Martinsburg hotellia

Plussat: It was the best place I could ever stay at . Hopping the next Hilton is that good.

Miinukset: Nothing at all .

Plussat: It was a welcoming friendly place to stay. We will be back.

Plussat: Great location, and clean and updated and in great shape.

Plussat: Convenient location, plenty of things such as other restaurants etc around location.

Miinukset: Crossing across intersection from hotel to where all resturants gas stations etc are is very busy.

Plussat: Breakfast was great. Ham N Cheese Omelet, bacon, coffee and water.

Miinukset: The cushion chair (green) was very uncomfortable.

Miinukset: We we're stuck in the elevator for over an hour and the fire department had to be called to get us out. We we actually ended staying an extra night and even though we were comped for 2of our 3 nights. We were made to feel like we did something wrong. Not a happy customer.

Plussat: Very comfortable beds and a great breakfast

Plussat: How clean the room was and how spacious it was.

Miinukset: No

Plussat: Good warm breakfast. Friendly staff. Clean room.

Plussat: Nice staff. Great bed, pillows, bedding, furniture. Nice to have a fridge, microwave and coffee machine. Excellent breakfast buffet!

Miinukset: Need to replace the shower head in room 208 and fix the door - it slams shut and the dead bolt sticks.

Miinukset: The breakfast was mediocre.

Plussat: Staff was great at check in, room was clean and comfortable, buffet had a large variety of food most organic. The coffee bar had multiple choices.

Miinukset: Nothing

Plussat: I liked the staff and how gracious they were. Dawn and Katelyn were fabulous. Thank you

Plussat: I liked the night staff. I went down for hot chocolate. She was attentive and friendly. Not like the other lady.

Miinukset: When getting there the staff at the front was not there when she did come out. She really didn't say anything. She had no personality and was not at all friendly. This was my first time staying here. She just did not seem like a people person. She should not be the one working in the front with the public/clientele.

Plussat: Good

Plussat: The breakfast was great and the location could not have been better.

Miinukset: There was nothing I didn't like

Plussat: The staff was amazing.. Breakfast was the best in the area hotels. Very easy access to major highways. Close to gas and amazing selection of food places.

Plussat: Excellent hotel. Clean. Great rooms, beds, bedding. Great breakfast. Perfect location for us.

Miinukset: Not one thing.

Plussat: Continental breakfast was great! I stayed for 3 nights and when I returned to my room everyday the towels, etc hand been replenished. Very quiet. Nice and comfortable beds. I would definitely stay here again. Great area to stay-several restaurants in the area.

Plussat: Staff was pleasant, the hot breakfast was well prepared and perk, the room was clean, and they accommodated our last minute reservation. The location was also convenient.

Miinukset: The walls are VERY thin, you will be able to hear everything in the hallway and on either side of you including conversations, plumbing, TV, etc.

Plussat: It was a great size for the price. Very clean. A little old on some things but it’s still great. Fridge is a great size for a weeks trip. Beds could’ve been a little softer but it still slept good.

Plussat: Everything

Plussat: Bed was very comfortable.

Miinukset: Chair & ottoman material was worn.

Plussat: The hospitality, and the familarity of the staff

Miinukset: Nothing bad, it is always great to stay here when i visit

Plussat: Everything

Miinukset: Friendly staff and comfortable rooms.

Plussat: Staff was friendly and helpful.

Miinukset: No.

Plussat: New property. Friendly staff. Fair price.

Miinukset: Breakfast could have been better.

Plussat: All was good and above average. Breakfast was good. Room was clean and bed comfortable

Miinukset: It was fine nothing I’d change

Plussat: Room was comfortable and the bed was like new.

Miinukset: We arrived at approx 6 PM and had to wait 10 min for the desk clerk to arrive to check us in.

Plussat: Hotel staff was friendly

Plussat: Our stay for two days were pleasant. Staff was friendly and helpful. Room was clean. Shower was hot.

Miinukset: Can’t think of anything to complain about.

