Sansibar hotellia

Plussat: The position of Tembo house hotel in Stone Town is quite exceptional, as it's one of the few hotels, if not the only one, which permits you to access the beach of the old City and at the same time to be at the center of it's lively activity. The rooms and the building are beautiful, as the hotel occupies the site of a former embassy, and it's worth it to get lost among its stairs and corridors, to capture glimpses of the sea. Forodhani and Gizenga street can be reached in 5 minutes walking, and then you can rest with your feet in the nice swimming pool. Also, our stay was really improved by the help of Moh'd Hemed, at the reception. He is very receptive!

Plussat: Henkilökunta erittäin avuliaita ja ystävällisiä.

Plussat: Location and staff

Plussat: For ANYONE who wants to have a night or two in Stone Town at a comfortable, convenient location for a reasonable price, Tembo House is the right place. Mt family and I have been staying there for more than 17 years and I love the location, the staff and the history of the hotel.

Miinukset: Tembo House is not perfect so anyone who is expecting 5 star Hyatt type service and facilities may be disappointed. But Tembo House is well worth its price.

Plussat: Henkilökunta oli ystävällistä. Huoneet mukavat. Sijainti loistava.

Miinukset: Missään ei ollut mainittu ettei hotelli tarjoile olutta. Pienoinen pettymys kuumassa kohteessa.

Plussat: Aamiainen kohtalainen, hotellissa ei lainkaan alkoholitarjoilu

Miinukset: Lauantaina Kello 6.30 alkoi rakennustyöt ikkunan alla

Plussat: Viihtyisä hotelli loistavalla paikalla. Aamiainen oli hyvä, etenkin munakkaat. Uima-altaassa oli mukava käydä vilvoittelemassa kuumana päivänä. Huonesiivoojat hoitivat työnsä hyvin ja henkilökunta oli ystävällistä. Wifi huoneessa toimi ja ilmastointi oli tehokas.

Miinukset: Kuvat 3 hlön huoneista eivät oikein vastanneet todellisuutta ja niiden ovi avautui suoraan uima-altaalle. Tarjosivat meille automaattisesti pienempää huonetta paremmalla paikalla ja parvekenäkymällä. Oli ahtaampi, mutta ok. Hotellissa ei myydä alkoholia eli haave kylmästä oluesta terassilla istuen jäi haaveeksi. Bookingin sivuilta en löytänyt tästä mainintaa.

Plussat: Sijainti, huoneessa hyvä ilmastointi ja kohtuullinen Wi-Fi

Miinukset: 47 porrasta huoneeseen, ei hissiä, sänky oli niin korkea, että kiipeäminen oli naurettavan vaivalloista, aamiainen vaatimaton, vähän mieluisia vaihtoehtoja - onneksi oli hedelmiä, kylpyhuone epäkäytännöllinen

Plussat: Sijainti, uima-allas

Miinukset: Osa majoitustiloista on eri rakennuksessa, ei hissiä

Plussat: Very relaxing, great location, friendly staff

Miinukset: Beds a bit narrow!

Plussat: The shower was good

Miinukset: The WiFi connection was terrible, the restaurant was really busy and people trying to sell me things while I was eating. The air conditioning was broken.

Plussat: Breakfast

Miinukset: meals should have an option of being served in an airconditioned environment... it becomes to hot when relaxing for breakfast or dinner.

Plussat: Perfect location, and an easy walk to main sites in Stone Town. Mollel at reception was very helpful in booking two nice excursions for me on a very short notice. Yousif Kabir at reception is also very nice and kind. Rabia, Amina at reception and another lady that I cannot recall her name unfortunately. The hotel terrace overlooking the Indian ocean is very nice. I could spend hours just sitting there. Restaurants are very good with excellent quality and taste of food. Excellent service too. Housekeeping is excellent too and very kind and helpful. If I visit Stone Town again, very likely I will stay at the same hotel.

Miinukset: Nothing I can think of

Plussat: Massage

Miinukset: Incompetence in planning a birthday

Plussat: Beautiful period rooms with great views to the sea. Hotel from a bygone era that maintains its charm and quality without modernizing too much. Nice outdoor patio area and pool. Great location.

Miinukset: Lack of late check out beyond 10am although bag storage provided for the meantime. Breakfast was very limited and poor quality for the price of the stay and the elegant restaurant surroundings. Expensive for the services provided although a treat for a short stay.

