Ludhiana hotellia

Miinukset: The rooms and bathrooms were not clean. Also there was some renovation or construction work going on at the site which made a lot of noise and created nuissance in the room

Plussat: very good

Miinukset: The management was excellent The waiter too was good Staff was polite and respectful and good behavior Very much cleanliness Nothing I liked everything

Plussat: Staff was courteous and helpful

Miinukset: Rooms were dodgy looking, dark setting, furniture and fittings very old and worn out. Lobby and other areas dirty and worn out. Cracks on walls etc Bedsheets dirty and mattress worn out. Definitely not 5 star quality and presentation.

Plussat: I hate

Miinukset: I hate

Plussat: Very good room size and quality . Staff is well trained and polite Breakfast buffet was a feast , chef and manager were interacting with guests not only for food but to check on their stay - excellent involvement . It was a pleasure to stay at the hotel .

Miinukset: Every thing was fine . No problem faced .

Plussat: Easy access to mall, good location , availability of vehicles.

Miinukset: Wash room without normal tap & containers

Plussat: Everything is perfect

Plussat: Friendly atmosphere

Miinukset: Nothing

Plussat: Rooms, breakfast, cleanliness

Miinukset: It was a bit outside the main city

Plussat: Good breakfast and bar staff

Miinukset: Terrible WIFI

Plussat: The staff is fabulous... The buffet at lunch was awesome . the rooms are big and clean.

Miinukset: there are no shops whatsoever at the hotel:-((((

Plussat: The staff were very accommodating..

Plussat: Like the service..cleanliness n the staff was prompt.

Miinukset: Food in coffee shop was not good ..not of hayatt standards..for is it was bad..room service food was good..also beds were very uncomfortable..

Plussat: Ambiance

Plussat: The Room and the bed were really good and the shower and bath were really comfortable. The restaurant staffs are all friendly and helping.

Miinukset: There was no bottled water at the gym. When I used the facility four times, I could have towels three times but I needed to bring it from my room for one time.

Plussat: Nice place , excellent BF with lot of choices

Miinukset: Nothing

Plussat: good

Miinukset: everthing was fine

Plussat: Staff was very helpful

Miinukset: Breakfast could be more versatile

Plussat: The hotel and the rooms were simply marvelous. Truly indicative of the 5-star rating. Thank you!

Miinukset: I noticed that the prices fluctuate a lot day by day (which I understand is usual). I would have loved to stay at this hotel longer for the same price I paid for the first 3 nights. I asked the front desk if this was possible and I called Hyatt global explaining my situation (as I have another 13 nights to spend in Ludhiana, India) however it did not work out for me, unfortunately. Consequently, I checked out and relocated to a different 5-star hotel in the area for a cheaper price. Other than that, my 3 nights here at Hyatt Regency Ludhiana were fantastic! Really glad to be a part of the World of Hyatt program as an Explorist.

Plussat: Nothing except the breakfast that was outstanding.

Miinukset: The room was not smelling good , there was sound all night couldn’t sleep well , towels were old and hard room was not cleaned properly. Not a Hyatt standard at all , dock was so dirty unbelievable

Plussat: cleanliness and staff

Miinukset: While booking I mentioned that I want meal for one person to be without onion, garlic and chilli. At the time of check-in the staff new this because he told me about this request and they will take care of this. Next day morning when we went for breakfast the staff there and chef were not aware of this request and hence there was nothing without onion and garlic. Next day morning they cooked accordingly. There was a communication gap between the two departments. Please fix this.

Plussat: Location and main gate gaurd say Namaste that feel good.

Miinukset: Power cut Problem.

Plussat: all

Miinukset: nothing

Plussat: More beautiful interior I want

Miinukset: Only little bit maintainace need about Interior

Plussat: The bathroom, its half as big as the room! Lovely property, lovely staff, good food, good bar, ample parking space. For gym-heads like myself there's a full fledged weight training facility along with the usual cardio equipments.

Plussat: Ambiance, food, comfort

Miinukset: Its at remote place and not in the heart of town. Also the wIFI system is too poor.

Miinukset: Bad smell of cigarette, whuch was very uncomfirtble.

Miinukset: food

Plussat: Most Every Thing Bar THE BATHROOMS ARE NOT FRIENDLY FOR THE AGED AND INFIRM. THEY MUST HAVE HAND RAILS FOR SUPPORT TO HELP PREVENT SLIPPING AND FALLING ...

Miinukset: SEE ABOVE

Plussat: Pleasant room as I was expecting

Plussat: Freindly staff, Good food quality.

Plussat: Location

Miinukset: Beds were not comfortable small sized beds

Plussat: Everything. Food, staff, location.

Plussat: I've stayed in Hyatt and Radisson in Ludhiana but A hotel is really good. In budget rate, they give you the same experience of a five star hotel. Very polite and courteous staff. Food is really good. Location is best in Ludhiana. Overall excellent hotel to stay.

Miinukset: Poor service.. staff totally unprofessional.. wrong name on bill.. overall bad experience first time i had

Plussat: the porters and the waiters were friendly. Rooms are spacious.

