Hotellit lähellä Ludhiana

Plussat: Staff were very competent and able to respond to every challenge that I posed to them. From translation over the phone, to booking train tickets, calling taxis, cell network problems, etc they did it. The food and service (at the restaurants in the hotel) were amazing. The room and bathroom were spacious and the bed comfortable. There were convenient outlets for plugging in laptops, etc.

Miinukset: My shower water was barely warm enough on the first night and got colder each night after that. However, I was so busy I actually never remembered to ask the hotel staff about it. Maybe they could have fixed it. There was also a wedding party that went until 11pm one night that was super loud but somehow I didn't let it bother me that much.

Plussat: The rooms were comfortable and the staff friendly. All of our extra requests were met with a smile.

Plussat: Service

Miinukset: Nothing

Plussat: Bathroom in our room

Miinukset: No gym no pool

Plussat: Location

Plussat: Environment and the surrounding is so. All and quiet

Miinukset: Hotel is very popular for local weddings and the music noise was awful till 2.00am

Miinukset: Staff are perverted, 13 year old daughter went swimming and they just stared at her making her very uncomfortable

Miinukset: Should provide drop off services

Plussat: Zilch...

Miinukset: Rude and intruding behavior of the security staff and front office staff in not allowing personal food items (having reached late in the evening there is no way one can eat heavy lunch) which was carefully chosen giving due consideration to our age group...between 59 n 61 years... No 5 star hotel stops guests from having food of their choice but this resort pokes its nasty nose in gussts personal choice of food keeping their economic viability of running their restaurants uppermost n least interested the guests sentiments and personal habits in what they consume at a particular time in a day.

Plussat: Customer service

Miinukset: Unclean and ripped blankets, stains in bedsheets.

Plussat: Mutton Biryani wasn’t bad

Miinukset: The room was hot. Couldn’t get it to cool down. The changed my rooms at 1am to a worse one that got 4 degrees cooler but no more than that. Complained on various occasions on day one and day two but no real action was taken besides pretending to send the maintenance man to look at the AC. He himself told me because it’s winder their AC System was off and set to “fresh air”. I couldn’t sleep well on any night as it was hot and uncomfortable. What kind of a 5 star hotel does that.. this Hotel should have No more that a three star rating. I stayed in a 4 start Park Plaza in Gurugram last week and they provided shampoo, conditioner, and shower get/body wash. This one just provided shampoo and a bar of soap.. Then I did a big mistake of trying out their salon/spa and was given the worst massage I’ve ever had in my life. The therapist had absolutely no training and claimed to an acupressure doctor. After wasting almost an hour of my life for a terrible terrible massage, they tried to overcharge me. They had quoted 2800 two days ago but made the Bill for 3500! Made a terrible experience even worse..

Plussat: Nice classic but well maintained hotel

Miinukset: Everything was there!

Plussat: Toiletries were very simple.else all fine.

Miinukset: Nothing to mention.

Plussat: Positive attitude of the staff

Plussat: Staff courteous and helpful

Plussat: Need facility and food varity in comming day.

Miinukset: So so

Plussat: Breakfast & Dinner is OK, better than expected.

Miinukset: Poor Infra, no towels at the time of check in. Could arrange them for an hour.

Plussat: Great location, clean, great food, and awesome staff! Everyone is so nice and service is excellent. Will stay here again!

Plussat: Nice

Miinukset: Nothing

Plussat: Only staff

Miinukset: Everything without staf

Plussat: Room was nice and big

Miinukset: Aircon was not effevtive

Plussat: Air conditioning is not working properly it was chilly weather in room also, Room service is very poor, even at Reception your staff was very arrogant except some people, who are very much responsive & helpful nature, not but all, better instruct them to treat Properly with your guests, overall you stream line your staff, they need better training also

Miinukset: The attitude of your staff especially Reception Table, better to change present Reception staff with well versed trained staff, with courtesy & help nature staff, yours is not a government organisation, but staff is behaving worst than those people

Miinukset: There was no heat....they said it wasnt working...the rooms were freezing cold, the beds were cold...very uncomfortable stay. We were supposed to stay for 3 nights and only ended up staying 2. The staff did nothing to refund my money. This place is poor

Plussat: Service is good

Miinukset: Room is not good according to budget

Plussat: fully recommendable.

Plussat: Great location ,really pleasant and clean rooms,but the thing that makes this such a good palace to stay are the staff.All the staff are incredibly helpful are generous with their time and advise .quite impressive.

Miinukset: no

Plussat: Nice clean room, had a comfortable stay. Wonderful breakfast-range was good and quite tasty as well. Staff was really helpful and quick to act on things asked also have parking facility. nice location too.

Plussat: Nothing.

Miinukset: When I asked the front desk staff about the parking space and security of my car, he asked me to park the car at home and then come for check in. I never expect a response like this from the hotel staff. Food was pathetic even the breakfast was not properly cooked.

Plussat: It was a pleasant stay here. With amazing support of the staff of hotel.Rooms are beautiful and clean. All facilities are available in the hotel .Service is quite good.Staff is helpful and friendly. Food at the hotel is tasty. Looking forward to stay there again.

Plussat: Very lovely and cozy place especially loved the location. well maintained and very clean very good and co-operative staff, well mannered people, good service. food was also very good.

Plussat: Staff was attentive and responsive from check-in through check-out.

Miinukset: While I was there during winter season, the AC was not functioning (possibly just turned off to reduce electric usage) and as a result - the Room was extremely cold and uncomfortable. In addition, while the room was overall clean, the sheets, pillow covers etc. were pretty soiled looking and definitely made for a cringe worthy night for someone who expected decent level of cleanliness.

Plussat: Rooms cleanliness and friendly staff.

Miinukset: Travel arrangements was not made by hotel .

Plussat: Nothing

Miinukset: First time in my life I seen the resort people cheating with customer who are coming resort after प्री booking month before in summer time in goa. We reach at reception for checkin and they said we dont have AC room

Miinukset: The staff were not helpful The room was dirty I booked for 2 nights and left after 1 night They charged for 2 nights and when I left the response from staff was poor

Plussat: For the price It is foolish to expect more!

Plussat: The location was good with food options nearby and only a short ride to the interesting war museum.

Miinukset: Unable to connect to the hotel’s wifi and shower wasn’t working which put a dampener on my stay. Staff wasn’t overly friendly.

Miinukset: Basic stuff like toilet roll, wifi, cleanliness is not maintained

Plussat: Good Food and Neat rooms

Miinukset: Poor Wifi