Plussat: The Serena is the original 5 star hotel in Stone Town, sitting in a great central location with a beautiful sea view. The staff are what makes this hotel other than the olde world colonial feel. Everyone greets you with a smile and remembers which room your belong. Nothing is too much problem.

Miinukset: The beds are rock solid and from the look of the mattresses haven’t been updated in a long time.

Plussat: I loved the hotel but I do think that all the Serena and all the higher ranking hotels in Stonetown charge far too much money in general. It’s a beautiful hotel and the staff are wonderful but I’d say £900 or thereabouts for 3 nights is too much. Those are big city prices

Plussat: Excellent service. Spa services were terrific, especially Susan. Everyone went out of their way to make me feel comfortable and happy. Ali was a great resource and support.

Plussat: The beach is very nice, but ...

Miinukset: Our stay has only partly beeing pleseant. Though the location is nice and the people working at Melia are interested in doing their job well, the organisation is not. I give two examples: I tried two times to get a reservation for the jetty restaurant. Each time it was confirmed verbally (in fact one time I was standing beside the receptionist, who was calling the reservation desk, listening), but when I checked, our reservation was not in the system every time. So I had to make it a third time. The most severe and negative experience we had was on our arrival day last Tuesday, when at 3 o clock in the afternoon, the room wasn't ready. Just to make myself perfectly clear: I had to book this room already from Monday since it says in the hotels regulations a room would be only guaranteed before 2 o clock, when it has already been booked the day before. So I informed you by mail, that we would arrive on Tuesday at around noon. All they had to do is to prepare the room in due time, which they didn't. For nearly 1.100 U$ per night this performance simply isn't good enough.

Plussat: Several options to swim dine or have a drink - all beautifully presented & serviced well by friendly staff!

Plussat: The facilities and beach are great

Miinukset: The bar at the beach is not clean and lacks hygiene measures

Plussat: We loved the property and the Level. Only four restaurants but they were all great.

Miinukset: We were beyond happy. The cave tour was a bit of a letdown but it was a 20 minute walk so no great loss.

Plussat: Rarely do I go out of my way to give a review but MELIA exceeded my expectations. The staff was warm and friendly right from the beginning of our stay. We arrived way earlier than check in time and they still gave us a room. It was also my husbands birthday and they had the room decorated in rose petals and arranged for cake at dinner. The Greek head chef and Sous chef Aggrey asked what they could make for our 9 month old during every single meal time and went out of their way to have it for him. The care and hospitality at the hotel is incomparable. I could go on and on but here is a simple breakdown Food- 10/10 (high end buffet style at breakfast and dinner. Definitely getting your moneys worth) a la carte options at lunch were lovely as well Aesthetic- 10/10 grounds were beautiful and being out on the jetty felt like a dream Cleanliness- 9/10 minus 1 point for all the insects on the balcony but this may be our of their control Overall lovely experience and I will definitely be back!

Plussat: The cookies of course, one of my favorite thing about DoubleTree by Hilton worldwide . keep it going please

Miinukset: Services was slow at the main restaurant and food wasn't that good.

Miinukset: Room is very nice, the staff is very kind and the food is excellent

Plussat: Food in the restaurant is marvelous. Masterpieces! Kudos to the chef

Miinukset: Smell in the room. And not clean enough

Plussat: Nothing

Miinukset: They gave me the room which is not in my booking.

Plussat: Location was excellent, once you found the place. Rooftop breakfast bar was a lovely place to eat, and the food was okay too.

Miinukset: The fact they pretty much doubled their prices during the Sauti music festival. Made the stay poor from a value for money perspective.

Plussat: Big clean comfortable beds, spacious room, great wifi, fridge in the room, excellent tv reception with lots of channels

Miinukset: We didn't have hot water the first day. They fixed it the second, but the water pressure wasn't very good- I don't have thick hair and it took awhile to rinse the shampoo out... It's set back a ways from road so you need help with your bags an the food in the restaurant is limited and prices are high. Better breakfast at the Serena

Plussat: Breakfast option was good, the dining area was nicely apportioned with a view. The room was nice and spacious, however the bathroom was odd as they had a tub but no shower and no sliding doors to prevent the water from splashing all over the bathroom.

Miinukset: The neighborhood wasn't the best! I visited just after Christmas and it was quite annoying to hear the same set of carols repeated all day long, every day for 3 days. I love Christmas carols but this was quite annoying and not inviting.

