Ludhiana hotellia

Plussat: The hotel and the rooms were simply marvelous. Truly indicative of the 5-star rating. Thank you!

Miinukset: I noticed that the prices fluctuate a lot day by day (which I understand is usual). I would have loved to stay at this hotel longer for the same price I paid for the first 3 nights. I asked the front desk if this was possible and I called Hyatt global explaining my situation (as I have another 13 nights to spend in Ludhiana, India) however it did not work out for me, unfortunately. Consequently, I checked out and relocated to a different 5-star hotel in the area for a cheaper price. Other than that, my 3 nights here at Hyatt Regency Ludhiana were fantastic! Really glad to be a part of the World of Hyatt program as an Explorist.

Plussat: Very nice hotel, food was awesome. The staff is friendly and comforting. Don't think you can have a better hotel to stay in Ludhiana...

Plussat: The food was amazing, loved the breakfast buffet in particular. The staff was very cordial and helpful, especially Ms. Aman Bansal who was very prompt and courteous while dealing with us.

Miinukset: The traffic jam in Ludhiana when we reached there.

Plussat: Staff, food, rooms

Miinukset: Ac in the rooms, hot water not appropriate, need more food options

Plussat: The front desk staff was very helpful. Specially mention for ms. Aman who made our stay very comfortable.

Plussat: Overalll good experience

Miinukset: Food prices.....

Plussat: Not professional!

Plussat: Excellent in room dining and breakfast

Miinukset: Rooms need renovation !

Plussat: Staff were very competent and able to respond to every challenge that I posed to them. From translation over the phone, to booking train tickets, calling taxis, cell network problems, etc they did it. The food and service (at the restaurants in the hotel) were amazing. The room and bathroom were spacious and the bed comfortable. There were convenient outlets for plugging in laptops, etc.

Miinukset: My shower water was barely warm enough on the first night and got colder each night after that. However, I was so busy I actually never remembered to ask the hotel staff about it. Maybe they could have fixed it. There was also a wedding party that went until 11pm one night that was super loud but somehow I didn't let it bother me that much.

Plussat: The rooms were comfortable and the staff friendly. All of our extra requests were met with a smile.

Plussat: Service

Miinukset: Nothing

Plussat: Comfortable and spacious for our family. The staff were very accommodating of our needs and requests.

Miinukset: Hair conditioner as well as shampoo and hairdryer in room.

Plussat: The staff are very friendly and helpful. The breakfast spread was really delicious and shopping is walking distance

Miinukset: Hope the rooms could be better.

Miinukset: Staff are perverted, 13 year old daughter went swimming and they just stared at her making her very uncomfortable

Miinukset: Should provide drop off services

Plussat: Zilch...

Miinukset: Rude and intruding behavior of the security staff and front office staff in not allowing personal food items (having reached late in the evening there is no way one can eat heavy lunch) which was carefully chosen giving due consideration to our age group...between 59 n 61 years... No 5 star hotel stops guests from having food of their choice but this resort pokes its nasty nose in gussts personal choice of food keeping their economic viability of running their restaurants uppermost n least interested the guests sentiments and personal habits in what they consume at a particular time in a day.

Plussat: Service

Miinukset: Service

Plussat: Property is good

Miinukset: Continous drill sound in room. I informed reception. No action. I checked out on same day paying money and didnt get any assurance.. lost my money.

Plussat: Good room. Nice restaurants

Miinukset: Too much of matter of fact service, a bit officious at times. Food a bit over elaborate.

Plussat: I like Indian Resturant and Akash Staff member was wonderful..

Plussat: Lady at spa kavita so professional Gurpreet elevator operator always smiles Simarnjeet sever at restaurant so good and serve So professionally

Miinukset: Hotel Is not central heated Need to arrange 2 heaters to survive At bar there is no TV to watch sports Party hall near bar is so noisy door between bar And party hall always open

Plussat: Staff were friendly

Miinukset: Charged me extra for a fold away bed ive stayed in raddisons everwere in uk they never cgarge! Also room toilet was dirty/smelling/ 8am very very loud music shaking our room i called reception to ask for this to be swiched off as im sleeping it just got loader!!!! After 5 calls and 40 mins later it was swiched off!!! Room was dated and very dusty mirrors in room has handmarks all over them . Charged me 12000 rupees for the two nights i think was unfair to charge me 2000 extra for a folding bed! All wall sockets in the room are loose and have screws missing! Door in room for balcony had broken handle so could not open door to go out on balcony

Plussat: Kind And courteous staff

Miinukset: All was good

Plussat: Room size, staff behavior, maintenance.

Miinukset: Food (in room dining)

Plussat: Location, staff grooming ,prompt service

Miinukset: Breakfast spread can be better

Plussat: everything

Miinukset: none

Plussat: Great staff!

Miinukset: N/A

Plussat: Location is good.

Miinukset: Restaurent service was not good at all. No attention towards guest..

Plussat: I booked this hotel with very low expectations but it was the most convenient location for me, but I didn’t leave it with low experience my stay was amazing, staff was very nice and helpful, breakfast spread was very good and the food was tasty, cleanliness was up to mark, bed was comfortable, bathroom shower needs a bit maintenance though

Miinukset: Their food, their hospitality, value for money and of course I had a comfortable stay

Plussat: Breakfast spread was good, Food was tasty,

Miinukset: Bed was bit hard, location is very crowded as its near to railway station.

