Heritage Madurai

We had breakfast and dinner at the hotel most nights and they were both great! The hotel room was very spacious and we very much enjoyed our stay!

We booked a room with the pool, and only got in once. I don't think that it was cleaned during our stay and even though there was a sign on the door that said that the water wasn't stagnant... it sure looking like it was. The pools in the room could definitely use more water flow.

Receptuon staff, guards and food and beverage staff were all very helpful and friendly.

Gorgeous setting and beautiful decorations especially the old wood carved peacock door at the front reception area. Your gardeners do an excellent job at keeping your property pristine.

The staff were all courteous and helpful. The architecture of the property was unique and in tune with the culture of the town. An unexpected room upgrade to a room with a private pool made it a memorable experience. The private pool and the large bathroom were awesome.

Attention to a few maintenance details made it fractionally short of superb. The fastening of a door handle, cleaning the private pool more frequently, flush tank leakage in the WC, water stagnation in the shower. Nothing major, but just short of perfect.