|Etäisyys keskustaan||0,3 km|
Näytä arvostelut, jotka mainitsevat
Amazing decoration. I had a lovely balcony, was on the 3rd floor. Really enjoyed absolutely everything about the property. --- I did not go into their Spa- or did not avail of their massage services, unfortunately. Given only 3? or 4? spa features- hamam, sauna and shower- I did not think that 35 eur was worth it and given no prior information about prior- massage bookings- I did not get lucky to find an available masseuse, unfortunately. -- Lovely breakfast- totally worth the money! --
Staff. This was really a hit and miss. -- Big thanks to the lovely breakfast lady, her homemade cake and a young gentleman from the night shift until 7:00 am. -- It all comes down to whether the staff work in hospitality for the right reasons or not and golden rule: a person in front of you is the most important person in the room. -- I personally disliked the care given by the main host and another lady at the reception. -- 2 issues: 1) when I first came in to check in- I immediately inquired about the spa and massages. The main host was very quick to check if my room included spa, since the answer was a NO- the rest of the tone and attitude for the conversation felt like it was set to be a no. Upon my further inquiry on the facilities and possibility to book a massage, the host unapologetically answered a phone, interrupting our conversation without a blink of sorry. I felt like a nuisance. -*Notable, this host retained professionalism and got back to me with a "no" email saying that non of the masseuses were available to give me a massage, which I guessed might be the case, given only 6/7 hours prior warning. 2) In the morning of a check out- I checked out, leaving my luggage for just a brief moment to descend and have breakfast- before fleeing to catch a bus. Breakfast, as per other receptionist lady- was to be pre-ordered "to ensure a breakfast table is reserved". I did so at 22:30 & paid for it as well- knowing I will be in a rush in the morning. - In this case, I would suggest to better the communication internally: for example have a printed list of successfully checked out people from the hotel and another, with rooms/pax who paid for such a breakfast. Prepare such a list a day before the morning shift- and tick such a list as you go along. ----- Lack of prior preparation from the staff- left me feeling interrogated as if I did something unusual, wrong?
The hotel is located just next to the main train station of Marseille, which is extremely convenient. The hotel is very neatly kept and the rooms are clean. All public areas are very tidy as well. The big windows block the outside noises surprisingly well. The breakfast was pretty good too. The staff is very helpful and professional. I would absolutely recommend this to anyone staying in marseille.
Of course, close to a big station you’ll get the inconvénients of being nearby a big train station... the neighborhood isn’t the nicest or the cleanest but the same can be said abo gnu has of marseille.
Clean room. Friendly staff.
Online notes suggest the there is free parking available. When we arrived we were told that there was only one pot available and that it was already booked...It did not suggest that we needed to reserve parking online. Location close to train station but nothing else. To get to a dining location we were told to walk about a mile to the port for restaurants.
Smart, modern hotel opposite the Gare St. Charles. Big rooms with every amenity, comfortable beds, nice bathrooms, superb breakfast. Highly recommended.
Nothing adverse to say. A perfect choice for anyone arriving by train (and a metro station opposite - two stops to the Vieux Port).
Good choices of food. Pleasant setting. Staff great...really great!!! Bed very comfortable. Nice bar for end of day and evening glass of wine.
TV didn't work for English channels (like CNN).
Marseillen vanha satama ja La Vieille Charite (museo) sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut.
Perustuu 1 357 arvosteluun
- Moderni hotelli
- Ystävällinen palvelu
- Juna-asema oli lähellä
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Alex Hotel
- Gare de Marseille Saint-Charles 178 m
- La Canebiere 0,5 km
- Centre Bourse 0,5 km
- Musée d'Histoire de Marseille 0,6 km
- Église Saint-Vincent-de-Paul 0,6 km
- Musée de la Marine 0,7 km
|Marseille Provencen lentoasema||20 km|
|Toulon Hyeres||66,1 km|
|Marseille St. Charlesin rautatieasema||129 m|
|Aix en Provencen TGV-rautatieasema||25,1 km|