Amrâth Hotel Ducasque

The breakfast was OK and the location was very convenient to downtown, shopping, etc..

The room was extremely small (#405) and the bathroom was even worse. The bathroom door did not close properly, so there was little/no privacy when utilizing toilet. There was no hot water in the morning to take a shower. When I complained at check-out that the water was not hot, the front desk informed that they just got the water repaired (at check-out) so no chance for my wife of I to take warm/hot showers.

The room looked good

The beds are very uncomfortable, the bathroom was dirty and the shower head and cover were broken

Friendlyness of the people

Poor breakfast: terrible coffee (sweet milk powder instead of milk - disgusting); low quality fresh fruit salad (must have been frozen), scrambled eggs were totally dry (couldn't eat it), overall choice was quite limited, atmosphere was more that of a canteen Lift had a very bad smell (smelled very musty); had to walk very steep stairs to the 5th floor and nobody offered help with your luggage (and we are both well above 60) - the lift goes only to the 4th floor No drinking water in the room The washbasin in our bathroom had many deep black cracks (it just looked awful). Pulling the curtains away – it was very dusty behind the curtains. Due to the location it is very noisy – also during the night. We had people outside in front of the hotel talking very loudly till 5 o’clock in the morning.