Be Live Experience Marrakech Palmeraie

Entertainment is good they all go out of there way to make to welcome

Everything this hotel has become my second home as I'm always there the staff are like my family now

A very special big, big, big, big, Thank You to the wonderful Nisrine. She is the epitome of Public Relations.... PlusA very special big, big, big, big, Thank You to the wonderful Nisrine. She is the epitome of Public Relations. Eloquent, communicates clearly and listens. I had only planned to stay for two nights then move around to another hotel. I extended for two more nights, then eventually stayed for 15 nights. Nisrine, made my stay amazing. Her hospitality is impeccable. She made sure I was looked after, my stay was comfortable, always ensuring that I had what I needed, nothing was to much. She went out of her way to show me around town and the sister hotel. To top it off she organized a special birthday surprise for me which touched my heart. She decorated my room with roses and just made everything perfect. Nisrine organized a cake with the chef, the detail of making it as close to vegan as possible. Nisrine is so warm and friendly always smiling she is just amazing and made my stay all the more special. Nisrine, such a beautiful genuine spirit who obviously loves her job and goes above and beyond, definitely an asset to B Live. Nisrine is the reason why I ended up staying at the B Live experience hotel much longer than planned. Thank you to Mounia for accommodating me. Thank you to Molay for making my daily lemon and honey always with a smile. Thank you to Amine also so friendly and made great drinks. Thank you to Mohssin and team for making my delicious birthday cake. Thank you to the amazing chef (forgive me I don't have your name but you know who you are) who made my vegan lunch daily. Thank you to the housekeeping team for keeping my room spotless daily. The staff accommodated my every need. Thank you to the B Live team - I enjoyed every second here and can't wait to return. Important Point The only point I would like to make is that every single dish should be labeled.

There was nothing I didn't like. Improvements - Please label all food items clearly for all customers so we know what we are consuming - this is very, very important. I am a vegan, which means I don't eat any animals, no milk, no cheese, no meat, no fish, no seafood. There were a few occasions where the salad looked like it is just salad but once I ate it , it had either fish, sea food or cheese - this could have been very dangerous as I am allergic to seafood. It can be very difficult when there is a language barrier whilst I ask the chefs "what is in the dishes" they do not understand - not all of your customers speak French, please be mindful of this and accommodate non-French speakers. When I come back I hope to see improvements in this department.

Staff was very nice and friendly. Special thanks to Nisrine to taking care of us!

It’s clean and there are lots of things to do e.g. pool, kids club, gym, table tennis, badminton, etc.

Do not use the spa services - it’s in the other Be Live Hotel about 15 minutes walk and my wife was told she will be accompanied back but the spa guy did not turn up. Fortunately, the hotel manager (Dilhan) drove us to pick up my wife from Be Live Adults Only Hotel. Thanks to Dilhan!