TownePlace Suites by Marriott Lubbock

Location

Bugs were in the room we stayed but we were able to move rooms. New staff member made billing mistake and charged me again after checking me in . That was also corrected after calling twice.

Dirty halls and elevators. Nicer outside than inside.

Our two-bedroom suite was clean and well equipped. The staff was friendly and responsive.

"It is under renovation," in this case, means that it's all torn up and very dirty. Chaotic. No logic or attention to detail. Gross cigarette butts and debris at the front door. Again, the staff and the room were nice.