Antwerpen hotellia

Plussat: Stayed here with my son on a long holiday. Easy walk to the Zoo, shopping, food and Museums. Entrance to tram is right next door. Staff is friendly and accommodating when I wanted to extended another night in the same room. Highly recommend if it’s your first time in Antwerp.

Miinukset: Couldn’t use the fridge in the room. This might be due to Covid but I’m not sure how that can be any worse than using the bathroom or any other part of the room.

Plussat: Very nice hotel. Very nice and friendly staff

Miinukset: But the the 30 minute check in queue was absurdly slow and a real pain. There was also only one Lift working which created real hassle in being able get to and from the rooms

Plussat: Location and comfort of the room

Plussat: Sänky oli kyllä todella hyvä. Ja aamupala maistui...

Miinukset: Vähän ehkä turhan kovasti äänet kuului käytävältä huoneeseen.

Plussat: The location, which is really excellent.

Miinukset: My husband upgraded my room as a surprise as this is the first trip I had away from my 1 year old baby twins. The staff were supposed to mention it but no one did. He had to tell me himself he upgraded the room to a suite.

Plussat: The location was spot-on

Miinukset: The way too loud live piano-music in the lobby/restaurant. Very annoying.

Plussat: The location and the size of the room.

Miinukset: Opening hours of the pool and sauna were too short

Plussat: Good service by proffesionals, the location, the smile.

Miinukset: I should nt mentioned it , but i found a little bag of sugar that was already used in my coffe set.

Plussat: Location; value for money; fantastic receptionists - very helpful and friendly

Miinukset: Inadequate lighting in the room (room 741); and curtains did not shut completely.

Plussat: Our wishes were taken into account, staff was helpful.

Miinukset: The room facilities were not checked before handing out the room.

Plussat: keskustassa

Miinukset: hieman kulunut

Plussat: Keskeinen sijainti Antwerpenissä.

Miinukset: Kylpyhuone pian remontin tarpeessa.

Plussat: Huippuluokan hotelli näköalalla ja siisti upgraded huone 7 kerros! Runsas buffe aamiainen at special price 16 Eur !

Miinukset: Ei !

Plussat: Location, comfort, good service.

Miinukset:

Plussat: Location, Cleanliness, Friendly Staff, Leisure.

Miinukset: Restaurant was abit overpriced for what they served.

Plussat: Kids stay free! The staff were very friendly and accommodating. The rooms are spacious and very clean. We were given discounted tickets to Acquatopia next door, which we thoroughly enjoyed. Although the hotel is near the train station, it is a quiet hotel. The neighborhood may appear to be at first less than scenic but it is very safe.

Miinukset:

Plussat: The staff was so friendly and the hotel had a lot to offer in regards to service (bar, restaurant, snack bar)

Miinukset: While it was a great hotel and close to the subway, it felt pretty far from downtown.

Plussat: Most things

Miinukset: Breakfast

Plussat: Nothing!

Miinukset: The stuff at the reception desk is very arrogant. We book the room and they told us that they can’t give us the room because of Korona virus but also they will not give us our money back! They charge our credit card. Never again this hotel!

Plussat: The location, fitness/swimming pool and breakfast are nice

Miinukset: Bathroom is outdated and needs refresh

Plussat: 1.location , 2. excellent knowledgable staff,3.perfect rooms ,super nice,4.priced just right and 5.the best breakfast buffet ever. 10 th year staying there , approx 4 after major renovations.Thanks , keep it up ,George from Miami, FL USA

Miinukset: Looked everywhere, room, carpet , elevator, restaurant, front desk, wifi all tip-top,could not find anything needing upgrade. Great!

Plussat: Very kind staff.

Miinukset: Very old rooms. I mean, really old.

Plussat: Aamiainen oli erinomainen.

Miinukset: Ilmastointi puski huoneeseen sisään hyvin epämiellyttävää ilmaa jostakin konehuoneesta. Sammutimme sen ja avasimme ikkunan. Tämä onnistuu vain kesällä! Etäisyys keskustasta on pitkä.

Plussat: Good value

Miinukset: The outside ring road was a little bit noisy inside dutiny night.

Miinukset: Reservation was for a "king" room - that was not available upon check in we were told - they only had "queen" available Why make a reservation when they cannot provide what is reserved?

