Lourdes hotellit lähellä Basilika Pius X

Plussat: We chose Hotel Perdue due to availability of rooms for large families. The duplex room was excellent with a second floor accessible via a staircase which the kids loved.

Miinukset: Breakfast was ok but nothing special.

Plussat: The location

Miinukset: The staff were unfriendly

Plussat: Clean and very easy. Close to the sanctuary

Plussat: Your Employee Ms Pauline was exceptional and is the epitome of customer service.

Plussat: Reasonable breakfast, superb location.

Miinukset: tea / Coffee making facility in the room would have been helpful.

Plussat: The location was good, the staff, especially Pauline were amazing.

Miinukset: Hotel room and plates at breakfast were very dirty. They tried, it's not like they didn't, but their standards are just low.

Plussat: Proximity to Lourdes sanctuary. The reception we got on the first day was excellent from Pauline and her colleagues. Pauline is an asset to the Hotel. The Reception was clean and welcoming. Lots of religious iconic items on display and sale at the reception.

Miinukset: The room on first appearance looked clean. The bathroom walls were clean sort off but in entering and attempting to use it, the supposedly white putty in between the white tiles have turned mouldish red. Could be better cleaned. The magnetic plastic trip protector on the base of the glass divider was not properly cleaned and was splitting off. On first entering the room, I didn’t check the beds to make sure as most reputable 4 stars hotel there was a mattress sheet protector between the mattress and the bedsheet, until we were about to sleep at 10:30pm. On checking there were No protecting sheets on the two of the three beds. This was a big disappointment. The best way to keep people safe and healthy is to practice good hygiene and safety measures. And to be trusted to do this by your customers. This is a hotel that obviously gets lots of guests and a high— yet very close timeline between turnovers. Called the Reception at 10:30 pm was offered a new room but we were too tired to pack up and move. The night front desk officer kindly came up to help. Checked the problem apologised profusely then went and found two mattress covers, no plastic lining. One was the right size the other too short. So we had to make do. Didn’t result in a comfortable night rest. We went for dinner at the restaurant big mistake. One dish of fish. sweet potato purée and onion rings was a disaster. It seemed the fish was cooked initially probably from frozen. And then warmed before serving so it was hard. Throw the piece at the wall and it will probably bounce back. Carrot soup was a disaster watery and vegetables over cooked and over warmed!!! Purported Hotel made chips tasted like frozen chips then cooked not really to perfection. Complained was not resolved satisfactorily but we were charged for the disastrous meal!! Wasn’t particularly comfortable nor impressed after all of these mishaps!

Plussat: See above.

Miinukset: The host is great. The room was perfectly fine for one person, even 2. I only needed to sleep. My one complaint os the shower. It is SUPER small! Im pretty sure the water didnt stay in the shower when I used it. Though its uncomfortable, I feel worse for the host. Breakfast was offered and was sufficient. Usual french/basque breakfast- a croissant or baguette, butter and jam. With orange juice and coffee. If you are looming for a good place to sleep and leave your things and get some breakfast, this is a great choice. I was literally in Lourdes for a hot minute, so this Ho^tel served me well.

Plussat: The people who run the hotel!:) Plus the location!:)

Plussat: Location.. & the staff

Miinukset: N/A

Plussat: Location and friendly host

Miinukset: Nothing really

Plussat: The hotel is close to the train station and the Sanctuary of Our Lady of Lourdes.

Plussat: Nice location of the hotel Clean property. Walking distance from the Sanctuary (about a km) Friendly professional staff at the hotel. Good fast Internet access

Miinukset: I always provide the following feedback in this section to assist other travelers in their decision; not to necessarily criticize. - Reception is not 24 hours - Consider your parking requirements as you would have to park away. No availability here. - Breakfast not included in rates. So you have to pay about 6EUR per head the previous day. It includes juice/coffee/tea and croissants only. So consider accordingly as per your requirements. We chose to dine out the following days. - Room has no fans and air-conditioning. Would need to keep window open only for air circulation. Some travelers may have problem with this - so please consider when you book - Common areas/corridors dark (lights activated by motion detector and a bit dim).

Plussat: Good

Plussat: The hotel is very closed to the Grotte, so I think it was a good choice!

