seemed to be a lot of parking all over.

Plussat: Location was great. Staff was great but there was a little boys hockey tournament in town they put us on the same floor as them... horrible experience that way. We were kept up till after midnight with kids running around and screaming.

Miinukset: They should’ve put us on a different floor not in the middle of a hockey tournament

Miinukset: Parking No breakfast

Plussat: Staff were excellent and went above and beyond for us! They cleaned the room thoroughly as I have allergies and often get sick staying over places - they cleaned the room very well for us.

Miinukset: Prices for valet parking were a bit high, but understandable for downtown.

Plussat: Location

Miinukset: The room smelled like smoke (despite being non-smoking) The staff at checkin were average

Plussat: Very nice staff

Miinukset: No

Plussat: Clean, updated, all amenities.

Miinukset: The breakfast staff was very helpful, kind, and respectful but the eggs and waffles were rather tasteless

Plussat: they need to add more items in the breakfast, location was nice, close to male and other facilities.

Plussat: Kitchenette in the room was handy.

Miinukset: Price was very high for the type of hotel it is. In addition, the breakfast was disappointing. It seems the food hasn't changed much since the Comfort Inn days. Eggs appeared to be powdered and were cold despite just being refilled. Selection was limited; the sign at the entrance to the breakfast room is misleading.

Plussat: The hotel is very peaceful and confortable

Miinukset: We would like to have more option on the breakfast

Miinukset: Needs a good clean. Unclean dishes. Don't appreciate 7am email saying thanks for stay before I have even checked out.also don't enjoy booking.com sending survey hours before checking out. Bullshit.

Plussat: Quite roomy.

Plussat: Despite the party going on in the lobby, our room was actually well-insulated and quiet. The staff was wonderful. Breakfast was better than I expected.

Miinukset: They ran out of washcloths. It was a Friday night and there was a party going on in the lobby with loud and vulgar language. Curb appeal was not great. The location seemed to be a little rundown, but the hotel was nice in spite of that.

Plussat: Very clean and close to shopping and food

Miinukset: liked everything

Plussat: Front desk staff very helpful, rooms were clean and had everything we could possibly need for a longer stay. Thank you for making us feel comfortable

Plussat: Breakfast was good and the bed very comfortable. Location is great, right off the highway

Miinukset: No chair in the room.My husband does not find the stools comfortable. I know they would have put a chair in for us had I asked. They did before.

Plussat: The room is always clean Nice and friendly staff The location was good too nice Gymn facilities, but no swimming pool.

Miinukset: The kitchen facilities was limited. only 1 burner was working and I actually needed a kettle for boiling water. The breakfast did not have enough variety for each day. I had to ask for toilet paper 2x before getting one

Plussat: The hotel is very clean

Miinukset: We would like to see more option in the breakfast

Plussat: I really like your been to it a few times when travelling. Close to airport and normally great.

Miinukset: I was not happy with the hockey kids mixed in with the travelling people. We need our rest before heading out which has be always but this was very bad. I got one hour sleep by the time you got the kids to stop running up and down the halls screaming. Maybe next time book them at the other end away from us travellers. Or maybe charge them extra for unattended kids running halls.

Plussat: The hot breakfast buffet and delicious coffee

Miinukset: There was an open toothpaste tube, toothbrush and comb that had been left in washroom from previous guests.

Plussat: No stairs

Miinukset: Juicer did not work at breakfast.

Plussat: Clean. Quiet. Friendly staff.

Plussat: The hotel was quiet and get comfortable.

Plussat: Great hotel. Little pricey but worth it. They allowed the grandkids to swim when they were visiting the grandparents there.

Miinukset: I requested extra coffee when I booked to keep asking for a two more cups but it was not there.

Plussat: I liked the breakfast

Miinukset: My key stopped working temporarily

Plussat: My wife said cleaning staff was nice

Miinukset: For a pet friendly environment , they use way to much rock salt on the property ( not good for pets ) . Staff sucks , standing outside having a smoke and an employee locks the door cause it was 11 at night ( 10:50 pm really ) and didn’t say a word just locks door and walks away. Now we are locked out with slippers on and in PJ’s in winter

Plussat: ver clean. good breakfast

Plussat: Breakfast was great lots of selection

Miinukset: nothing

Plussat: Easy to check in and check out. Glad they provided airport shuttle at 445am.