Plussat: Friendly personnel. The breakfast was very good with alot of choice.

Miinukset: I had booked 2 rooms, but when we arrived, only 1 room had been actually been reserved. It took quite a while before a second room could be arranged as the hotel was apparently full. Finally after 20 minutes, a second room was given to us.

Plussat: I really liked the lobby and the reception design.

Miinukset: The rooms are old style and not suitable with the new lobby

Plussat: confort and design

Miinukset: breakfast

Plussat: Good value for money. Breakfast was very good. Free parking right in front of entrance.

Miinukset: Video on demand abusively expensive, location a bit too busy with cars everywhere, public transport to city center not so good

Miinukset: Bad

Plussat: The location is good.

Miinukset: The room is too small.

Plussat: Very friendly and helpful staff at the reception, spacious and well-equipped room

Miinukset: Outrageous breakfast rates

Plussat: Public transport to town center is easy Swimming pool & Sauna

Miinukset: Promised safe in room unavailable Secure parking is not free as was advertised

Plussat: Pleasant staff and comfortable room

Miinukset:

Plussat: location ideal for meeting with easy out-of town access and parking

Miinukset: not ideal if for leisure stay

Plussat: Siisti huone hyvällä sijainnilla. Ystävällinen henkilökunta. Hyvä aamupala.

Plussat: Siistit huoneet, yleisesti hinta-laatusuhteeltaan hyvä hotelli sekä mukava henkilökunta.

Miinukset: -

Plussat: location was very good, close to the Central Station, breakfast was good, simple but more than sufficient staff were very friendly and helpful

Miinukset: no AC in the room, which made sleeping uncomfortable as extremely hot . The weather of course cannot be controlled by the hotel.

Plussat: check in

Miinukset: noisy in the corridor

Plussat: Good location close to train station

Miinukset: Sigaret smell in room

Miinukset: Hello, Because of coronavirus we couldn't get to Antwerp. They didn't return the money we had paid in advance. So the impressions aren't so good. The viirtual guests Nino and Maia.

Plussat: Well located, clean, affordable, perfect of a night over in beautiful Antwerp

Plussat: Sijainti oli ihan hyvä.

Miinukset: Huoneessa haisi hieman tunkkaiselta ja huone oli hyvin niukasti sisustettu. Lattiat olivat hieman tahmeat.

Plussat: Excellent location, near the central station. Basic hotel but adequate for a short stay, we had to book an extra night due to weather conditions and that wasn't a problem. All the staff we came across were friendly and helpful. Breakfast was good but the room was more like a canteen.

Miinukset: No hairdryer in the room. The window didn't close properly, a problem as we had high winds. No toilet brush.

Plussat: Hotellin sijainti oli toiveeni mukainen, lähellä asemaa ja kävelymatkan päässä nähtävyyksistä. Aamiainen ylitti odotukset, sillä se oli huomattavasti parempi kuin Ibis budget Bruggen, samoin huoneen käytännöllisyys.

Plussat: Very friendly and helpful staff.

Plussat: Good location. Very friendly helpful staff

Miinukset: Rooms are very basic. Poorly lit and shower and bath are barely big enough for an average guy. Bath mats are required too. Baths are very slippy when having a shower.

Plussat: Staffs very polite

Miinukset: Nothing

Plussat: The location isn't too far from the centre and there are some places to eat nearby.

Miinukset: The room was very dirty, the shower was an attachment to the bath and was not fit for purpose, check in took 25 minutes as only one person was doing it. I was disappointed with almost everything about this stay, it was really a run down property.

Plussat: Hotelli pääpiirteittäin todella siisti. Huoneessa oli jotain kulumia, mutta ne eivät ainakaan meitä häirinneet. Hotellihuoneen hinta oli suhteessa siisteyteen, huoneen kokoon ja hotellin tarjoamiin palveluihin hyvin edullinen. Keskustaan ei ollut kuin 1,5 km.

Plussat: Room and bed very comfortable. Location very convenient to city centre (if you are happy to walk 10minutes), very near a reasonable supermarket and restaurant district. Carpark within the hotel was very convenient.

Miinukset: Better lighting in the room, the lamps were small and a bit gloomy. Carpark access was tricky with a large car.

