Iberostar Selection Royal El Mansour

- I liked the view from the room's balcony. - I liked the room very much. - I liked the AC in the room, powerful and possible to control the AC's fan speed. - I like the water-pipe in the cafe near to the reception. The waiter in there is very professional and knows his job very well along with a big smile always. - The hotel's staff as soon as they notice the bracelet around my wrist, given by the hotel, they start to act all nice :). - The food was a lot and diverse every day. loved the Thursday Tunisian Theme ! - The Wednesday night event (saxophone and singer ) they were exceptional. - The past chef and the Bambalouni (chichi) chef are awesome and very skilled! - I lost my wallet in the hotel, it contained all my IDs, driving licence, credit cards and some cash, it was found and the reception called me as soon as i reached my room to come and pick it up. It contained everything and nothing was missing ! big Thanks !

- The beach was a bit dirty and the sea was not that clean during the time of my stay (a lot of seaweed and big stones in the water) most probably due to the windy weather in that time, so most probably not a hotel's mistake. - The swimming pools are not deep enough (only 140 cm and 135 cm). - The fact to travel all the way from the beach to the pool bar near the reception to get cocktails - Cocktails glasses or cups are very small, and staff or barmen won't fill cocktails in beer glasses ! a bit Strange ! - Morning breakfast has no bottles of water in it ,long queues for cup of orange juice and cups of water. - We had to go all the way to the bar near the reception to get two small bottles. - My wife forgot her hat at the beach's hotel benches, came back after 4 hours, it was gone, The guard in there said that it was normal, and that we should not leave our things unattended.

The rooms were great, the food amazing and the staff very helpful