Plussat: The staff was so friendly, decorations and furniture were inviting and cheerful, rooms were clean, bathrooms clean, well taken care of, loved that the air/heating unit was out from behind a bed..usually someone has to suffer and freeze or be too hot because they are beside the bed, so this was a wonderful change!! Loved the weight of the comforter. Breakfast was amazing and seating was so comfortable. Despite the things we didn't like, I'd highly recommend this hotel!

Miinukset: The pillows were too soft for me, but others may like that. Needed more toiletries for 3 people showering and such and just a few more towels. And I didn't like that someone in another room was smoking pot and it filled our room to were we couldn't hardly breathe as we went to sleep. The shower curtain let water through while showering also.

Plussat: Clean friendly

Miinukset: Breakfast Do less but better quality?

Plussat: very clean room and polite staff

Miinukset: couldnt find anything

Plussat: Location

Miinukset: Breakfast needs some work

Plussat: Location close to everything

Miinukset: The breakfast was good but no bacon/ sausage some type of breakfast meat would have been great. the staff could not keep up with the amount of people that stayed at the hotel.

Miinukset: Had a couple of pests when we entered the room. Shower floor was dirty.

Plussat: I liked the location and the size of the rooms. I also really liked the bed, as it was one of the most comfortable I've ever slept in at a hotel.

Miinukset: I was not a fan of the shower. I had issues with the curtain, or the tub was leaking. Ended up with a soaking floor afterwards. I also felt like I couldn't pull the blinds down all the way and so the room was too bright to sleep.

Plussat: Excellent restaurant. Nice place and pet friendly.

Plussat: Nothing; would not return

Miinukset: Disinterested receptionist. Our checking in was an obvious inconvenience to her texting. This is a tired older hotel/motel that is in obvious need of renovation or a complete tear down. It certainly does not deserve the star rating it is given.

Plussat: The bed was definitely like sleeping on a cloud & the pillows were great as well. We’ve stayed at a few other hotels on our visits to Martinsburg, but from now on we will be staying here exclusively.

Plussat: Hospitality was Great. ALL the staff went over and beyond. Handicapped room had shower chair to accommodate me. Lots of room to move my wheelchair

Miinukset: Phones to hotel weren't working to call before my reservation. Check in Was going to have to pay cash for the room and had to check with manager. Bc my debit card didn't work. Checked in late so couldn't call my bank. Ended up using my boyfriend's CC.

Plussat: Convenient location.clean and comfortable room.

Miinukset: Room service didn't bring utensils and took 3 trips to our room to get it right.

Plussat: Very quite

Miinukset: Nothing to not like

Miinukset: Would’ve been nice to have a continental breakfast

Plussat: Our total appreciation for the manager finding a room that was close to the elevator, as I had requested not long before my arrival at the hotel. My asthma had become bad as we left Canada that morning and I feel I couldn't walk too far. Having our room near the elevator gave my lungs time to rest before we went for our meal. To give you an idea, my asthma is now severe since our arrival at our home and I have seen a doctor twice since being home. Your support at the hotel meant alot to both of us xxoo

Miinukset: It's time to have better places to plug in electronics in the rooms. Now, with almost everyone having cell phones, ear bids, Fitbit style watches, it's feels better to be able to plug our electronics in easy to get to places. We had to pull out the end table between the beds for me to plug in my cell and my husband had to plug his in and let it sit on the small chair.

Plussat: Convenient

Plussat: Friendly warm staff

Plussat: Close to everything

Miinukset: The pool area and water was to cold . The food was to expensive especially breakfast not much to choose from.

Plussat: Very nice , clean, comfortable and courteous staff.

Plussat: The rooms are extremely clean and the staff is very very pleasant

Plussat: No breakfast. No view. Next to noisy stairway.

Miinukset: View. Breakfast.

Miinukset: People are rude son of a gun in the room next to me has his tv on all night long . I could hear every word so to say I didn’t get a goodnights rest. People like that should be banned.