Miinukset: It was like a pigeon hole-hardly any room to move. it just about served as a roof over the head. the breakfast provided was not cooked.

Plussat: The gentleman host was charming and very kind and it was an excellent location to the holy sites of Lourdes and excellent value for money.

Plussat: I cannot say enough about La Fontaine. Very impressed. Recommend it highly. The hotel was spotless. Staff were friendly and helpful. M. Cantin could not do enough for me. He booked a tour and sorted out problems with it. He had suggestions on sites to go, maps, directions... just incredible. Upon seeing his rates for demi-pension, I switched to eating there for two days. I could not eat at a restaurant for that price. The food was wonderful. At breakfast I got a one litre carafe of chocolate, and super-size croissants. Lunch and supper were three courses and far more than I could ever eat. If there is availability here you do not need to look further for a great hotel

Miinukset: Not really. The beds might have been a little lumpy, but what do you expect for that price? I expected alot less than what I got!!!!

Plussat: It was clean ,comfortable and near to Grotto, and railway station, Staff very friendly and efficient.

Miinukset: no

Plussat: Nice Owners and helpful. Pleasant staff, also. I found a gem. When I come back to Lourdes, I'll stay here.

Plussat: Mr. Canton was very helpful.

Plussat: Very pleasant staff and helpfulness. Will be stay9ng again next year.

Plussat: assistance of M.Canton-the owner.

Miinukset: breakfast is too little

Plussat: The way the hotel received us was fantastic will recomend and will for sure stay again when i plan my next visit

Miinukset: stayed only couple of hours , so didnot notice much

Plussat: Well positioned in the town for the station, town itself and for religious services at grotto.

Miinukset: no air con in the room. In high summer this might be a problem for some people

Plussat: Excellent location staff very friendly

Miinukset: Need a kettle on the room

Plussat: The staff were very helpful and friendly. We asked for extra bedding and it was sent up immediately

Miinukset: The food was fairly basic but still value for money

Plussat: Good heating and lots of hot water, welcome reception, great breakfast

Plussat: Nice, cozy and very clean. Great appreciation for the manager Sheriff, he was very helpful, kind with a great sense of humor! We will definitely come back there!

Plussat: Very strange we booked Hotel Beau - on arrival had a notice on door with a number to contact, after speaking with receptionist we were told now staying across river at Hotel Mediteranee - odd - location was fine for our needs (apparently an upgrade)

Miinukset: Triple room with 3 beds jammed into it when we requested 2 singles - no space to put my suitcase- room smelled really bad of cigarette smoke in one corner - beds were super hard

Plussat: The hotel was great in all its aspects. It’s staff were exceptional especially Carolina. We missed our breakfast because of the busy Lourdes baths and she happily made us a beautiful breakfast basket to make up for the breakfast we missed. Lovely and would definitely come back to it one day.

Plussat: The hotel is near to the sanctuary, from the room was a view of the mountains. The staff was helpfull.

Plussat: The hotel was very convenient for the Lourdes Grotto and the town.

Miinukset: The attitude of the hotel dining room staff - as an individual couple rather than members of a pilgrimage group, we felt very sidelined and unwelcome. The information on the website regarding the availability of balconies and on site car parking was misleading - very few rooms had balconies and the parking was remote from the hotel. The level of soundproofing in the corridors was extremely poor - not enhanced by being woken up at 8.15 a.m.every day by chambermaid.

Plussat: Room was reasonably clean and spacious. Bed was a bit hard. Breakfast was a bit poor but satisfying. Staff were friendly and helpful and spoke English. Would consider this hotel again.

Plussat: enjoyable

Miinukset: no

Plussat: Loved the staff , very helpful despite us being late checking in . Rooms basic but comfortable. Location great . Right by the river and a few hundred meters from sanctuary.

Plussat: Löytyi hyvä keliakiavaihtoehto aamiaiselle lisähintaan. Henkilökunta avusti, jos eteen tuli ongelmia pyörätuolilla liikumisessa, ja vaihtoehtoja löytyi tarvittaviin järjestelyihin.

Plussat: Location was very good. Walking distance to the Sanctuary and quiet.

Miinukset: Pillows were very uncomfortable. After a full day outside doing touristy stuff, one would look forward to a good night sleep and providing good pillows would have been great!

Plussat: Aamiainen oli hyvä, tosin olisi voinut olla vielä vähän monipuolisempi.