Miinukset: We stayed in room 115 and it had an "old hotel rug" smell. We noticed it right away when we walked in. Not so nice. 5 nights earlier we stayed at this hotel and had room 109 and it smelled good (clean and new).

Plussat: Breakfast was way better than most "provided breakfast hotels". Lots of choice and good hot meal. Coffee was GOOD!

Miinukset: All good

Plussat: Location.

Miinukset: Room safe did not work.

Plussat: When I checked in the gentleman was great. I told him it was our 25th anniversary and he upgraded us to a king suite. Sadly the room wasn't very clean.

Miinukset: The cleanliness in our room was lacking - fingerprints on the bathroom doors; the bedroom sliding door also had greasy fingerprints. There were spider webs above our heads on the ceiling and the sink had what looked like mold under the countertop.

Plussat: The room was very spacious clean and very modern decor and great location close to everything

Miinukset: Everything was perfect

Plussat: Hotel is nice and clean and conveniently next door to White Oaks Mall. We needed to finish up our Christmas shopping and have a little getaway together and this was perfect. Great facilities and a tasty breakfast buffet. Thanks Sheraton!

Miinukset: The check-in staff weren’t quite on their game. Our key card didn’t work and we had to come back to the front desk for another one. He also forgot to give us a breakfast voucher and tell us what time breakfast was, so we had to figure that out the next morning.

Plussat: Comfortable bed, convenient location to all amenities

Miinukset: Nothing

Plussat: It was super clean/neat, the staff are super friendly.

Miinukset: Everything was great except we could clearly hear the people next door arguing almost all night. That was the only downfall.

Plussat: Very quite and pristine clean. We were welcomed by Ahmad who provided us with exceptional service.

Miinukset: Perhaps they would consider providing more bath towels than the usual and more pillows.

Plussat: Great location and fantastic staff.

Miinukset: Nope!

Plussat: Love the bar. One of the coziest in town. Hotel is well appointed. Great pool though water a little too cool and music a little too loud. Good location. Good breakfast buffet. Great staff!

Miinukset: Did not sleep well with feather pillows. Very nice but not good for me. Room was hard to warm up. Floors seemed cold. Probably due to being on ground floor.

Plussat: I like the convenience.

Miinukset: I would have liked a continental breakfast free.

Plussat: Really nice rooms, great staff, beautiful lobby, parking immediately outside my room, dog friendly rooms with immediate outdoor access.

Miinukset: No. Everything was really top notch.

Plussat: Location, food in Vic's was delicious! Pool was nice tho for some reason I thought there was a hot tub too.

Miinukset: Wasn't thrilled with the room location, farthest from the front and there's an industrial complex behind that leaves bright spot lights on all night, even the black out blind didn't help. I also didn't see the USD notation, thought the rate was CDN

Plussat: Staff, room, and breakfast were great !

Miinukset: There was a drunk man pounding on a nearby room and was swearing loudly in the hallway. He seemed connected to the woman next to us who also did some yelling in the hall.

Plussat: Breakfast, WiFi

Miinukset: No

Plussat: Nice quiet location a few kilometers outside of London Ontario. For our purposes it was very practical along our route to Québec City. Breakfast was served in the fancy restaurant

Miinukset: Nothing to dislike.

Plussat: This place was great. Desk staff was so kind, helped us with literally anything we asked. Made us feel so welcome! Would stay again for sure. TV was sort of weird though, couldn’t get it to work properly.

Plussat: Very clean and away from city but close as well

Plussat: Cleanliness staff and very out of the way

Miinukset: Because it’s right next to highway next time I would want to be on east side very noisy truck traffic all the time especially early morning pillows could use an upgrade beds too soft for me

Plussat: Location The free breakfast cane with the room was good

Miinukset: I was suppose to get a room with Two Queen beds and they gave me the room with one Queen bed and it was too small room. I spoke with the front desk staff, they didn't show any desire to replace our room even though my reservation was for two queen beds

Plussat: The man who checked us in was very accommodating. He explained that the dining room was closed so staff could spend time with their families over Christmas and then he actually got some creamers from the kitchen so I could have them with oatmeal. He didn’t rush us at all when checking in....even though there was someone waiting. Very personable and professional.

