Hotel Palazzo Alexander

The balcony.

We greatly enjoyed our four night stay in Palazzo Alexander in Lucca. We found the hospitable staff to be genuinely kind & helpful, notably Cesare who was particularly attentive to our needs. The hotel has an excellent location within the city walls - all attractions are easily reached on foot and strolling along the ramparts is part of the pleasure. The train station is about a 15 minute walk. A day trip to Pisa by train is quick (25 minutes), inexpensive, and well worth the effort. We found the hotel to be clean & well maintained. It is attractively furnished in period decor suggestive of renaissance style. Our room was quite spacious as was the bathroom which featured a large tiled shower. There was ample hot water plus fluffy large towels kept warm and dry on a heated rack. Despite the January chill, the temperature in our room was always comfortable. We slept well on mattresses which were firm & supportive. We were pleased with the quality and array of choices offered for breakfast. The coffee was exceptionally good. We would highly recommend this hotel for a very pleasant and comfortable stay in lovely Lucca.

I would only suggest that the hotel consider upgrading the hair dryers to be consistent with the high standards of the other amenities offered.

Very nice hotel, pleasant plaçe to stay in Lucca.

Very hospitable family. Very helpful and has time to talk to guests.