The Grapevine Hotel

Nothing

Everything. The room was musty, dirty unkempt, drab curtains were frayed at the bottom, carpet was frayed, the door was not a good fit, shower had holes in the walls not finished off. Mattress was thing and springs sticking through. We slept on top of the bed in our clothes window held open with s stick if wood. Windows and net curtain filthy

Location good.

In very poor decoration. Didn’t have my booking ready. Was told my en suite room had its toilet down the hall. Bed very poor and mattress slanted. Lights didn’t work. Towels the size of a postage stamp. Shower flooded floor so had to wear shoes after.

Location

Shady, not clean, staff didn’t even show us to the room, really small bathroom, smelled bad, not clean.

The only positive is the location near Victoria station.

Bed bugs and mould everywhere. Will never stay there again but at least I have received a refund.

Mouldy the shower didn’t work properly and flooded there were stains on the sheets and pillow case.

The hotel was dirty..I didn’t have a toilet and had to share one which was never cleaned. In my room I had a wash hand basin and a shower which had black mould round the edges.and the wall panels hadn’t been clean..the bed headboard was a piece of hardboard..the wooden floor had a half inch gaps between them. But the worst of all was the bed bugs..I killed several of them, I was scared to sleep..I didn’t eat the breakfast because I thought if the room was that dirty I didn’t trust the breakfast area to be any better. If I could have got another room in another hotel I would have walked out...the worst hotel I have ever been in

Everything