Lourdes hotellit lähellä Sanctuaires Notre-Dame de Lourdes

Plussat: We chose Hotel Perdue due to availability of rooms for large families. The duplex room was excellent with a second floor accessible via a staircase which the kids loved.

Miinukset: Breakfast was ok but nothing special.

Plussat: The location

Miinukset: The staff were unfriendly

Plussat: Clean and very easy. Close to the sanctuary

Plussat: Your Employee Ms Pauline was exceptional and is the epitome of customer service.

Plussat: Reasonable breakfast, superb location.

Miinukset: tea / Coffee making facility in the room would have been helpful.

Plussat: The location was good, the staff, especially Pauline were amazing.

Miinukset: Hotel room and plates at breakfast were very dirty. They tried, it's not like they didn't, but their standards are just low.

Plussat: Proximity to Lourdes sanctuary. The reception we got on the first day was excellent from Pauline and her colleagues. Pauline is an asset to the Hotel. The Reception was clean and welcoming. Lots of religious iconic items on display and sale at the reception.

Miinukset: The room on first appearance looked clean. The bathroom walls were clean sort off but in entering and attempting to use it, the supposedly white putty in between the white tiles have turned mouldish red. Could be better cleaned. The magnetic plastic trip protector on the base of the glass divider was not properly cleaned and was splitting off. On first entering the room, I didn’t check the beds to make sure as most reputable 4 stars hotel there was a mattress sheet protector between the mattress and the bedsheet, until we were about to sleep at 10:30pm. On checking there were No protecting sheets on the two of the three beds. This was a big disappointment. The best way to keep people safe and healthy is to practice good hygiene and safety measures. And to be trusted to do this by your customers. This is a hotel that obviously gets lots of guests and a high— yet very close timeline between turnovers. Called the Reception at 10:30 pm was offered a new room but we were too tired to pack up and move. The night front desk officer kindly came up to help. Checked the problem apologised profusely then went and found two mattress covers, no plastic lining. One was the right size the other too short. So we had to make do. Didn’t result in a comfortable night rest. We went for dinner at the restaurant big mistake. One dish of fish. sweet potato purée and onion rings was a disaster. It seemed the fish was cooked initially probably from frozen. And then warmed before serving so it was hard. Throw the piece at the wall and it will probably bounce back. Carrot soup was a disaster watery and vegetables over cooked and over warmed!!! Purported Hotel made chips tasted like frozen chips then cooked not really to perfection. Complained was not resolved satisfactorily but we were charged for the disastrous meal!! Wasn’t particularly comfortable nor impressed after all of these mishaps!

Plussat: See above.

Miinukset: The host is great. The room was perfectly fine for one person, even 2. I only needed to sleep. My one complaint os the shower. It is SUPER small! Im pretty sure the water didnt stay in the shower when I used it. Though its uncomfortable, I feel worse for the host. Breakfast was offered and was sufficient. Usual french/basque breakfast- a croissant or baguette, butter and jam. With orange juice and coffee. If you are looming for a good place to sleep and leave your things and get some breakfast, this is a great choice. I was literally in Lourdes for a hot minute, so this Ho^tel served me well.

Plussat: The people who run the hotel!:) Plus the location!:)

Plussat: Location.. & the staff

Miinukset: N/A

Plussat: Location and friendly host

Miinukset: Nothing really

Plussat: The hotel is close to the train station and the Sanctuary of Our Lady of Lourdes.

Plussat: Nice location of the hotel Clean property. Walking distance from the Sanctuary (about a km) Friendly professional staff at the hotel. Good fast Internet access

Miinukset: I always provide the following feedback in this section to assist other travelers in their decision; not to necessarily criticize. - Reception is not 24 hours - Consider your parking requirements as you would have to park away. No availability here. - Breakfast not included in rates. So you have to pay about 6EUR per head the previous day. It includes juice/coffee/tea and croissants only. So consider accordingly as per your requirements. We chose to dine out the following days. - Room has no fans and air-conditioning. Would need to keep window open only for air circulation. Some travelers may have problem with this - so please consider when you book - Common areas/corridors dark (lights activated by motion detector and a bit dim).

Plussat: Good

Plussat: The hotel is very closed to the Grotte, so I think it was a good choice!

Miinukset: no air con in the room. In high summer this might be a problem for some people

Plussat: Excellent location staff very friendly

Miinukset: Need a kettle on the room

Plussat: The staff were very helpful and friendly. We asked for extra bedding and it was sent up immediately

Miinukset: The food was fairly basic but still value for money

Plussat: Good heating and lots of hot water, welcome reception, great breakfast

Plussat: Nice, cozy and very clean. Great appreciation for the manager Sheriff, he was very helpful, kind with a great sense of humor! We will definitely come back there!