Plussat: The hotel is in a great location, a short walk from public transport; despite being on a main road, it was perfectly silent and soundproof. The experience was very swift and enjoyable, from booking to check-in/check-out and the hotel was quick to answer to email for information and other. During the stay, the personnel at the reception and room went well beyond expectations, always providing useful inforrmation, advice and accomodating any request in a warm and kind manner. I really felt like an appreciated customer, had a great experience and definitely looking at going back when in Antwerp

Miinukset: Nothing remarkable, really no complaint. Price wasn't the cheapest, but I think the value for what you get is well worth

Miinukset: Free wifi is very poor when the hotel is full - it didn't work at all on weekends.

Plussat: Location and easy commute

Miinukset: Ugly carpet

Plussat: Amazing service

Miinukset: It was quite basic and the pillow wasn't exactly the best

Plussat: Halpa, ok sijainti, riittävän hyvä aamiainen.

Miinukset: Huoneessa oli aika kuuma, ja ilmastointi erittäin äänekäs. Huone oli siivottu ylimalkaisesti.

Plussat: Aamupala ok.

Miinukset: Huoneessa oli melko lämmin. Siisteydessä toivomisen varaa. Kokolattiamatto on vanhanaikaista. Pyysin huoneen ylhäältä ja minut majoitettiin ensimmäiseen kerrokseen. Pimeä huone, valoissa vissiin säästetään.

Plussat: Alakerran tapasbaari oli loistava

Miinukset: Kaytavat olivat hieman epasiistit

Plussat: Great location next to the train station. Good place to stay just for a night

Miinukset: The hotel looked unclean from the outside but pleasantly surprised when we went through the door. Bed's were too soft, scuffs on the walls. Breakfast wasn't anything to shout about; dry bread and reconstituted ham.

Plussat: Location

Miinukset: Dirty room

Miinukset: The bed wasn't comfortable,the cleaning of the bed wasn't good.the bathroom was dirty and there was a constipation.

Plussat: Aamiainen normaalin hyvä, tuore ja maukas. Sijainti erinomainen. hyvä hinta laatu suhde

Miinukset: sijainti hieman meluisa, samoin hotellin ääni eristys.

Plussat: We took a small room for two nights and got all we expected - a cozy space with a good bed, shower and wifi. Clean, very central and very lovely staff. It was perfect for our needs and considering the good price for the location this place is highly recommended.

Miinukset: Receptionin mies oli hyvin epäystävällinen. Yritin saada kolme kertaa selville parkkipaikkaa autolle, mutta se ei selvinnyt edes kartan avulla.

Plussat: Good

Plussat: Friendly staff, in the centre of town and nice price.

Miinukset:

Plussat: breakfast was very good bathroom very clean, location great for station but a long walk (15 mins) to the best bits of Antwerp.

Miinukset: walls in room needed cleaning, a double room did not come with a double bed the two single beds were pushed together with a double spread over the top, a little deceptive from the pictures. both beds were unsupportive.

Miinukset: room smelt of cigarettes, one of the single beds was missing a leg, so the bed was unbalanced and the toilet was still dirty from last occupants. Breakfast was vey basic with no toaster, cheap horrible tasting fruit juices, not much choice of anything. The only positive thing about the hotel was its location opposite the train station, so handy in that sense.

Plussat: the postion of the hotel was excellent, breakfast was good and overall good value

Miinukset: The room didnt have tea/coffe facilities, there were marks on the bed which was off putting

Plussat: It is good location

Miinukset: every thing was good except advance booking information wass npt available

Plussat: Kylpyhuone oli hieno, hotellihuoneen sävyt miellyttävät

Miinukset: Sänky oli huono nukkua

Plussat: The location, it was very easy to move around by foot or by metro and there were a lot of restaurants that you could choose. If you are interested in buying diamonds there are a lot of jewerly stores all around.

Miinukset: The staff attitude. There are definitely not for " customer service"

Plussat: lähellä keskustaa ja palveluita

Miinukset: ponnettomat suihkut

Plussat: Huone oli iso ja ihan siisti.

Miinukset: Liikenteen äänet kuuluivat jonkin verran huoneeseen. Aamupala varsin vaatimaton.

Plussat: Proximity to centre and zoo.

Miinukset: Parking took a while.

Plussat: The hotel is right across the street from the central train station which is very nice when you arrive by train, however, when the window is open in your room it makes it very noisy.

