Madrid Majatalot

Plussat: Best location and comfortable

Miinukset: None

Plussat: The location is excellent and the room is newly renovated. The front desk is helpful and speak good English.

Miinukset: The safety box provided is a detachable one and can't set your own pass key. You need to obtain the pass key from the front desk.

Plussat: Location location location

Miinukset: The shower was not a shower hose that I enjoy

Plussat: The location is amazing , the heart of Madrid , the hotel was so clean and the room was so nice but so tiny...

Miinukset: The breakfast is not at the hotel , it was at a restaurant in the same building, so they had 6 fixed types of dishes and you must choose from them... the nearest subway station Gran Via closed for constructions so we had to went to the next one, about 700m walking...

Plussat: Small rooms, but everything is very compact and very clean. Location is very good, the personal is very polite and friendly. Ideal for living in the center and exploring Madrid.

Plussat: Locations. Staff speak good English and very helpful.

Miinukset: WiFi speed sucks. No international power point.

Plussat: Spacious room

Plussat: The best shower EVER!!! I loved our cozy hotel room. My son and I had the Bolivia

Miinukset: Nothing!!

Plussat: We liked the helpful staff at the front desk. The guys, Jorge, Nicolas, Fernando and one more, whose name slipped my mind, we’re great. The room and the common areas were immaculately clean. The location is very good. One negative aspect is the restaurant next door, La Española. Last year it was excellent with good food and friendly service. This year the service was awful and they were very unfriendly people. I do not know if the restaurant is part of your company but if it is not, do not promote it.

Miinukset: Answered above

Plussat: Rooms,location..

Miinukset: /

Plussat: Nothing

Miinukset: I reserved a deluxe room and got a room with four single beds it looks like students accommodation The front desk claimed its the policy of tbe hotel you reserve whatever and they give as per availability, even booking.com team didn’t help

Plussat: The hotel and the room were clean and nicely designed. The location is amazing - we walked everywhere. I recommend this hotel.

Miinukset: The room was lovely but pretty small. I left something in my room when we were checking out and the hotel didn’t let me know about it when we were picking up our luggage later that day.

Plussat: Clean, comfortable, quiet, very central, friendly staff

Miinukset: Nothing

Plussat: The service was great, the staff was helpfull and kind, the localization was even better. Great restaurants nearby

Miinukset: Nothing.

Plussat: It has a safe feeling, especially if your alone, Its in a area with shops close by. Plenty of restaurants, close by. Helpful staff. Its just a nice place to stay at weather its for a few days or longer.

Plussat: In the center of madrid

Plussat: Great location!

Plussat: Great location, quiet and clean

Miinukset: Tv kept going to white noise, didn’t watch it much so possibly easily fixed.

Plussat: Easy check in & check outs, small but extremely cosy rooms.. located in the heart of the city with easy access to shopping and the famous sites of the city located at walking distance. Definitely recommend for a couple looking to stay in the heart of the city and yet not go overboard with the budget.

Plussat: Very cramped for two people asked for twin got double roomr

Miinukset: Room's

Plussat: friendly and welcoming staff, excellent cleaning, in the center of the main attractions and nightlife of the city. excellent structure

Plussat: Great location, tidy and clean hostel

Miinukset: Comfy Quite place

Plussat: The accomodation was very clean & comfortable. Location very central!

Miinukset: No fridge & no kettle & coffee facilities in room! A little noisy early morning!

Plussat: 24hr access, helpful staff, air con, location

Plussat: The location was perfect for our needs

Plussat: Location only

Miinukset: Staff is not good

Plussat: Nice room, clean and staff was super friendly and helpful!

Miinukset: It’s right next to a square where everyone hangs out. Packed with people end noisy. Very noisy. Until 6am even!

Plussat: where the hotel is located its easy to find public transport

Miinukset: the breakfast menu wasn't good

Plussat: Other than the check in person the desk staff was excellent and friendly. Just cannot name names

Miinukset: Room was tiny. Bathroom was smaller

Plussat: Huone oli siisti ja mukava. Hotelli sijaitsee todella keskeisellä paikalla, mutta oli silti rauhallinen.

Miinukset: Aamiainen oli kohtalainen. Henkilökunta oli epäystävällinen.