Plussat: My stay at Golden Tulip was amazing. Nothing went wrong, nice, caring and welcoming staff, nice meals, clean rooms, enough water in the rooms, Depending on your purpose of stay, for us, it was one of the most perfect places of stay-Honeymoon.

Plussat: Sijainti on hyvä ja lyhyt matka taksilla Stonetowniin. Huoneemme oli tilava ja viihtyisä.

Miinukset: Taksikuski puhui huonoa hotellista, koska ranta on korallinen ja kivinen. Hotelli respan työntekijää ei ole koulutettu vastaamaan tähän hyvin. Rantaan pääsee nopeasti, joten tämä ei ole oleellinen ongelma.

Plussat: We took our mother to Zanzibar for her 76th birthday and stayed at Golden Tulip Zanzibar Resorts for one of the nights while in Zanzibar. The rooms, the view, the lobby and everything was nice and clean. Breakfast was also excellent. We informed the manager (I dont remember the name) that we were there for our mother's birthday, the manager was very supportive and they brought a cake, candles and the team came and sang a Happy Birthday to her (for FREE)...this was very nice of the staff. I 100% recommend this place for anyone!.

Miinukset: I did did not see anything that needs improvement

Plussat: Henkilökunta oli aivan ihanaa ja erittäin palvelualtista ja hotelli muutenkin upea! Tehokkaat ilmastoinnit. Hyvät suihkut ja lämmintä vettä. Ruoka oli hyvää. Kaikki toimi hienosti!

Miinukset: Runsaasti liikennöity tie kulkee aivan ikkunan alla. Meteli on kova, läpi yön.

Plussat: Everything from hotel to staff

Miinukset: Nothing.

Plussat: Its Clean

Plussat: Comfortable room with excellent housekeeping.

Miinukset: Not enough drinkable water in room.

Plussat: To be honest I like everything starting from the food, the sea view, swimming pool and the spa was just unforgettable!The activities are really great, if you want to do a great surprise to someone and have fun you find your place here

Plussat: Scenery.

Miinukset: Everything is very expensive and quality is mediocre For example, maximum dollar prices are charged for everything, then 5% is still added for credit card payments. Food was mediocre, mass produced, low cost options. Avoid the rainy season at all costs.

Plussat: Dominic did an excellent end to end solution ensuring every aspect of my stay here in Karafuu Beach Resort were serviced over and beyond my high expectations. He has given me and my family a memory full of bliss and the best holiday in Tanzania Zanzibar. The beach is exquisite and Bonita is such a lovely lady keeping the villa in tip top shape ensuring a safe and neat environment for my little ones.

Miinukset: 24 hrs Room Service is imperative. ATM on the facility or Cash withdrawal system through POS.

Plussat: Swimming pool, beach, suite

Miinukset: Food options, some staff not friendly

Plussat: Beautiful beach. 3 pools to choose from. Nice swahili dinner 2x per week. Good entertainment in the evenings. Clean rooms. Friendly staff willing to listen to concerns.

Miinukset: Poor internet. Mosquitoes.

Plussat: rd hotel and the staff is courteous and service above the expected We arrived at the hotel warmly welcomed by Romana who explained to us all the facilities of the hotel very patiently   The lovely hotel manager- Stefano who greeted us lovingly and even upgraded us to a villa with pool. Highly recommend the hotel - it's a vacation in paradise!

Plussat: I liked everything from the stuff to the food it is an amazing place to visit

Miinukset: nothing i liked everything about that place so welcoming and enough space on the property.

Plussat: Beautiful garden and beach.

Miinukset: They wanted to charge us $35 instead od $20 for dinner. We had to explain to personel EVERYDAY that on booking it is $20 so we won't pay $35. It was very painful and time consuming, because not everyone from the staff spoke English. Check twice your bill at the checkout, I almost paid extra $100.

Plussat: Very nice beach but be ready to slalom between excursions sellers all the time...

Miinukset: Very big hotel who know how to make money: WiFi is only free in the lobby, lunch is 30$ per person, excursions are expensive, receptions ask for 75$ to go to the airport, then the woman receptionist offers “her special price at 60$”...you walk 10m in front of the door and the waiting taxi offers as a first price 30$... All inclusive hotel for groups but not for couple, nothing romantic. We recommend to eat, drink or stay at places nearby, forget the name but direction rock restaurant.