Plussat: Very strange we booked Hotel Beau - on arrival had a notice on door with a number to contact, after speaking with receptionist we were told now staying across river at Hotel Mediteranee - odd - location was fine for our needs (apparently an upgrade)

Miinukset: Triple room with 3 beds jammed into it when we requested 2 singles - no space to put my suitcase- room smelled really bad of cigarette smoke in one corner - beds were super hard

Plussat: The hotel was great in all its aspects. It’s staff were exceptional especially Carolina. We missed our breakfast because of the busy Lourdes baths and she happily made us a beautiful breakfast basket to make up for the breakfast we missed. Lovely and would definitely come back to it one day.

Plussat: The hotel is near to the sanctuary, from the room was a view of the mountains. The staff was helpfull.

Plussat: Reception service

Miinukset: Kettle should be provided and the room could be a little more warmer. The reception girl was very helpful and with great hospitality skills. Overall comfortable stay.

Plussat: 1.Staff 2. Location 3.Cleanliness 4. Equipment

Miinukset: Breakfast was not satisfactory.

Plussat: Staff are very nice and accommodating, the receptionist was extraordinary showing us where the best restaurant to try. The hotel is very near the Lourdes Sanctuary which is a plus bonus!

Miinukset: Excellent Location, very close to the Lourdes Sanctuary

Plussat: Friendly staff especially the lady named Caroline, very courteous and helpful. Also other front office staff friendly and courteous

Miinukset: NO restaurant and food available but that's no big deal, many food joints around

Miinukset: There was a mixup on the dates for my reservation. The hotel manager did absolutely nothing to help me or work with me. They took my money and basically told me that's too bad. Life is too short to deal with people like that

Plussat: The bathrooms were spacious The staff specially the lady at reception at night excellent customer service

Miinukset: The colour of the floor carpets in the room And dim lighting

Plussat: Good value. Location was fine and everything was at walking distance. Parking on premises a big plus.

Miinukset: Very small lift. Smaller than expected room. Toilet was having clogging issues.

Plussat: The hotel owner is an excellent cook

Miinukset: The beds were too soft

Plussat: Really good stay, the beds were confy, everything was very clean, great water pressure in the bathroom, free parking, and really close to the sanctuary. Friendly staff. We took a small dog and everything went great! Recommend.

Plussat: On the doorstep of The Pyrenees :-). Our second stay, the staff are VERY friendly/helpful, we were allowed, once again to park our Motorcycles in the on sight garage, places to eat or drink are all within walking distance.

Miinukset: As much as I hate to throw any criticism in the direction of this MOST excellent establishment, Tea And coffee making equipment would have increased my score from 9.9 to a BIG 10.

Plussat: The staff were friendly and accommodating. The room was clean and comfortable.

Miinukset: It was a little far away from the train station.

Plussat: If you are looking to enjoy the "French" experience and not the Holly Wood version, then you would enjoy the simple and graciousness of this family run hotel. It is located walking distance from the attractions, yet has a peace and calmness that I love. The family was very kind and caring. I will keep my stay in my heart and wish them well.

Miinukset: There was not ONE thing that I did not like .... It was the most enjoyable stay for me. I am very grateful. The room, the food, the location and the parking - PERFECT!

Plussat: A very nice room with lovely beds and a balcony. Nice bathroom and a big wardrobe on the room. Very friendly staff at the cosy hotel.

Miinukset: The town, too many tourists. There was a noisy work beside the hotel, they’re working on making a crossfit centre.

Plussat: Location the centre was good

Miinukset: Needed fans in the rooms as it was very hot

Plussat: Quiet out of the way French family hotel. Very kind family running the hotel.

Miinukset: Nothing

Plussat: Loved the staff , very helpful despite us being late checking in . Rooms basic but comfortable. Location great . Right by the river and a few hundred meters from sanctuary.

Plussat: Löytyi hyvä keliakiavaihtoehto aamiaiselle lisähintaan. Henkilökunta avusti, jos eteen tuli ongelmia pyörätuolilla liikumisessa, ja vaihtoehtoja löytyi tarvittaviin järjestelyihin.

Plussat: Location was very good. Walking distance to the Sanctuary and quiet.

Miinukset: Pillows were very uncomfortable. After a full day outside doing touristy stuff, one would look forward to a good night sleep and providing good pillows would have been great!

Plussat: Aamiainen oli hyvä, tosin olisi voinut olla vielä vähän monipuolisempi.

Miinukset: Kattoterassi oli vain "tupakkahuone"

Plussat: location was good.

Miinukset: breakfast could have been better.

Plussat: The hotel is right by the river. I got a free upgrade to a suite on the top floor, which has a window overlooking the river. The parking is right across the street and free from 6pm-9am.

Miinukset: The room look old and could use some remodeling.

Plussat: Accessibility to public transport and excellent parking opposite the hotel. Cleanliness and impressive reception and dining room. Plenty of space in waiting area. Excellent breakfast with lots of variety.

Miinukset: We arrived late @ night and was shocked to be told I didnt have any booking by lady receptionist. Luckily, my confirmation was on my phone. Also, no coffee/tea making facilities in room.