Best Western PLUS The Tudor-Box Hill

The apartment had had a quick clean but definitely requires a thorough clean. The floors were sticky, furniture had dried up spills everywhere, there was a single bed sitting in the middle of the living room un made, there were no extra blankets in the apartment, hairs left in the shower and NO pots or pans or containers for the microwave or stove even though there was a full kitchen! As I was travelling by myself I had booked into this hotel for safety reasons only to be told I had to stay across the road. This made my decision to stay there to feel safer invalid as I felt very unsafe in a building with no management on site. I also booked into this hotel as it had a pool which I couldn't access unless I wanted to walk all the way to the original site.

Nothing

Dirty and not up to the standard or pictures shown