Hatters Hostel Manchester

The staff were very friendly was really nice and helpful when needed.

The room was too bright would be better with darker blinds or curtains.

You cannot give 0 stars, but my rating is 0, it is the worst hostel I've been to. The hostel didn't have running water for the first night of my stay, it was apparently off for a while before, they only offered 20% off the price and we could use another hostels amenities, but this hostel was 500m away, who wants to go and walk that far for the toilet/shower? Nobody. The hostel was run down and not looked after at all, there was chunks of the wall missing, dirty floors, windows rusty and the toilets (once water was running) did not flush. The room I was first assigned to had someone in my bed, went to reception, she gave me another room, someone in the bed, third room she said to pick an empty bed. They need to keep better track of who has what bed and make sure people do use only their assigned bed, other hostels I've been to would fine someone for using a bed that wasn't their assigned. In the room there was two PowerPoints for 8 beds, how is anyone meant to charge their things? The lockers were in the outside of the rooms and more than half were broken so no point in even using it, the fire exit door had a sign to keep clear and they had a chair stacked in front of it. We have linen on the floor of the room and other fire exit door had the handle smashed so it didn't even work. The beds were the worst I've had in a hostel, mattress was paper thin and I woke up with a terribly sore back, after two nights.

I did not like any thing, absolute awful!!

Everything!

Staff and location.

No lockers available. Broken. Toilets dirty.