Plussat: I stayed at Karafuu Beach Resort and Spa for three nights and now I am kicking myself for not booking a longer stay. The grounds are lovely and the location breathtaking. I enjoyed daily walks on the beach. The beach was relaxing with no crowds, a few local shops and eateries and a smattering of local boats. I liked the fact I could see some local life. I did not book excursions, but one could easily do so with locals on the beach (at a better rate than the hotel offers). The room was spacious. The breakfast buffet was extensive, with many vegetarian options. Although a bit more "touristy" than I typically like, I really enjoyed my stay and I would definitely recommend the hotel.

Miinukset: The internet was very slow and I was only able to access WiFI in the lobby area. The seafood night had very few vegetarian options. I was really looking forward to the Masai dinner night (typically Mondays and Fridays). However, the hotel changed the Friday dinner to Thursday night and I was completely unaware of this change. I was really disappointed to have missed the Masai dinner as I made dinner reservations offsite for Thursday and did not learn of the switch until Friday evening.

Plussat: The location

Miinukset: The pic of the restaurant the rock isn’t the right pic for the property. Doesn’t worth the money they ask for regarding what they give. And sheets was dirty.

Plussat: The location of zanzi Resort is truly magical, set in the jungle we saw monkeys, huge centipedes, bush babies, exotic birds. The room was simply gorgeous with African style art carved directly into the brick work and plenty of space. It was a huge bonus to us that we were able to order food and drinks to any location around the resort - there are telephones for this purpose - for no extra cost. We ate at the beach and had a private birthday dinner on the pier. This was a real highlight of our whole trip, with Masaai staff performing a song and dance for us. My partner really enjoyed diving from the pier into the sea during the day and I loved being able to use the stairs to get straight into the ocean. The beach was perfect, although we were only on it at high tide. Breakfast was phenomenal, definitely order the Swahili breakfast and Swahili cardamom pancakes! But the best part might have to be the staff. From the moment we arrived nothing was too much trouble and we were made to feel really at home with friendly conversation. The bar man (I think he is the food and drinks manager called? Kashimi?) was lovely and very informative about the cocktails. The star of the show was Nivot who was completely engaged and engaging. We had some great chats and he always showed a lot of tact and respect in navigating our questions and gauging when we needed space and when we wanted input. I really can't express how great Nivot was, give the man a raise!! All in all a really perfect end to our zanzibar adventure, we would highly recommend.

Miinukset: The food off the lunch menu was fine, but could have been better considering the price.

Plussat: Everything!

Plussat: The food was over the top 5 star amazing... The resort was beautiful... Gardens exceptional... Staff exceptional... Cleaning personnel wonderful... Highly recommended... We would go back for sure.

Miinukset: Swimming off the pier was beautiful but you must be open to swimming with the fish and a few crabs on the stairs... The public pool was a nice size but the water was stagnant... 2 loungers on the pier are in the shade... 2 in partial shade and 2 in sun... The pier has the breeze so you want to be there... It felt like 48 degrees when we were there so hanging out anywhere but the pier was not an option... other than the air conditioned room! We had a garden bungalow and didn't have our own private pool which would have been amazing!

Plussat: Great food and very good staff

Miinukset: Pool could’ve been nicer and the beach was a bit rocky

Plussat: To whom privacy is concerned this hotel is the best specially villa 7 Food was delicious and free of charge if you ordered room service Amazing surprise from the stuff and the Maasai performing for us on our anniversary dinner.

Miinukset: rocky beach need more beach activities

Plussat: It’s look like paradise. Everything- place, food, nature and people.

Miinukset: Ocean was dirty sometimes.

Plussat: Zanzi Resort is the most remarkable place I have visited during my stay in Zanzibar. It is located in a remote area of the island (but not far from the airport) and it offers all the privacy and seclusion from civilisation that one could ever hope for. The facilities are exquisite and the ambience of the place is absolutely unique. It's a gem!

Plussat: Excellent property, with a very good location, inside the forest and between local population, peaceful and friendly, and next to a military camp. The monkeys in the garden are an important attraction. Unfortunately, we missed the opportunity to spend time with the bouche babies. The beach is not the main attraction of this hotel

Miinukset: Monkeys, garde, personnel

Plussat: Very friendly and helpful staff. Cozy room and good quality of food.

Plussat: I like every thing

Miinukset: Every thing was fine

Plussat: Hotel is well located in a good area of Stone Town, right next to the hustle and bustle. The staff were friendly and helped us arrange our excursion to Prison Island.

Miinukset: No complaints.