Miinukset: Kattoterassi oli vain "tupakkahuone"

Plussat: location was good.

Miinukset: breakfast could have been better.

Plussat: The hotel is right by the river. I got a free upgrade to a suite on the top floor, which has a window overlooking the river. The parking is right across the street and free from 6pm-9am.

Miinukset: The room look old and could use some remodeling.

Plussat: Accessibility to public transport and excellent parking opposite the hotel. Cleanliness and impressive reception and dining room. Plenty of space in waiting area. Excellent breakfast with lots of variety.

Miinukset: We arrived late @ night and was shocked to be told I didnt have any booking by lady receptionist. Luckily, my confirmation was on my phone. Also, no coffee/tea making facilities in room.

Plussat: The hotel staff were exceptional

Plussat: The staff are very friendly and very experience as well. breakfast was very good.

Miinukset: no comment

Plussat: The hospitality of the front desk staff was excellent, very friendly and helpful.

Miinukset: Everything about the hotel was good; I have no complaints.

Plussat: Staff were very courteous and helpful!

Miinukset: Bathroom was not cleaned as well.

Plussat: the staff were excellent

Miinukset: Pushing a wheelchair & because of the location ie. Lourdes attention could be given to immediate wheelchair access into the hotel entrances ! and maybe if they have influence the general access infrastructure of the town !

Plussat: The most prominent feature is the friendliness of the staff and the facilities provided by the hotel are very professional and excellent.

Miinukset: There were no amenities like tea, coffee and fridge in the room.

Plussat: Location was good, staff were helpful, Hotel was very clean & comfortable

Plussat: I was first introduced to this hotel by Mancunia and since then have stayed in this hotel several times in the past years. I have always felt welcomed by the staff both at the reception desk and also in the restaurant and have found that their service is very good.. The food is very good value for money. I was also very happy to see that the bathroom had been refurbished and the rooms were very comfortable.

Plussat: excellent hotel. staff very courteous and helpful, hotel room spacious and comfortable and within walking distance of the sanctuary. Breakfast included in price .

Plussat: Hotel Paradis was an eminently practical hotel. Rooms and toilets were spacious, and i particularly liked the fact that the toilet and the shower were separated. Showers are positioned such that they do not make a mess, and the towels and beds were very clean. Airconditioning was definitely a plus even though Lourdes was cold when I was there.

Miinukset: The design of the room looks like the hostel I stayed in in Australia - very dull and drab. Though for 60 euros, I can't really complain. :)

Plussat: Very close to the grotto, you can go early and go home late with no worry. If you need to go to the city, just take a walk for 15 minutes.

Miinukset: The facility in the room.

Plussat: Location is very good, very close to sanctuary. Staffs are excellent.

Plussat: Location is very good, room is super small. The breakfast is very limited choices.

Plussat: Very friendly, helpful and polite staff. Mme Vinuales - the owner - being involved and visible in the hotel very regularly!! A very kind and down-to-earth Lady. Panorama has become our home whenever we travel to Lourdes!

Miinukset: Restaurant Staff during off-season rather stretched out leading to stressful behavior at times! Not pleasant for guests.:

Plussat: Proximity to church.

Miinukset: It would been nice to have free coffee, water or cookie bar in the front lobby.

Plussat: Quietness

Miinukset: Room was cold Restaurant didn't have much choices of food and received wrong food - served ribs when ordered for steak for instance. Not many non alcoholic beverages were available at the hotel

Plussat: The location was perfect. So close to the grotto. very safe to walk alone in the dark too. Staff were very pleasant and helpful. Because of the strikes, our flight was cancelled and they helped read all our emails from the airlines as was in French. Also helped with booking and rebooking taxis to airport.

Miinukset: The beds were hard and not very comfortable.

Plussat: Perfect location Good staffs

Miinukset: None

Plussat: The location is very good to visit the sanctuary. City centre is some 10-15 min (nice) walk. All the personnel were communicated with was very helpful, we appreciate it very much. The room was not large but quite comfortable. Special thanks for allowing us to stay until 14.00 at the day of check-out. Because of strike in France there were nor trains neither buses going out of Lourdes, and the ladies at the reception helped us book a taxi to the nearest city of Tarbes, from which we could finally reach Toulouse.