Plussat: Liked the fact gentlemen remembered me from sunday stay before and was very vigilant and fixing the issue at check in couldn't retrieve my reservation because system issue but very quickly got on phone and redid my reservation and got me in a room

Miinukset: Found out at 5am no blow dryer in room but otherwise great staff and stay recently moved so traveling for work and will be staying alot nice and comfy

Plussat: Clean friendly staff quiet

Miinukset: N/A

Plussat: The room was upgraded and comfortable overall.

Miinukset: N/A

Plussat: Price

Miinukset: The room smelled like stale cigarettes, the front desk gave my husband a hard time for wanting extra towels and pillows, walls so thin it was hard to sleep.

Plussat: Location to interstate Highway

Miinukset: Staff milling around the parking lot watching guests.

Plussat: Very clean

Miinukset: Towels needed fabric softner

Plussat: We stayed on our way from NYC to SC. Easy off and on Highway. It was clean and modern.

Plussat: Close to everything. Very quiet

Plussat: Location

Miinukset: Dated

Plussat: New-ish facilities.

Miinukset: Although the breakfast was free, it was very mediocre.

Plussat: The room was pretty good and it had a fridge and microwave.

Miinukset: The bed spread had blood on it, the tv remote and the top of the table was dirty and we had to wait until after 3pm to check in and the room was still not ready.

Plussat: Room

Miinukset: Every thing

Plussat: Quiet and friendly

Miinukset: There were no restaurants in this area. Subway and a little bar/grill along wit sheetz were the only options. Didnt want to drive far since we were tired.

Plussat: Reasonable price

Miinukset: The bedding in the room had already been slept in.

Plussat: Nothing

Miinukset: Where do I begin. The overall hotel should be a 2 star, if that. The room was not very clean and needs an overall facelift or somewhat updating. The breakfast was so bad we left and went out to eat Even the coffee was so strong and I drink espresso.

Plussat: Located nicely for what we wanted

Miinukset: No good restaurants nearby. Bed was not made when checked in.

Plussat: Very good service!

Plussat: The lady who works the front desk at night is amazingly nice and polite I have dealt with her twice now and both times was very impressed by her politeness

Miinukset: As for the cleanliness of the room it is sub par the first stay my 10 year old son found 2 pills on the floor and the second stay the bed he had had a stain on it so it could be a lot better

Plussat: None

Miinukset: The bathroom wasn’t working

Miinukset: The microwave in the room was filthy, there was black crude around the fixtures in the shower, the heater was noisy.

Plussat: Location and Price.

Miinukset: Room was not all that clean.

Plussat: The staff was very friendly

Miinukset: The motel is very outdated. There were nails sticking out on the doorframe to the sink and almond the bottom of the wall where pieces of baseboard were missing.

Plussat: Room clean and had outlet eazy get too good for phone and other devices

Plussat: The location

Miinukset: Holes in bedding, stains on sofa, noisy all night

Plussat: Nothing, I didn't sleep at all; it seemed like a drug more motel. I asked for late check out check out is 11, we made a desk of 1130.. The worker agreed then starts calling at 11. When I spoke to him 5 mins before.

Miinukset: When I walked to office to check out, the worker would not come out to speak with me. THE WORSe experience of life @ a box with neon lights

Plussat: Very nice and clean...outside nice also

Plussat: Auton sai oven eteen.

Miinukset: Kävellen ei kunnolla päässyt minnekään, ei jalkakäytäviä.

Miinukset: Front desk person was unfriendly and the room was dirty.

Plussat: The location was perfect for our last stop when returning north. Although breakfast was not supplied, the in-room coffee was excellent (we travel with our own 1/2 and 1/2) and there was a convenient diner next door. The room was clean, and comfortable and we intend on staying here in the future when returning from visiting the south.

Miinukset: We had no complaints whatsoever. Everything worked including the wifi. No problems,

Plussat: Quiet

Plussat: Price and location

Miinukset: No coffee pot in room. Asked for extra pillows due to my wife sleep apnea, we were denied extra pillows.

Plussat: This was not breakfast and place need a good up date remodel

Miinukset: This was not breakfast and place need a good up date remodel

Plussat: Hotel was right off the highway

Miinukset: The bed was caved in at the center so my husband and I continued to roll into each other in the night which lead to horrible sleeping conditions. After being on the road for over 11 hrs and choosing this place I was very much disappointed in the turnout.

