Marseille hotellit lähellä Église Saint-Vincent-de-Paul

Plussat: space, nice rooms, friendly reception. Area, building, WIFI, clean!

Miinukset: breakfast to small assortment for this kind of hotel

Plussat: Excellent 5 star hotel with breathtaking view of the old port. We were upgraded to a fantastic room with a private huge balcony and stunning view. Excellent staff, room, breakfast and one star Michelin restaurant "Alcyon" Would stay thee again without hesitation

Miinukset: Nothing. We loved the whole experience. A True 5 star hotel.

Plussat: Locación, serviceall

Plussat: The hotel was very good. Staff willing to do anything for you. Views from the hotel excellent.

Miinukset: Service at breakfast was a little slow. No outdoor pool area.

Plussat: Everything super apart from staff at SPA not very welcoming and freindly

Miinukset: Spa staff

Plussat: INTERNATIONAL BRAND QUALITY

Miinukset: We rejected the room they reserved for us, it was in the top floor loft conversion small room with no opening window.

Plussat: Everything. Hotel service was outstanding. We had a traveling delema and hotel took care of it immediately.

Miinukset: Food in restaurant very expensive

Plussat: The staff was helpful and friendly, the design was beautiful, the bed was comfortable, and the location was perfect!

Plussat: Everything. The beds are great, location wonderful, the staff super helpful and friendly and the food and drinks delicious.

Miinukset: Nothing.

Plussat: Loved the bed; spa facilities were great; fantastic location

Plussat: Very comfortable bed

Miinukset: Non

Plussat: Location is excellent, 5 min walk to old port, also staff was incredibly helpful and friendly. I would definitely recommend this place!

Miinukset: Unfortunately we got a room near to lift so from ~7 am we were up due to noise. Apart from this- no concerns.

Plussat: The stuff Location Lay out

Miinukset: Duvet were very thick, so it could have summer duvets as well

Plussat: Only a short walk to Marseille port. Apartment spacious and modern had everything you would need for a couple of nights stay including tea and coffee making facilities. Car parking (at a charge) in public car park next to hotel.

Miinukset: Nothing.

Plussat: It was fairly close walking distance to the port in marseille. And a good room with space for 3 people.

Miinukset: It was sufficient, nothing really lacking but obviously not a 5 star hotel. It worked well, although it is a lttle difficult to get to on foot but manageable.

Plussat: The hotel is in a good location, only 10 minutes walk to the the train station and shuttle bus stop. The supermarket and Tram, and restaurants are nearby the hotel, it is very convenient. The studio is well-equipped with everything for staying, The reception staff Arnaud is an excellent receptionist, he is very helpful and nice when check-in, also he tried his best to give all the information for dinner, tourist locations, transportation and supermarket. I really appreciate his services.

Plussat: The apartment was designed well for the space. Toilet location was slightly odd but overall good design. Really comfortable bed and pillows. Walking distance to restaurants and Old Port area within 10-15mins, mostly flat. Great spot with a metro line and car lark at your doorstep. Staff were all very helpful and lovely!

Miinukset: Area looks a little tougher than it actually is particularly if you arrive at night. An email after booking to better explain the parking situation/instructions would have been handy.

Plussat: Having a one bedroom apartment rather than one room. Space to move about. Location great. Close to all amenities including the train station.

Miinukset: Although the location is great, some people might be put off by the area. We have been to Marseille many times so are aware of the general vibe of the city. We think it's a shame that the area around the hotel might intimidate some travellers. The hotel is great though!

Plussat: We were offered an immediate upgrade to a one bedroomed apartment on arrival. The hotel also kept our luggage at the start and end of our stay. Didn't use the facilities but everyone we came across was v. helpful. Good location across from a metro station & within 10 mins of both the Vieux Port & SNCF station.

Miinukset: The hotel is very good. The only downside is perhaps the surrounding neighbourhood. Having said that we had absolutely no problems and would definitely stay again.

Plussat: The apartment building and the in formal and friendly but extremely professional staff on reception were exceptional!

Miinukset: The car park and the rear of the building are appalling both are in constant use as a toilet!

Plussat: Having a kitchen was nice, but charging for using the coffee-maker was cheesy

Miinukset: Our car got broken into in the parking garage next to the hotel

Plussat: Well located, spacious, clean

Plussat: Poor breakfast based on price. Compared with other Novotel's very basic

Miinukset: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Miinukset: Toiletries were not included in regular room service. I had to ask for it every time.

Plussat: Perfect

Plussat: Location is good, tram station just outside the hotel

Miinukset: Room Air conditioner is not effective or efficient Breakfast area is small and overcrowded

Plussat: The location

Miinukset: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Plussat: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Miinukset: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Plussat: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.