Miinukset: Everything was perfect but have to admit I did go to the car to get a flatter pillow.

Plussat: I liked the staff and the room very much. The bed was very comfortable.

Miinukset: I hated the shower. I am 1.80 and the shower was too small for me.

Plussat: Location is excellent, staff are very friendly and room is goif

Miinukset: No

Plussat: The room was very clean and the bed was comfortable. The restaurant attached was very convenient. The room rate was reasonable.

Miinukset: The room was a bit noisy, you could hear everyone talking in the halls. The toilet didn't flush on the first try, I almost always had to flush twice.

Plussat: Location and cleanliness I like the most.

Miinukset: The stuff. Specially Restaurant stuff was very rude and behaving very badly. Without no reason they are acting weird to us. My wife and me were upset and felt harassed.

Miinukset: The elevator is old and very very slow

Plussat: the room space is incredible!

Plussat: Breakfast good, but more options of meats/protein needed. Location good.

Plussat: Tucked away at the end of downtown; serene environment

Miinukset: Wish breakfast can start earlier to accommodate early departures

Plussat: The staff was very nice throughout our stay. Also the room was fantastic, very spacious and a great price

Miinukset: Nothing at all. Loved everything

Plussat: Easy check in Friendly Staff Large room Quiet Great Breakfast Centrally located

Miinukset: Nothing!

Plussat: Very spacious and nice! Quiet and convenient location

Plussat: The hotel was clean. Service was very good, and pricing was competitive. These are the values that give me a reason to come back to this hotel. There was a person giving messages on site at 7pm. What a treat!

Miinukset: A snack was given around 6:30pm. It was decent. They could have used the sterno to keep it warm. Very minor item for improvement.

Plussat: Hyvä rauhallinen huone.

Miinukset: Aamupala niukka.Ei vihanneksia juusto ja leikkeleet puuttuivat.

Plussat: I liked the clean suite, very calm area.

Miinukset: NOTHING

Plussat: Everything

Miinukset: No

Plussat: Loved the kitchenette and jacuzzi

Plussat: The hotel was clean, the beds were comfy, and the suite had all the conveniences of home. The staff went above and beyond to ensure we enjoyed our stay.

Miinukset: The hotel is not the easiest to see when looking for it for the first time as it is tucked in behind another large hotel.

Plussat: Comfortable, spacious room and terrific breakfast. Great value.

Plussat: The staff was very friendly. Great Breakfast!

Miinukset: Hotel wasn't as clean as I would have expected. Pool was over chlorinated and too cold.

Plussat: Room was huge, bedding was high end, whole facility was spotless

Miinukset: Staff were unpleasant at check in

Plussat: Good value for your money

Miinukset: It took at least 3 trips to front desk to get a tv remote that worked. Even then I had to use 2 remotes. One to turn on and off and the other for channels and volume.

Plussat: Pool, free breakfast.

Miinukset: We had nothing but problems. Dirty mattress on pullout couch, last people's socks left in room, no sheets for pullout, 2 bath towels for 5 of us. No one answered the phone when we called housekeeping and front desk. We won't return.

Plussat: Pool was Very vey cold !!!!! And small No hot tub !!

Miinukset: No hot tub

Miinukset: The staff was very unprofessional in handling payment. I paid the full amount at the check-in and also they put a hold for the security deposit. At the checkout, they want me to pay again. I end up paying twice. They will release the amount they said but I was travelling and I had around $1500 on hold with the hotel. It was not a good experience at all.

Plussat: Probably the cleanest and nicely decorated hotel I have stayed in in years. A nice, clean pool, well served breakfast, and friendly staff.

Miinukset: The room did smell as if a former occupant had been smoking, but the room had been cleaned thoroughly, and it was a beautiful suite. SO for one night, we didn't mind.

Plussat: great room with pull out sofa, 2 adults and 2 children can stay no problem, nice little kitchen.

