Altstadt Hotel Krone Luzern

The room was really big, with all kinds of facilities. They have everything, including a coffee maker and a washing machine. The whole room was clean. Good location. Very helpful staff. Good location, quite close to the train station.

The sockets in this room were unable for my transfer charger. They were designed to fit the original EU appliances. I was quite angry at that point- compared to the good facilities in this room, it was ridiculous being unable to charge my phone. However the staff was really helpful. I called and explained the situation and she came with an applicable transfer charger at once- It was 11 pm!

This hotel is perfectly located in the old section. Walking distance to everything.

Not many good dinner choices nearby. We ate at Mama Leone’s and it was fine

Location, environment, beautiful surroundings.

Misunderstanding of receptionist after being told we had been given a double room instead of a twin room as booked. She was a bit abrupt and negative towards us.

Much better quality hotel than we were anticipating!

Comfortable room for four. Great location. Very clean. Near a very good grocery store with plenty of breakfast options.

Heat seemed to be on. It was very warm in the hotel despite being comfortable outside. Expensive breakfast but there was a great grocery store nearby where we could eat plenty of delicious fresh baked food.