Plussat: The room was super nice and fit 3 people very well

Miinukset: You need to get a tram and then a bus to get to the beach

Plussat: Lovely, warm pool and outdoor terrace area. Quirky art work. Friendly, helpful reception staff. Nice L’Occitane toiletries. Overall, nice hotel but a few little extra frills could make all the difference.

Miinukset: Food and drink very expensive (mediocre buffet breakfast €19!), bar staff could improve their customer service and the rooms were fairly basic considering the price. Bit of a walk up the hill from the Harbour.

Plussat: Siistit, viihtyisät, rauhalliset ja isot huoneet, Todella ystävällinen ja avulias henkilökunta.

Miinukset: Aamiaiskahvi oli huonoa, tarjolla oli vain tavallista kahvia, ei ranskalaisia vaihtoehtoja. Se oli minusta outoa.

Plussat: It has some style, more of a boutique hotel than a faceless chain. Loved the comfortable seating near the pool, big comfortable chairs/ sofas. Easy walk to a sandy beach too. 24 hour front desk was good as I arrived v late. When I arrived, the front garden area at night had a real wow factor. Hilarious cacti in the gents by the bar too. Made me laugh at the silliness. Room was nice and comfortable. Bar seemed reasonably priced.

Miinukset: Couple of minor things. Wouldn’t stop me going back in a heartbeat though. Service at pool area was a bit slow and inattentive. (I would have bought more drinks and maybe snacks had I been approached more) Outside felt ever so slightly in need of some maintenance. Nothing major, just weathering. Shower head was the wrong one for the fitting - water came out at 90 degrees into your face! Good water pressure and warmth but a weird angle.

Miinukset: breakfast has deteriorated a lot (was much better in the past, now you have no service, you go to a low quality coffee machine to get your coffee, you queue - one of the 2 machines was broken and never fixed during our week stay, no more local or fresh products, everything very industrial, and staff are not cleaning after clients, the patio is invaded by pigeons as a result...staff especially at the breakfast are not welcoming, the facility has aged and is not well maintained, we had bad sewage smell near our room. Overall the hotel needs to do some effort to stay at the level of a 4 stars, management needs to do something.

Plussat: Great location near the old port. Great pool although it was out of order on last day which was disappointing.

Plussat: We’ve stayed here four years in a row and it’s always been great - the rooms, the pool, the breakfast, the location are all excellent. It’s clean and comfortable and the food is good. It’s the perfect base to reach both the vieux port and other areas in Marseille.

Miinukset: Unfortunately this year the bar service was really poor. We waited sometimes half an hour for our orders and then they were often the wrong drinks when we received them. There was a big Johnson and Johnson conference on all week we were there and this clearly put too much pressure on staff - it was obvious they were understaffed. It was a real shame as it’s lively bar to sit and have a drink in but after a few attempts we gave up completely.

Plussat: The staff was excellent!! The room was comfortable and nice.

Miinukset: Breakfast was not included and it was very unfair....

Plussat: Nothing

Miinukset: Unfriendly staff

Plussat: Staff, location and pool area very good.

Miinukset: Don’t bother with paying for a suite - it’s not a suite, it’s just a normal room with a very tired and stained sofa in it. Very overpriced and scruffy. You don’t even get access to the coffee machine without paying for it. Both showers didn’t work properly either.

Plussat: The room was good. When taking a bath this morning, I couldn’t turn the shower off. Also no conditioner for the hair

Miinukset: We weren’t too happy with the main course of the market menu.

Plussat: Location near center and near small beach. Nice and clean room. Reception staff professional and good.

Miinukset: Pigeons stoke people who eat at the terrace, walk all over tables. Do not eat outside. Staff at the bar/restaurant are unprofessional, slow. Wrong food served after ordering, 2,5hours lasted 3meals course to be served.

Plussat: Bed was very comfortable and the bathroom amenities were good quality.

Miinukset: As we had few small issues, have been reported to the reception staff, we noticed that they were not really interested in sorting it out without spoiling our stay. When we enter in the room after checking in, we use to check if everything is ok and clean in the room. We found the jar of nuts from minibar open, so we brought at the reception straight away to report that it wasn't us who open it, but at the check out we had the charge for nuts on our bill. Secondly in the evening we wanted to make some tea in our room and when place water in the kettle, we felt a horrible smell from it. We reported and asked the staff from reception to be washed or changed, but when we returned to our room in the evening we found the same smelly kettle in the room. Called reception again to report and it took for them around one hour to replace it, without any call from reception to let us know that it will take some time to replace the kettle with another one. Apart of that in one of the mornings at the breakfast, the juice machine was broken and when we tried to make some orange juice it split over my cloths. Again staff was there seeing that, but without any reaction. Next morning (Tuesday) we came for breakfast around 9:30, the cantin area was looking very dirty: floor everywhere and no clean tables to seat and have our breakfast, we had to look where is the staff to bring us some cutlery. The hotel has a beautiful design and it is in a very nice location, but all these issues disappointed us and gave us the feeling that we were not welcome.