Elmwood Hotel

Clean, fast check in. Cheap.

The bed side lamp didn't work. It would flick on and off when attempting to switch it on. Heaters wouldn't work. I turned both knobs on the heater but it wouldn't warm up. Hallway heaters were not turned on. It was hard to find the place.

Good location, close to Tube station.Very efficient and pleasant ladies who ran the breakfast room.They kept things ticking over so there was no table wait and toast arrived hot and quickly.

Demand by front desk attendant for"payment in advance" on my first morning.I Had already been asked for this more politely by another front desk clerk the previous evening when I arrived about 6.30pm.I Had only Euro and promised to convert currency the next day.I Was annoyed to be stopped the following morning on my way out with "We always require payment in advance" by another less friendly clerk when clearly I could not have been to a bank during the night! Nothing on your web site or on my booking printout mentioned this policy of payment in advance.I Was aware of the 3.5% credit card surcharge so preferred to pay in cash to avoid this. If upfront payment for the entire stay at checkin is a requirement,please put this on the booking email.

Clean Good facilities (tv shower room) 24hour access Polite staff Excellent location

Size of room and shower room-small Noisy during the night Only one pillow Dining room too cramped for the number of customers Breakfast poor- only continental breakfast

Location, staff

Noisy bed, narrow stairs