Kasbah Le Mirage

Once you are in the hotel it’s fine but to get there is very bad , outside sitting areas very nice sunsets

The tact that the road is very bad to get there and taxi never want to drive you there. The hotel photos should be updated on web sites that sell this hotel.

Yassine, the receptionist was extremely helpful and kind, so was Yüsef, the driver of the shuttle to the centre. The pool facility is great.

The hotel is totally difficult, nearly impossible to find, even with sat nav. No proper, tarmac roads nearby. The surrounding is very awkward in terms of the habitants being very poor and living in such houses. The children were running around the road by the hotel barefoot, dirty and most probably using the wifi of the hotel. Also at several occassions they were asking/begging us for money while we were sitting on the communal terrace. This was really depressing. We found that not right for a 4* hotel. We left really early, at 3.30am. However the staff knew about it, we could hardly find our way out as the main entrance door was closed and it was all dark everywhere. Neglected cats were everywhere in the communal areas (both indoors and outdoor), meowing from the early morning under our window. We were unable to shut our window completely, therefore we could hear every single noise as the windows were going to a small patio. No wifi in the room, although there were like 5 different wifi networks all around the hotel. Staff didn't speak proper English, some of them spoke only very basic English. If Yassine wasn't there, we could hardly communicate with anybody. Breakfast was basic, same every day, not much options to choose from. You must book the shuttle to the centre provided by the hotel in advance, otherwise you gonna be stuck in the building. We did not know how much in advance we need to book it, so we nearly got left in the hotel as we gave 'only' 30 mins notice. At last, another receptionist organised it for us, and Yüsef took us to the city. The room was rather small and the toilet stunk. No shower curtain or door on the bathroom.