Miinukset: the wifi speed, the receptionist could be more polite and engaging.

Miinukset: Landline was not working i was not able to call the restaurent.

Plussat: RECEPTION STAFF IS GOOD AND COOPERATIVE

Miinukset: THE IN ROOM DINING SERVICE WORKS WITH SNAIL SPEED , ITS REALLY VERY SLOW. THE INTERCOM PHONE IS IN BAD SHAPE.

Plussat: Location very near to railway station

Plussat: break fast was good , idea of packed breakfast is innovative

Miinukset: wi fi could have been better

Plussat: Clean rooms, in-house restaurant was very convenient. Storage for luggage after checkout time. Complimentary bottled water was useful. Air-conditioning worked very well.

Miinukset: We took a cab from Chandigarh to Ludhiana, the driver had difficulty finding the Hotel. It is located in a busy area. Crowded to get to the hotel door. Had to drag the luggage from another parking lot to get inside the hotel. Noisy area. Electricity went out many times but it comes back in a few minutes. One time my wife was stuck in the elevator at nighttime and the electricity went out for maybe 1 min then the door opened and she took the stairs in dim emergency lighting to get to the lobby because the room card wasn't working. We paid for an extra bed for the third family member. Its not an actual bed, a mattress was provided that goes on the floor. The room became crowded. Spare toilet paper wasn't handy.

Plussat: Breakfast

Miinukset: Cleanliness

Plussat: It’s near to railway station.. downtown

Miinukset: Not so clean as other Sarovar hotels are.

Plussat: Rooms and overall cleanliness

Miinukset: Serving and breakfast lay and service

Plussat: I liked that most of the junior staff was well trained. The senior staff special mr. jaimal was very rude

Miinukset: I was overcharged by the hotel. I tried reaching booking.com and no one responded. It was a traumatic experience.

Plussat: It was a scam!! I occupied the room for less than 6 hours in the day only. Although breakfast was included in my rate, the check out person forced me to pay Rs 908 for the same without providing any folio for either the stay or the breakfast. I was rushing to Chandigarh to catch a flight and they used that urgency to scam me. They had taken a cash deposit and did not give any invoice or supporting folio, not even for the stay....

Miinukset: Its a scamming place. Did not provide my folio/ invoice then and did not email as well!!

Plussat: Clean room

Plussat: Overall a lovely hotel, with friendly staff

Miinukset: however few issues or room key not working and on the second day towel not replaced

Plussat: Breakfast had same foods all through. Got very boring Hotel has no kids facility, only one swimming pool and it was closed Housekeeping extremely poor; stained hand wash basin, dirty stinky stained room toilet, survived on air freshener all through our stay. Bad smell from the toilet Laundry extremely expensive Dirty window pales , requested the manager one Mr Ravi to have ours cleaned but it did not happen. Could not enjoy the outside view from the window because of this

Miinukset: Poor housekeeping.... Room 1617 toilet extremely dirty beneath the bowl... Very foul smell... complained severally with no action. Unfortunately had fully paid for my stay. This hotel is not worth the cost. I have stayed in much better cheaper hotels within the area.

Plussat: The location

Miinukset: Everything Staff Cleanest of the property and rooms

Plussat: JUST THE CONSTRUCTION PART

Miinukset: EVERYTHING

Plussat: Nothing

Miinukset: Everything

Plussat: Location

Miinukset: Nothing as such

Miinukset: Hotel needs to upgrade their interiors .

Plussat: Only entrance lobby

Miinukset: Rooms Bath room AC Cleanness

Plussat: Location - right in the centre of city

Miinukset: External building maintenance of building . The bar is in open area where during the day one cant sit at all

Miinukset: AC was not working well I tried calling the bar several times but the staff was unable to respond proper

Plussat: Very good service.. Staff behavior is very excellent.. And also hotel are very clean

Plussat: Absolutely nothing. It was a very bad experience

Miinukset: The rooms are very poorly maintained. Toilet seats were broken. AC was disgusting. They switch of the corridor Ac’s. I think they are in a cost saving mode. Very bad experience. Would never ever stay there.

Plussat: Nothing

Miinukset: The food is very bad The Ac does not cool The bed and bath linen is not fresh and used The portigo stinks The bed and bath linen stinks

Plussat: location,

Miinukset: mattress in the room, old fixtures in room and bathroom

Miinukset: Old property Poor maintenance Bath room bad

Plussat: Staff was good . Bar was excellent

Miinukset: Pool area

Plussat: Never visit this hotel. I tried this for second time but disappointed. Wifi is poor, reception staff disgusting, poor services, credit card machines work real slow, house keeping issues , no network of your phones . GYM is little okay. Overall bad experience ... will never recommend to anyone.

Miinukset: Almost everything.

Plussat: Room was good neat nd clean.. Staff was helpfull.

Miinukset: Dinner was pathetic.. Not even single dish was tasty.. I suggest them to change their chef.. And they have charged 500rs extra which was noy shown at the time of booking in the booking. Com..