Miinukset: not the most comfortable beds but not the worst.

Plussat: excellent care from management, excellent breakfast offered and rooms very clean and comfortable.

Plussat: Cookies at the front desk

Miinukset: Crazy ....needed instructions to get tv to work.

Plussat: The staff was awesome, very friendly and welcoming.

Plussat: Breakfast

Miinukset: No hot water for 2 days Sidewalks not safe after snowfall for my visually impaired husband

Plussat: Price point was pretty good. Good hotel overall

Miinukset: Bed and pillows could be better

Plussat: The staff was very kind and helpful. Breakfast was delicious.

Miinukset: We found the bed very Uncomfortable. My backed ached so bad. We found lots of pubic hair in the tub along with other hair. Very unacceptable.

Plussat: Good morning breakfast, large rooms , very close to children's hospital

Miinukset: Bathroom fixtures did not work properly, bathroom fan did not work.

Plussat: Friendly staff.

Miinukset: All was good.

Plussat: We loved how clean everything was. The rooms were a good size and again the cleaning service was very good. The staff was fun and friendly. It was a great location too.

Plussat: Room, breakfast and location fine for the time we were in London for contract working.

Miinukset: Costs more than Comfort or Days Inn, though this hotel still has a rather tired look and feel about it. All quite functional but needing some upgrade, redecor here and there.

Plussat: Friendly helpful staff, tidy clean room

Miinukset: Some firm pillows would be nice. All the pillows were very soft.

Plussat: Front desk was very helpful. One bedroom room was perfect for our family.

Plussat: Spacious and clean and comfortable

Miinukset: Children running around the hallway.

Plussat: Have stayed several times here and always have had good experiences. Under renovations right now, but still enjoyed the stay. Great breakfast. Will definitely stay again.

Miinukset: Nothing!

Plussat: Breakfast

Plussat: The room was beautiful! All brand new, very clean. Beautiful kitchen. Lots of room for storage and seating. Plenty of towels. Full size fridge, dishwasher and microwave was awesome. And having paper towels and dishsoap for dishes was very nice! No complaints at all with the room itself. Check-in was fast and easy, and my daughter enjoyed the pool. We also enjoyed the workout room. Can't beat location either, nice and close to all shopping!

Miinukset: The first night was excellent and we loved it. However, the second night the tv didn't work due to technical issues according to staff. There was also a party going on the second night right on top of our room. Things were bring dropped on the floor, girls were screaming and laughing very loud. The roof seemed paper thin as we could hear it all and had a hard time falling asleep until last 1 am. We also want to mention the tv remote in the living room wouldn't work to change channels or volume. We had to stand up and go to the tv and click the buttons if we wanted to change channels. Not a deal breaker.. but annoying.

Plussat: Nice Rooms, lots of space, parking was easy. Good breakfast offering

Miinukset: Initially noise was an issue. Large group of children loudly playing hockey in the hall. The staff responded well to our complaint and the noise ended.

Plussat: Breakfast was very good. Variety was great, and very clean.

Miinukset: I would leave the buffet open later, especially on weekends, till about 11am. Pillows were a bit to soft for my liking, but made it work.

Plussat: Bed very comfortable. Room well equipped.

Miinukset: Cleaning not good. Shower area (lower part of door) obviously not cleaned for some time. First non smoking room was full of smoke.

Miinukset: Location of room, next to employee area and laundry room.

Plussat: This motel has lots to offer, continental hot breakfast that was fantastic, lite supper during the week, heated pool and hot tub. Nothing bad to say about this place have stayed here before and will continue to stay there when I go to London.

Miinukset: I did not find anything I did not like about this place this motel is very impressive and hope it continues on the way its been going.

Plussat: Upgraded suites are nice

Miinukset: Hotel was under construction so abit of noise. Breakfast was just okay and nothing like the advertised photos.

Plussat: The room was fairly large and quiet. Kitchen pretty well equipped.

Miinukset: The pool and gym are both very small. I was in the gym with two other people and we were tripping over each other. The pool would fit a maximum of 10 people and the spa was closed the whole time for maintenance. Adequate but not great.