Plussat: Location,Hotel rooms and the staff very good

Miinukset: Nothing

Plussat: Very good and accurate hotel for its price. Perfect location with the ocean and port view from the hotel roof. The room cleanliness positively surprised: very clean bedsheets and no small dust at all. For this special thanks. At night is not noisy to sleep. A/c was working well in the room. Breakfast on the roof was also amazing. We had breakfast 2 days: both were various dishes. The staff is attentive and polite.

Miinukset: From the things to improve is elevator that doesn’t work from time to time. Room bathroom need some renovation including Jacuzzi in deluxe rooms. Towels are not very new. Also the seats in the lobby area are not very comfortable and little bit noisy. Bed was comfortable to sleep that is plus. But minus that it was very noisy with any movement. In general the hotel is one of the best in stone town and left positive memories especially cleanliness and tasty breakfast.

Miinukset: Elevator was wrong, so was beeping always

Miinukset: Lift not functioning Telephone not functioning Ac sound disturbing alot

Plussat: Everything

Miinukset: All was well but water in the morning went off and had to wait for 15 min.

Plussat: Nice little oasis before heading to Chumbe Island the next day

Miinukset: Room was a little misty and no outside chairs. Great bathroom.

Plussat: Located at the historical place, beautiful garden with a vast variety of plants. Delicious breakfast, caring stuff. Amazing rooms, easy access to the private beach

Miinukset: Wouldn't do mani-pedi there again. Overpriced and really bad quality. Nail polish came off next day((

Plussat: The support of the staff

Miinukset: Connectivity was poor. Internet and GSM quality was poor. The only issue.

Plussat: Manager is very accommodant and staff so NICE... GO THERE

Plussat: Excellent breakfast buffet, to be enjoyed with a great view on the Indian Ocean. The same place is a bar and restaurant during the day. The food is nice and the staff very friendly.

Plussat: First the staff was amazing and so was the location. I liked being close to stone town and the airport but still having a secluded beach.

Miinukset: The bathrooms could use an update but rest of the room was great

Plussat: The staff is amazing and very accommodating, especially Nuru, Pascal, and Isaa. I would highly recommend staying here!

Plussat: The beach and staff were fantastic. It was an awesome spot to watch the sun set. The prices for the food and drinks were a little higher than expected but still reasonable. Dinning facilities were very well laid out.

Miinukset: The tiles that were used in my bathroom made it look a little dated. Need a floor mat to avoid dragging sand back into the room or maybe house slippers that could be used inside for the same reason

Plussat: The breakfast was excellent. The room was beautiful with ocean view balcony. Central location of the place made us visit all areas of the island

Plussat: Size and pool

Miinukset: A fair build compared to impoverished locality

Plussat: We would recommend this hotel, its located directly in stone town, everything in the old city is reachable by foot within 15 minutes. Try a pizza at the night market @ Mr chocolate! The rooms are big and very comfortable. The personal is nice, maybe a bit "too much" in selling tours. Anyway - we booked a city walking tour and the prison island transport and enjoyed both of them! The breakfast is also very delicious and has a variety of things to choose.

Plussat: Erinomainen sijainti Stone Townissa. Kohtalainen aamiainen ja melko hyvä internet. Mielenkiintoinen ja kodikas sisustus.

Miinukset: Kapeiden kujakatujen vuoksi taksi ei pääse ihan perille saakka.

Plussat: Very warm welcome with smooth check-in. We were placed on a high floor as requested. Room was very comfortable with fully functional mosquito net put out every night. The decor of the hotel and its room is its biggest asset alongside the location which can't be beaten. Superb evening views, major landmarks and restaurants all within a few minutes walk. Staff were exeptionally friendly and always happy to help. Roof top offers superb views and we were lucky enough to spot some Dolphins just off shore on our first visit up there

Miinukset: Bathroom a little dated but met our needs. Pool slightly mirky but recent rains probably to blame. Tables for breakfast are few, therefore you can find yourself competing, especially with guests that continue to just browse their phones once their breakfast is finsihed , but the hotel can't be blamed for that

Plussat: Great location, free parking, very interesting historical building and not expensive.

Miinukset: Nothing much to dislike about Dhow Palace. For a western visitor, not being licenced to sell alcohol is always a little inconvenient and the coffee at breakfast was awful given that Tanzania grows fine Kilimanjaro coffee beans.

Plussat: LOCATION IS IN THE MIDDLE OF STONE TOWN - VERY CENTRAL TO REACH EVERYTHING

Miinukset: BEDS COULD BE A BIT HARDER

Plussat: Perfect location two streets back from the sea. It’s a 16 century building furnished in traditional style largely with old furniture. Beds v comfortable and ceiling fans effective.