Plussat: Very comfortable and value for money

Plussat: Very well trained and professional staff.

Plussat: Supplies of dental kit, shaving kit, etc not supplied at check in, Car should be minimum cleaned from outside

Miinukset: TV WAS SMALL POOR QUALITY

Plussat: Good

Miinukset: Nice

Plussat: Ambience

Miinukset: Nothing

Plussat: Staff is very courteous .. really good

Miinukset: But far off from city centre .. but that’s ok

Plussat: Good Breakfast

Plussat: The room service

Miinukset: The beds

Plussat: Rooms cleanliness and friendly staff.

Miinukset: Travel arrangements was not made by hotel .

Plussat: Nothing

Miinukset: First time in my life I seen the resort people cheating with customer who are coming resort after प्री booking month before in summer time in goa. We reach at reception for checkin and they said we dont have AC room

Miinukset: The staff were not helpful The room was dirty I booked for 2 nights and left after 1 night They charged for 2 nights and when I left the response from staff was poor

Plussat: For the price It is foolish to expect more!

Plussat: The location was good with food options nearby and only a short ride to the interesting war museum.

Miinukset: Unable to connect to the hotel’s wifi and shower wasn’t working which put a dampener on my stay. Staff wasn’t overly friendly.

Plussat: Very close to the railway station

Plussat: Great location ,really pleasant and clean rooms,but the thing that makes this such a good palace to stay are the staff.All the staff are incredibly helpful are generous with their time and advise .quite impressive.

Miinukset: no

Plussat: Good support,nice food. room service is very good. People come to ask your comfort and requirement. It's good when some one know or try to know what you want very good experience i recomment all to stay at this hotel.

Miinukset: Nothing

Plussat: Nice clean room, had a comfortable stay. Wonderful breakfast-range was good and quite tasty as well. Staff was really helpful and quick to act on things asked also have parking facility. nice location too.

Plussat: Quite..clean..nice..comfortable

Miinukset: Nothing in particular

Plussat: I had to pay double charge to change room due to , size was so small to accomodate with 2 kids

Miinukset: Hospitality????

Plussat: its a good hotel which is properly maintained. room was neat and clean. every staff was helpful and polite. the room was very big. the owner also upgraded my room for free. the rooms was airy not like other hotels which has no windows. the owner was also very down to earth. my experience of staying here is very good. i also recommend this hotel to others. Good hotel at low price.

Plussat: It was a pleasant stay here. With amazing support of the staff of hotel.Rooms are beautiful and clean. All facilities are available in the hotel .Service is quite good.Staff is helpful and friendly. Food at the hotel is tasty. Looking forward to stay there again.

Plussat: I love the service given by samrat hotel. Staff was very polite and helpful and also the owner. Room was very good and properly cleaned and managed. location was also good. It has parking facility too. My overall stay was great. i will prefer everyone to stay at this hotel if they ever visit ludhiana.

Plussat: Very lovely and cozy place especially loved the location. well maintained and very clean very good and co-operative staff, well mannered people, good service. food was also very good.

Plussat: Location is good close to the station

Miinukset: It can be little more clean and looking good

Plussat: Good

Miinukset: Location, ambience, smelly, poor condition

Plussat: Good

Miinukset: Service

Plussat: Overall good. Quite clean and spacious with hot water and necessary equipment. Food was also good.

Miinukset: The price policy was unclear as charges suppose to change from day to day. Personal was little bit attitude.

Plussat: Excellent staff.specilly Mr.jaspal.thanx. Everyone.

Miinukset: Nothing

Plussat: Rooms were well maintained and was having basic amenities. Location of property was easily accessible. Staff was polite. Overall, it was good budget stay.

Plussat: Bedding and bathroom not clean

Miinukset: Room lock

Miinukset: Second tea cup chargeable in complimentary Breakfast.

Plussat: Very close to Tower clock where you can see the pagoda buuilding

Miinukset: dogs haha

Plussat: beautiful hotel,rooms are okay,though small,they have tried to provide all essentials.food is tasty,they have a parking area as well....

Plussat: Short and nice stay at the hotel . Staff was polite and courteous and was quite impressed by the service . Location wise also it suited me. Thanks for the services , hopefully i will again visit the hotel soon...........

Plussat: There was only one single blanket and it was too cold. On request, got another one but it was like a bed sheet. They should do arrangement according to weather.

Plussat: A BOG ZERO.

Miinukset: The rooms were pathetic.. just deregister such properties from your valued website, this only harms your reputation

Plussat: Staff was attentive and responsive from check-in through check-out.

Miinukset: While I was there during winter season, the AC was not functioning (possibly just turned off to reduce electric usage) and as a result - the Room was extremely cold and uncomfortable. In addition, while the room was overall clean, the sheets, pillow covers etc. were pretty soiled looking and definitely made for a cringe worthy night for someone who expected decent level of cleanliness.

Plussat: Nice location , good hotel staffs i enjoy the stay .