Club B by BH Mallorca - Adults Only

Loputon cokis ja jätski.

Vessanpönttö toisessa huoneessa melkein irti. Seinien maalit epätasaiset. Huonot peitot ja sängyt kuin tiiliskiven päällä nukkuisi. Lisävuode aivan hanurista. Majoituspaikkaan ei pääse kukaan ulkopuolinen. ERITTÄIN HUONO JUTTU!!!!!!!!!!!

Good size pool.

Upon arrival we were asked if we wanted to pay in euros or pounds on card to which I responded pounds.. this costed me an extra £74. When I asked why I had been charged this much the rude receptionist said it was because I paid in pounds. A man called Giuseppe responded that they don’t even work in pounds. (Clearly do as my payment was taken in pounds) I was told had i of paid in euros then it would of cost me less. Was trying to explain to them that it would of been respectful and good service had they of warned me of this. This may be a known thing but to me it wasn’t as nobody had told me before! They weren’t understanding what I was saying and another patronising girl came out and said well you should know this, and it says the conversion rate here - points to a sign on reception that was NOT the conversation rate I was charged. I swore to MY PARTNER about the situation and Giuseppe pointed in my face and said “watch your language and shut your mouth” and immediately had a security guard hovering behind me. All I wanted them to do was admit they should tell people it will cost you every person is treated like an inconvenience. I have never met such unhelpful and rude people in hospitality in my life!

All inclusive bar. Onky one member of staff so queuing for nearly an hour for a drink which then stopped at 8pm