Plussat: Property is located in the very central part of Madrid, every significant tourist site is in the vicinity and reachable by walk.

Miinukset: Pregnant women and 2metres tall men got room for one person (aside small bed there was only one set of towels inside) and after remark made on reception desk we got respond that theres nothing that can be done until tomorrow so we have to manage ourselves in that room(not even another set of towels). Breakfast was poor, for someone on protein nutrition regime not much luck cause theres not even eggs, and eggs are not among luxury goods. Safe deposit boxes in rooms are not fixed anyhow to wall or else so even if you put your valuables inside, someone can easily take away that 15kg box. At check out, I tried to pay cost of stay with banknote of 500€(cost was 385€) and I witnessed neural breakdown of reception employee who acted like I was trying to give him 1 kilogram Golden bar, he was yelling at us, making scene and repeating how he can’t magically produce change for that(115€ was change). At the end, if I have to say what was the bad side of our stay in Madrid I would say it was just this hotel. Luckily, we spent there minimum time.

Miinukset: Be careful not to stay here during Gay Pride. The square outside our window held a very loud party lasting most of the night!

Plussat: The location, it is really close to Gran Via where you can access Metro easily.

Miinukset: The breakfast could be more complete. The room was quite small, for one night is ok but more days could be uncomfortable.

Plussat: Room as described! Small and sparse but it was functional. Shared bathrooms were fairly clean.

Miinukset: Had to leave the key at the desk every time one went out.

Plussat: Good location, close to the Train Station Atocha, with a good place for Breakfast in the Corner. Room was ok, I could sleep comfortable.

Miinukset: Both persons in the reception (night and morning) were rude. 1) During the night I rang the bell and the person at the reception just told me "sixt floor", in a rude manner, and she did not even open the door, she complained because I rang the bell a second time 2) She did not return the passport during the night, so at the next day we asked the other girl in the reception for the passports and she just said "I dont know", also in a Rude manner. I took the passports myself from the Copy machine, because she was not willing to help me and she complained. I could also see how rude she was with other woman who politely asked if she could leave the things in the room and come back. 3) The room I booked included Shower, it was a misunderstanding, because I though it included private bathroom, that was my mistake, and as the girl in the reception said, it is a mistake for more people, I will suggest you send an email to remind the people who booked only shower and not bathroom.

Plussat: The hostel is very close to Atocha railways which is a good connection point with trains, buses, metro, and even walking to Prado and city center. There was a tiny room, but this was what I expected. The toilet and shower room were really clean.

Miinukset: The radiator in the room was functioning so it was terribly warn. The reception guy did not know how to switch it off, in the end I did it, but it took some time to cool the room so I kept the windows open which implied quite noise. In addition, I asked the reception guy for an invoice for the money I gave him (he asked me to pay those 20 euro although the reservation was not cancellable and normally the price should have been debited from my card). He was keeping saying me that he cannot issue any invoice or receipt, that the manager should come... I asked him at least four times where is the manager and why it is not possible to issue invoices. In the end I had to go to sleep... Only in the morning when I left I received a piece of paper (kind of receipt) for the money I paid. I found this very strange and annoying and I doubt this is legal not to issue invoices for the services provided. I wonder what the tax authorities would say about this.

Plussat: Good location, near to the train station and metro station. Friendly staffs. Old building with elevator.

Miinukset: Hard to get a parking space when we check in and check out. Have to ring the bell to open the gate in every time.

Miinukset: There were bedbugs. Yuk!!!

Plussat: Location is excellent

Miinukset: Thiny walls, noisy at night people coming in and going out. Stuff can be a bit more happy and friendly?

Plussat: Comfortable bed and clean room.

Plussat: Staff are very nice people

Miinukset: Room are too old and bath room is complicated and small

Plussat: Henkilökunta ammattitaitoista ja ystävällistä

Plussat: Great location, 15 mins from the Prado, restaurants near by. Great friendly staff, clean room. Love that there's water basin in the room even though shared bathroom is outside.

Miinukset: Had a little trouble communicating in English with reception but they are very helpful once they understand you. Initially had trouble connecting to wifi and told several times that it is my phone issue. But restarting the modem and clearing the cache of the modem help resetting the routing tables and I am fine to connect afterwards.

Plussat: Reception with smiles

Miinukset: All the rest