Great Northern Hotel, a Tribute Portfolio Hotel, London

I was so looking forward to staying at this hotel because of the location and its boutique style but I was so disappointed in my room and more so the price I was charged to stay in what I can only describe as a prison cell shoe box. I paid £494 for 1 night. This did not include breakfast, it had no Tea or coffee facilities in the room because that is how small the room was, yet it had an espresso machine hidden in a wardrobe area so that area could have been utilized for a small kettle and full tea/coffee facilities. Even the Premier Inn make room for such amenities. To get a hot drink you had to walk down a corridor from your room to a pantry. Early on a morning and before a shower means you have to get ready just to go and get a refreshing morning drink to suit your personal choice. The bathroom had no area for me to put my wash or make up bag, I had to put down the toilet seat to place these whilst I was using the mirror to get ready. The pillows were so soft that your sleeping with your head on the mattress and for this boutique price tag, you most certainly should have the option of a firm or soft pillow. You could not swing a cat in this room and was so difficult opening a large suitcase to get your belongings out every time , then close it up just to have some floor space. The room overlooked the roof of Kingscross and had no view whatsoever. Whilst the room was quiet and the reception staff were very nice and accommodating by allowing me early access to the room as it was ready before normal check in, overall I felt ripped off with such a huge price tag and I would never stay at this hotel again. When paying such a high price tag for 1 night you dont feel the need to question the hotel in anyway and trust that it would meet this price level however I took it upon myself to review further due to my disappointment to find that on other nights they sell these rooms online for as little as £199. I would never book here again !

I was so looking forward to staying at this hotel because of the location and its boutique style but I was so disappointed in my room and more so the price I was charged to stay in what I can only describe as a prison cell shoe box. I paid £494 for 1 night. This did not include breakfast, it had no Tea or coffee facilities in the room because that is how small the room was, yet it had an espresso machine hidden in a wardrobe area so that area could have been utilized for a small kettle and full tea/coffee facilities. Even the Premier Inn make room for such amenities. To get a hot drink you had to walk down a corridor from your room to a pantry. Early on a morning and before a shower means you have to get ready just to go and get a refreshing morning drink to suit your personal choice. The bathroom had no area for me to put my wash or make up bag, I had to put down the toilet seat to place these whilst I was using the mirror to get ready. The pillows were so soft that your sleeping with your head on the mattress and for this boutique price tag, you most certainly should have the option of a firm or soft pillow. You could not swing a cat in this room and was so difficult opening a large suitcase to get your belongings out every time , then close it up just to have some floor space. The room overlooked the roof of Kingscross and had no view whatsoever. Whilst the room was quite and the reception staff were very nice and accommodating by allowing me early access to the room as it was ready before normal check in, overall I felt ripped off with such a huge price tag and I would never stay at this hotel again. When paying such a high price tag for 1 night you dont feel the need to question the hotel in anyway and trust that it would meet this price level however I took it upon myself to review further due to my disappointment to find that on other nights they sell these rooms online for as little as £199. I would never book here again !