Hotel Appartement Neuhaus

Good location and that's about it.

Manager tried to give us old rustic, dusty room instead of the modern apartment that we booked. We didn't accept and it turned out they made the booking error and our apartment is not available. We got 2 separate rooms for first night and only then were moved to the proper apartment. Lots of hassle, nervous situation and rude strategy from the management. If we didn't argument we would stay in old dusty room for the whole stay ! And of course rustic one was cheaper. Avoid such shady businesses.

The location and the furniture inside the hotel

Stuff was unfriendly and hardly spoke German. In the Restaurant the service was not adequate for a 4 star hotel. Furthermore the food had no opportunities for vegans and vegetarians. At the breakfast the yoghurt was sour. In the Room the towels were very old and the soap was provided in a refillable bottle. That does not look very classy. For a price of more than 150€ per night I expect a higher class of service and higher quality interior. Hence my review is in a lower category. I have been to several hotels already in Mayerhofen -also 3 star- and the service was definitely the lowest here in Neuhaus.