Plussat: Rooms very nice, very good food and bar, fabulous hospitality!!

Miinukset: Aircon in the room not adequate! Gets hot!!

Plussat: Best stay in Ludhiana. I would surely recommend this to all.

Plussat: Location - ₹20 from LDH station Turn the shower on for instant hot water Vaaast spread for Breakfast Buffet Lovely warm Punjabi hospitality Massive sized rooms

Miinukset: Damp feeling interiors Central switching inside the room is a problem Faucet suitable for lefties

Plussat: Positive attitude of the staff

Plussat: Staff courteous and helpful

Plussat: Need facility and food varity in comming day.

Miinukset: So so

Plussat: Breakfast & Dinner is OK, better than expected.

Miinukset: Poor Infra, no towels at the time of check in. Could arrange them for an hour.

Plussat: Great location, clean, great food, and awesome staff! Everyone is so nice and service is excellent. Will stay here again!

Plussat: Room was nice and big

Miinukset: Aircon was not effevtive

Plussat: Wifi not worked and IT staff got it working second day Washroom flooded leaking sink and drain Very limted choice of food on menu for dinner n lunch

Miinukset: Little help from staff...poor attitude...try to get them book taxi after check out and was told no facilities they have...to arrange self...

Plussat: Rooms were spacious

Miinukset: Restaurant food, gymnasium

Plussat: Very helpful and friendly staff. Breakfast was very delicious. Lots of variety.

Miinukset: Nothing

Plussat: Staff food awesome facilities are too worst pool not clean sauna not ready on time . Room exterior is older in worst condition worst Now

Miinukset: Enterior are too old & food too expensive & if we dnt want hotel food then we are free for take food outside ..

Plussat: Service is good

Miinukset: Room is not good according to budget

Plussat: Improve customer relationship, so that they would think of coming back, clean beddings to improve customers comfort...!!

Miinukset: It was good to stay at hotel surya...centrally located nearer to bus stand and railway station and ideal location for business travellers, clean rooms, though narrow bathrooms still providing hot and cold water, breakfast at time, nice staff, more than expectations for such a price...!!

Plussat: Excellent staff.specilly Mr.jaspal.thanx. Everyone.

Miinukset: Nothing

Plussat: fully recommendable.

Plussat: Great location ,really pleasant and clean rooms,but the thing that makes this such a good palace to stay are the staff.All the staff are incredibly helpful are generous with their time and advise .quite impressive.

Miinukset: no

Plussat: Good support,nice food. room service is very good. People come to ask your comfort and requirement. It's good when some one know or try to know what you want very good experience i recomment all to stay at this hotel.

Miinukset: Nothing

Plussat: Nice clean room, had a comfortable stay. Wonderful breakfast-range was good and quite tasty as well. Staff was really helpful and quick to act on things asked also have parking facility. nice location too.

Plussat: Nothing.

Miinukset: When I asked the front desk staff about the parking space and security of my car, he asked me to park the car at home and then come for check in. I never expect a response like this from the hotel staff. Food was pathetic even the breakfast was not properly cooked.

Plussat: It was a pleasant stay here. With amazing support of the staff of hotel.Rooms are beautiful and clean. All facilities are available in the hotel .Service is quite good.Staff is helpful and friendly. Food at the hotel is tasty. Looking forward to stay there again.

Plussat: Very lovely and cozy place especially loved the location. well maintained and very clean very good and co-operative staff, well mannered people, good service. food was also very good.

Plussat: beautiful hotel,rooms are okay,though small,they have tried to provide all essentials.food is tasty,they have a parking area as well....

Plussat: Short and nice stay at the hotel . Staff was polite and courteous and was quite impressed by the service . Location wise also it suited me. Thanks for the services , hopefully i will again visit the hotel soon...........

Plussat: There was only one single blanket and it was too cold. On request, got another one but it was like a bed sheet. They should do arrangement according to weather.

Plussat: A BOG ZERO.

Miinukset: The rooms were pathetic.. just deregister such properties from your valued website, this only harms your reputation

Plussat: Staff was attentive and responsive from check-in through check-out.

Miinukset: While I was there during winter season, the AC was not functioning (possibly just turned off to reduce electric usage) and as a result - the Room was extremely cold and uncomfortable. In addition, while the room was overall clean, the sheets, pillow covers etc. were pretty soiled looking and definitely made for a cringe worthy night for someone who expected decent level of cleanliness.

Plussat: Rooms cleanliness and friendly staff.

Miinukset: Travel arrangements was not made by hotel .

Plussat: Nothing

Miinukset: First time in my life I seen the resort people cheating with customer who are coming resort after प्री booking month before in summer time in goa. We reach at reception for checkin and they said we dont have AC room

Miinukset: The staff were not helpful The room was dirty I booked for 2 nights and left after 1 night They charged for 2 nights and when I left the response from staff was poor

Plussat: For the price It is foolish to expect more!

Plussat: The location was good with food options nearby and only a short ride to the interesting war museum.

Miinukset: Unable to connect to the hotel’s wifi and shower wasn’t working which put a dampener on my stay. Staff wasn’t overly friendly.