Plussat: I had a place to sleep

Miinukset: Carpet was dirty look like it had never been cleaned the AC unit was leaking onto the floor below it. Units needs some updating.

Plussat: Great room, great location and friendly staff.

Plussat: Plus- Hallways smelled strongly of blueberry donuts.

Miinukset: Minus- Hallways smelled strongly of blueberry donuts.

Miinukset: Coffee was cooled they were remodeling breakfast wasn't all that good

Plussat: Staff was very courteous

Miinukset: Noise... uncleanliness....

Plussat: I love your motel beds were nice rooms were great but you morning breakfast sucked

Miinukset: Morning breakfast was horrible

Plussat: Close to major highway and stores

Miinukset: Needs updates visible wall damage and ceiling damage and a lingering Oder

Plussat: The staff was excellent

Miinukset: The breakfast was no where near my experience from last year at this same hotel. The food was cold and very few choices. I love animals, but I do not have one. The hotel should designate 1st floor rooms for animals, due to the external doors, and Owners could walk their their their pets without disturbing other guest. I had to go purchase room spray to get the scent of animals out of my room. I am allergic to feather pillows, and I have to carry my own, there should be a choice.

Plussat: Friendly staff, delicious breakfast, nice location, very clean. Much nicer than the overly expensive Marriott I stayed at near Dulles Airport.

Miinukset: I had no bad experience here. Everything about this place fully exceeded all my expectations. Highly recommend to others.

Plussat: Room was nice and clean

Miinukset: They should not advertise that it has breakfast- it was a poor continental breakfast at best

Plussat: Nice location

Miinukset: Outdated windows very noisy. Beds extremely worn out and uncomfortable

Miinukset: Dirty,bathroom sink was clogged,steam bent did not work,exc..

Plussat: To leave

Miinukset: Shabby and rather poor lodging

Plussat: The bed was as old as the hotel it dipped down in the middle very uncomfortable

Plussat: Everything was fine

Miinukset: Nope

Plussat: The location of this hote was exactly what we needed.

Miinukset: Hote was very outdated and it smelt like cigarette smoke.

Plussat: Room was clean and the bed was comfortable. Was a great place to stop for a night during a road trip. Located next to a police station, which was a plus. Breakfast was provided and wifi worked great.

Plussat: The price.

Miinukset: Each day I found a dead or dying bug. The first night was a dead flea in the bed. The second morning was a small bug crawling that died when I flicked it. The third morning there was a dead roach on the bathroom counter. The bed was really uncomfortable.

Plussat: TRAVELERS... DO NOT DO IT! Cracked tile. Filthy towels. Dirty walls. Nasty shower curtain. I travel for work and stay at a lot of different types of hotels. This place is a dump, pure and simple.

Miinukset: TRAVELERS... DO... NOT... DO.... IT! Listen, I have stayed at some cheap hotels. This place is worse. Pot smell in the room. Live in families. Screaming all night. Dirty dirty dirty rooms. Hallways not even cleaned with a vacuum. No one at desk.

Miinukset: For only two nights to requirement to pay for deposit $100 on hold until check out to get money back. I suspected hotel clerks tried to pay me off because I asked few customers about it , they told me that hotel clerks did not charge them for deposit.

Plussat: Room was what I expected; friendly staff; good location with police dept next door.

Miinukset: Hallways had an odor but not my room did not.

Plussat: Location and police station right next door.

Miinukset: The hallways had a bad odor, no vending machines, breakfast not quite what I expected.

Plussat: I didn't like this hotel, but I the room was paid for and I had no more money at the time so I stayed. The bed covers had holes in it and blood on the sheets. The desk clerk said someone would changed the covers and the didn't, I found the blood later.

Miinukset: The bed covers was never changed after I reported it the the desk clerk and then I found blood on the sheets since the did nothing about covers I got my own sheets, old rugs were rolled up in the hall. I hated it there and a refund would be appreciated.