Miinukset: Nithing

Plussat: Excellent staff at this hotel which gave a taste of old Zanzibar. We loved the furniture, both in our room and in the public areas of the hotel. The breakfast was fine.

Miinukset: Very little

Plussat: This is a very unique and beautiful hotel...They take care of a lot of little details. I believe it was a little pricey - but it was also during the holiday season. Some nickel and diing- too much for taxis and so forth - ut a kind and attentive staff.

Plussat: Beautiful building that's been modernised. Great location, close to everything. Staff were helpful and generally much more efficient than most hotels we visited in Zanzibar.

Miinukset: Very noisy at night - not the hotel's fault, it's just the (great) location means there are people around until late at night, who can be easily heard in the 'apartment'. Didn't bother me, but it may bother some. Disorganised with breakfast. Suspect it's was just a "one-off" mistake, but it took very long and a lot of other people who came after us got their food long before us.

Plussat: Amazing staff and manager Catia. 5 stars

Miinukset: Nothing

Plussat: Really great location. Stone throws from stone town (lol) and then the beach restaurants, so really good for exploring and walking. Rooftop restaurant has some great views over the city and the pool was lovely with a lush garden like vibe. They even let us check in a little early and use the pool after check out. lovely people. REALLY comfortable bed and very spacious rooms. They had these cute chairs and I just need them in my life.

Miinukset: Breakfast was a little disappointing. Was hoping the juice would be more fresh.

Plussat: Pleasant, spacious and comfortable bedroom for a couple. Great Rooftop to enjoy an early breakfast or meal.

Plussat: The apartment had 2 bedrooms with beautiful old wooden beds, the location of the apartment made you feel that you were in the middle of the life of the old city in a good way, everything was kept very clean and tidy, big water bottles were served daily, the swimming pool was just perfect and peaceful, breakfast was nice, you could pick from different warm food options and it was served on the rooftop restaurant with excellent views, I had forgotten a bag in the apartment but I got it back after a week, when we travelled by the hotel again.

Miinukset: The guys at the hotel desk could have smiled a little and the other one of them was very slow in motions, also he had not reserved us the trip we had ordered but the headmistress of the hotel was very helpful and solved the case.

Plussat: The location was perfect and so the breakfast. The facilities are very beautiful and the corridors and view from the rooftop are very beautiful. The staff was very helpful.

Plussat: Perfect location near beach and center. Great staff and the management keeps an eye on everything so every little thing is perfect and taken care. Nice and helpful staff, clean room nicely furnished with a very good taste. Authentic but modern, extraordinary roof top terrace where a wonderful breakfast is served and you can eat well lunch and dinner. This is like an oasis in the city with a great pool to refresh! On the rooftop terrace there is even a bed, we played a lot there and had a real wonderful time! Our daughter had birthday and they even prepared a cake for her :)

Miinukset: It was just perfect, other hotels could learn from them!

Plussat: Nice small pool and pool area. Very nice roof top restaurant. Friendly reception. Good location.

Miinukset: Breakfast was fine but nothing speciel. Restaurant staff forgot some of our breakfast. Room was noisy and had a view straight into the next building and therefore a very dark room. Bathroom was in a poor shape - the door couldn't close entirely and couldn't lock. The bed a bit hard.

Plussat: Great unique hotel in the old style within Stonetown. During troubled times with the globe on high alert, we were upgraded to ensure guests were comfortable during a stressful time. Very much appreciated, very caring staff.

Plussat: Great location - lovely view from the restaurant terrace. Has a boutique hotel feel, nice and cozy. Was my partner's birthday and anniversary and the hotel staff were very lovely with us making the stay even more special. Thank you

Miinukset: I think everything was more or less ok. The pool did not have a lot of space around and at some point we couldn't find chairs available - it was pretty busy as its a very tiny space. But it wasn't a deal breaker

Plussat: We had little problem with our payment but manager help us. Great place with friendly people

Plussat: Everything was perfect. The staff is amazing! Thank You so much for having us.

Plussat: Everything about this hotel was amazing and exceeded any expectations we had. The villa was beautiful and looked out onto the beach where we had our own private sun loungers also. The pool isn't too big but lovely. The food was delicious, including breakfast. The manager was approachable, friendly and efficient and she even arranged for us to have pur room until we flew later that evening. Overall, an amazing stay and I will definitely be back!

