This was a beautiful hotel.
We had a three person room and the twin bed was an AIR MATTRESS! It was deflated when we got in the room and had to call the desk to get someone to fill it back up. Over the course of the night it deflated to the point it was like sleeping on a hammock.. the desk should have given a major discount for this clearly (or so I would hope) over booking of triple rooms.
Great location, well appointed room, excellent dinner, friendly staff.
Rooms are noisy...could hear next door for a long time.
Good central location
Very friendly and helpful staff. Hotel is very central. A very comfortable bed.
Perfectly located in the city of Lucerne the hotel offers all the comfort of a four star hotel. The rooms are not too big, but well equipped, clean and quiet.
Very good staff
No English and Arabic tv channels
It would be nice if they included breakfast
The room was absolutely beautiful - luxurious and modern. The staff were very friendly and the food in the restaurant was delicious. I will definately return.
Location and historic ambience. Good size room with a balcony on the river side was quiet and nice views. Coffee machine in room
Breakfast was not included. All other similarly priced hotels we stayed in Italy and Switzerland included breakfast. Faucet desgn for sink basin made it difficult to use the sink. Spout protrudes too far into the sink.
noise every time i couldnt sleep during night time and during day time , too expincive hotel.
Mostly everything. The location was good.
Rooms could be little bigger. And extra charges for one child is really not required.
being on the water.
I had requested rooms which look out onto the lake, but both rooms faced the street.
no fitness facilities
Hotel Des Balances sijaitsee keskustassa, ja Kappelisilta sijaitsee 3 minuutin kävelymatkan päässä ja KKL Lucerne 8 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen 183 neliömetriä kokoustiloja. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä maksullinen omatoiminen pysäköinti kuuluu myös palveluihin.
Perustuu 1 418 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.