Miinukset: Nothing really to mention. Perhaps, the carpet could be more clean.

Plussat: Breakfast standard, the waitress a little bit overload. But overall ok

Miinukset: Waitress overload, have to wait a little bit before we can order our dinner

Plussat: Good location

Miinukset: No parking, room cleaning service too early- 8 am.

Plussat: Nothing, place needs a refurbisment.

Miinukset: Internet pictures lie,as we were lone travellers I beleieve that is why we ended up in the annex and not the main hotel. It was a fight each morning to get breakfast as we were not part of a group and they didn't want to know us.The doors to the breakfast room were slammed closed just before 9 am finish time to stop us going in for breakfast. Never will stay in a vinuales hotel again. Value for money,see what you get in a Hi Express hotel for less.

Plussat: Staff is very helping and kind. I reached the hotel at 23.45hrs and they were very considerate.

Plussat: the close distance from the sanctuary

Miinukset: the hotel has too many noices... and too many people from contingents that make me feel that they were the owner of the hotel... people was not friendly

Plussat: Near the sanctuary, very clean

Miinukset: A bit of a walk from the Gare especially if you have luggage

Miinukset: They could offer free breakfast

Plussat: Nothing fancy but a great location, friendly staff and clean room with comfortable bedroom and nice bathroom.

Plussat: Location

Miinukset: Room too hot, no kettle

Plussat: It's location and modern outlook.

Miinukset: A bit noisy as people were loud in corridors

Plussat: The hotel was very convenient to the activities that we wanted to do and the facilities were certainly adequate for our needs.

Plussat: Staff were quite helpful and readily attended to our queries and need. Location is reasonable close to the Sanctuary. Room was clean and reasonably sized.

Miinukset: The shower has no curtain or door to keep the water in during shower. WiFi did not work in the room, but execellent in the lobby. Communication has some room for improvement, as kitchen staff got mixed up for the last day of our stay, and had not prepared our dinner setting until we showed up. We eventually got the dinner, but the quality and quantity were different from the other nights. The biggest problem for us is the smoking area the hotel sets for the smokers on the foyer just outside one of the hotel entrances, around the corner from the hotel resturant. We are non-smokers and don't like second-handed smoke, but yet we breathed the smoke just about every day during breakfast and dinner, even though we got our seating changed.

Miinukset: The night staff could not speak english. Wifi was out of order. This hotel is for group and not recommeded.

Plussat: Staff are courteous and tried to meet what we requested,

Miinukset: No shower curtains n time wasted having to mop bath floor with loo rolls, hot water on n off, heating in room requested nightly basis, breakfast- bread rolls not all tht fresh,overiped fruits placed there for 5days. limited in choice, warm water for tea making n staff nt around to make sure enough hot water. for everyone. Placed name seating yet someone ate at our table n not supervised by staff till we notified them..A bit disappointing for mature visitors though some staff are quite friendly and helpful.

Plussat: Location. not pretentious.

Miinukset: Nothing in particular.

Plussat: The hotel staff were very cordial. Especially one staff member named Joanna, went out of her way to help us out. She answered all our questions and was more than eager to help us out. Joanna is truly a blessing to Hotel Angelic. The breakfast was also very sumptous and had a good variety of items.

Miinukset: None

Plussat: Staff very supportive, friendly and polite.Rooms were very clean, Could do whith a fan on hot summer days.

Miinukset: old tv which does not work!

Plussat: A warm welome and very pleasant and obliging staff.

Miinukset: I would have liked to have a kettle and a few sachets of tea and coffee in the room.

Plussat: I'll recommend this place to others.

Miinukset: More croissants and bread would be nice.

Plussat: Very close to the basilica. Appreciate all the responses to all of my queries.

Plussat: After read the reviews I was not looking forward to the hotel but no one should judge a book by it cover when I return back to Lourdes I would definitely book back at this hotel The staff were very very helpful and alway had a smile

Miinukset: Just one wee thing. A kettle in the room would be nice. But everything else was great

Plussat: 3 minute from sanctuary :) Nice stuff.

Plussat: The proximity to the sanctuary was fantastic! I don’t think it could be beat.

Plussat: It was convenient to the Grotto. I liked the area and the personnel are very friendly

Miinukset: Lobby was small