Miinukset: There were many sellers on the beach who hassled you and it took quite some time for them to realise we did not want them there. This is beyond the hotels control and you would get it everywhere, but it would be good if the hotel security could manage this and stop them coming to the edges of the hotel.

Plussat: It was a beautiful quaint resort with carefully decorated rooms. Food was delicious and staff were so helpful and accommodating!

Miinukset: There was no air conditioning. No kids pool so it was difficult to fully relax or read by the pool as children constantly splashing and shouting. Would recommend more so for families and not couples or groups of friends.

Plussat: Everything else! The staff are incredible, super friendly, lovely and sweet, and go above and beyond to accommodate every need you may have.

Miinukset: Some of the meals weren't great, and the bed was very squeaky and not very sturdy.

Plussat: Indigo resort is a perfect place to enjoy confort and relaxing but also discovering Zanzibar with local fisherman’s life on the beach and possibility to visit schools nearby. In every details management of resort wants you to feel happy and personal is always smiling. Restaurant is best part with changing menu everyday.

Plussat: Best food we had in Zanzibar, great staff, beautiful decoration, very relax vibe

Plussat: Food was quite good at breakfast and dinner but very average at the bar. The setting was beautiful. Staff was helpful but not very enthusiastic. Bed was comfortable.

Miinukset: Bathroom was tiny in the deluxe room. Hair dryer was very inadequate. Ambiance was non-existent. For the $$$ we paid, I found the experience underwhelming. Charging for water all the time was a bit of a cheap move considering we paid for half board. Would not go back again and would not recommend it to anyone.

Plussat: - Staff is very professional and friendly - hotel complex with beautiful garden, palms, beach and the whole Ambiente - Food is very delicious - Specials like free cocktail or canapés - Beautiful gift at the end of our stay - support for keeping our luggage for 4 days during the safari - personally welcome and support by hotelmanager

Miinukset: - cocktails and wine are not delicious, doesn’t match with 5* stars hotel and doesn’t match to the fabulous food. Food is 5* class, but not the beverages especially cocktails are just water - In the room we had not normal things like shampoo, conditioner and body lotion, just shampoo and this was not the good one, usually in 5* stars hotels you cans find anything ( that’s way I didn’t buy these things by myself and had to buy this in shop for 28$ bodylotion , this is not acceptable at all, such expensive prices just for Nivea body lotion) in general the shop offers prices to feel like a silly tourist, cheap china quality flip flops for 30$ etc - Excepted more for honeymoon as Just Prosecco for free, in other hotels at Sansibar (which we’re not so expensive) we did get flowers, lovely personally written message, and also upgrade for free. I didn’t excepted this at all, but If i compare with others this was definitely different and we paid much more here. - gym is too small and too old, also doesn’t match to the rest of the hotel. This will be okay for 3 stars but not for 5.

Plussat: The resort itself is truly excellent. It is well thought out and perfect for relaxation.

Miinukset: The location of the resort is not great being on the east of Zanzibar island. This means no sunsets visible from the resort and far from the local attractions of Zanzibar. The vegetarian options for dinner need some work.

Plussat: The staff is extremely friendly and goes the extra mile. When I felt unwell they even delivered dinner to my room. I loved the food there. The snorkeling day with Ali was nice.

Miinukset: There were too many mosquitos in my room as well as in my bed even though the hotel staff told me that they sprayed my room and it was supposed to be mosquito-free. Further, the bedroom sink was not clean. I was there during low tides. The beach is not very nice for people that want to swim during that time.

Plussat: The staff here are amazingly friendly and extremely helpful Rooms are a great size Food is excellent

Miinukset: If I had to give one negative it would be that it is slightly secluded in the location.

Plussat: From the second I arrived I was treated like a king. The property and location is stunning and the staff are truly wonderful. I can’t wait to return.

Miinukset: Nothing.

Plussat: Liked the proximity to the ocean and the landscaping and the staff

Miinukset: Bathrooms are very small. Do not like being charged for water. Get nicked and dimed

Plussat: The room was perfect and the hotel is in an excellent location. Roof top restaurant served reasonably priced food and drink that was really lovely.

Miinukset: The staff didn’t go out of their way to help, no information was given on the hotel amenities or location. I asked for money to be broken and they just said they couldn’t help, I then realized there was a money exchange bureau directly opposite the hotel.The room wasn’t ready by 14:00.

