Thistle Kensington Gardens

Breakfast and stuff

The room. The AC and lights didn’t work, however the stuff assigned us another room

Very clean

Small rooms, very small elevators

The location is great, being close to Queensway and the park.

I have stayed at this property numerous times over the years, but there is a definite decline in the quality of the food in the restaurant. I asked the waiter if they had Spaghetti Bolognese ... which is a standard meal for me to check the quality of the hotel. He said yes, but instead returned with spaghetti in tomato sauce with meatballs. The taste was so similar to either a can of spaghetti and meatballs, or as if they bought Ragu or Dolmio sauce from Tescos. And the meatballs - let just say it must have been a microwave dinner. Hotel management - take note. My custom will go elsewhere ... because of the quality of the food in your restaurant. And PS - your lift's sometimes stink from smokers who smoke downstairs and then come back inside... not pleasant at all for a non-smoker. Sad, but true.