Plussat: Very central located hotel, easy to reach all interesting and touristy spots around Stone Town. Pool area was nice too, but could get crowded at peak times.

Miinukset: Some more sunbeds would be good, but place is pretty limited on the rooftop. Food quality could also be a bit better, especially for the "european" dishes.

Plussat: The all hospitality of the staff, and the food is very delicious. Congrats to the chef.

Plussat: The rooftop pool is very nice. Nice to dip into the poom after wandering the streets of Stone Town. The location of the hotel is perfect right in the middle of Stone Town.

Miinukset: The food during dinner in the restaurant was average. We mainly had Indian dishes and they were far too salty.

Plussat: Location was excellent 5 minute walk from beach , bars and restaurants, food was good, swimming pool and facilities were good, bedroom was very comfortable bar and open air lounge were very good.

Miinukset: Staff service was very poor, Breakfast served from 7 to 10 AM, but table cleared and not reset after 8.30 leaving nowhere to have breakfast. Waitresses seemed to be oblivious of your presence (even though they were being supervised by a manager) when it came to getting cutlery, plates for cleared tables and coffee etc. Room safe was locked on arrival it took 24 hours, after several request to reception, to get it opened. Overall we felt the staff could have done with some better training

Plussat: The Activities around there Like Snorkeling

Miinukset: The weather

Plussat: Spacious rooms, very clean. Comfortable bed, soft pillows

Miinukset: Phone in 204 does not work....when you call or you are called you hear but they can't hear you!

Plussat: Simple but friendly, good quality option in stone town.

Miinukset: Kayak's price was ~$30 less than booking at the hotel. The person at reception couldn't match the rate even though I was standing at the reception desk while booking.

Plussat: Very nice and helpful staff, comfortable rooms and very nice food in the restaurant.

Miinukset: Was expecting a bit better service at the restaurant, but everyone was super sweet so not the biggest deal

Plussat: Staff, cleanliness, location, bar, room.

Miinukset: Having to ask for napkins or cutlery constantly.

Plussat: The place was amazing, Great views from the rooftop whilst having coffee or food, Staff were suberb very helpful, The Hotel itself was fantastic, so much character with the different rooms , Photos everywhere and all the antiques and objects. Very central, Would definatley stay again

Miinukset: There was nothing to dislike

Plussat: Perfect location, beautifully decorated rooms, nice view from the rooftop.

Miinukset: Nothing!

Plussat: What a lovely boutique hotel!

Plussat: Excellent location. Staff were very friendly and obliging. Room was beautiful (Princess Salme). Good breakfast ... not just fruit and eggs!

Miinukset: The mattress was very firm, bordering on hard.

Plussat: Very helpful staff. Prime location in Stone Town. Very good breakfast.

Miinukset: I had dinner once and the meal was very disappointing.

Plussat: Booked this room from my iPhone at the airport in Dar Es Salaam... what an incredible surprise...prob one of the top ten accommodations I’ve stayed at in my life and I travel a lot. Palatial. Restaurant and bar on the roof with great views...location center of the Zanzibar action.

Miinukset: Nothing I didn’t enjoy

Plussat: Very friendly, helpful and authentic staff, especially supporting when one of us was ill. The views from the terrace are amazing. The hotel itself in a very good location within walking distance everything you want to see. Would happily stay there again. Ahsante sana!

Plussat: Friendliness and location

Miinukset: Lift has not been working for 4 years!

Plussat: Location, people and professionalism

Miinukset: Need a refresh, too old. Also it was a bit overpriced, but I guess it is zanzibar...

Plussat: Amazing and very polite staff, nice terrace with oceanview and a cool breeze, perfect location (5min to the ferry, beach and old fort), beautiful old zanzibari style hotel

Plussat: Guy at the reception was super helpful with trips to Prison Island, etc Good value for money

Plussat: Check-in process smooth and painless, staff polite and great location in Stone town.

Miinukset: The stairs leading to the upper floors very dark and dingy and did not look clean. The room was spacious however the floor was dusty . In the middle of the night the entire island was hit with heavy rains and that's when our nightmare started. The wind knocked-open our windows and rain water penetrated inside and soaked up everything on the floor. Needless to say that all sleep was gone by this time and in the morning we found the staff busy moping up the water throughout the hotel. When I made a complaint at the reception I felt dismissed as the response was "many rooms had the same experience last night", as if I was making a big deal out of nothing. Never again!.

Plussat: Location was great and the staff were very friendly

Miinukset: Very poor WiFi in the rooms