Miinukset: The two large windows were fixed so that they would not open much - only about six inches. It was summer and the thermometer we had read that the room was over 90 degrees F. We asked for a fan but the hotel had none. We did not stay the second nite.

Plussat: Not much to like at this hotel. I hope to get a bargain, but I ended up hating my decision.

Miinukset: Extremly noisy, both inside as well as outside (very close to the train station, which is so noisy...). Room is very small and the carpet is soo dirty. Windows do not open, air stinks! TV is up high, you cannot watch it without breaking your neck. Only thing that was ok was the bathroom: clean and nice shower.

Miinukset: To have to pay for parking space. They should get free parking space

Plussat: The location, the helpful staff, the bed is great!

Miinukset: The temperature in the room, it was hot, and the ventilation/airco made a lot of noise, the windows can't be open. I would not advice to stay here in the summer during hot periods.

Plussat: Clean, spacious room Friendly staff Got everything covered with regards to COVID Less than 5 minute walk to tram stop to get into centre of Antwerp

Miinukset: Nothing

Plussat: Kaikki toimi ja oli loistavasti ,lisäherkkuna joka iltainen sauna!

Miinukset: -

Plussat: The room was big, clean and very comfortable. I loved the bed very very comfortable. The staff was helpful and kind.

Miinukset: Due to covid regulations There was no buffet offered at the premises for safety measures.

Plussat: I liked the luxurious atmostphere, bath, location, internet and somewhere safe to leave the car.

Miinukset: Price

Plussat: Nothing

Miinukset: It was surprising that there was no english tv Channel. bbc World / bbc 2 were changed to Music and cnn was not working.

Plussat: The breakfast/restaurant and the comfort level of the bed were the only decent part of the hotel.

Miinukset: The rooms are well past their "use by" date - stained carpets, burns on the furniture, stained shower curtains, mold on the shower walls. The rooms are also extremely dark - I stayed in an Executive room and had to move the lamps next to the desk so as to no strain my eyes. There are very few restaurants within walking distance, particularly on Sunday nights when the hotel restaurant is closed - the hotel recommends the same restaurant to everyone but it only holds about 40 people. Also asked at reception (she was unsure where the airport was!) how far the airport was and was told it was 20kms away and would take 28 mins - in truth, it was 9 kms and took 10 mins. Also, note that they don't stock the mini-bar in the room.

Plussat: Hotel restaurant, excellent food.

Miinukset: Heating didn't work, overly squeaky doors, parking garage too small.

Plussat: Good facilities, helpful staff

Miinukset: Lighting in room was too subdued

Plussat: Location for the Wezenberg Pool was excellent (across the road!!) which was what we went for. Comfort, cleanliness, large room, air-con worked well, bar, bar staff were lovely, excellent breakfast, price. I would definitely stay here again.

Miinukset: I felt the staff on reception were a bit anti-English and I felt like I was an inconvenience to them EXCEPT for a Dutch guy called Mike Osinga. Nothing was too much trouble for him and he was very helpful and friendly even finding out which train we needed and from which platform. All hotels need more Mike Osingas!! What a lovely young man!

Plussat:

Miinukset: We had booked a non-smoking room and when we arrived we found our room actually had a strong smell of smoke. We were then moved to a smaller non-smoking room, which was fine.

Plussat: Outstanding, efficient and friendly service from the hotel staff. Breakfast buffet was very nice.

Miinukset:

Plussat: Excellent value for money at weekends. Although not central the transport links are very good indeed with a tram stop some 100 yards from the hotel.

Miinukset:

Plussat: comfort of the room

Miinukset: nobody spoke french in the reception for an hotel with for stars it's very sad

Plussat: Pretty good

Miinukset: Not organized with the beds.. So 2am this drunk guy came and clamed I was sleeping in his bed.. That started an argument and waking up the other ppl in the room.

Plussat: The excellent service by staff

Miinukset: There is constructies in the front ochtend hotel. Not their fault but gets a bit dirty.

Plussat: The private room was spacious for a hostel, the bed was comfortable and the staff were friendly.

Miinukset: Website states there is parking available, which there isn't. Not only that, but the check in staff was unable to provide parking suggestions. The website mentions a bar/terrace. There is no bar or restaurant. Finally, due to extensive construction, the is no vehicle access to the hotel. I had to park illegally about 300 m away in order to walk to hotel where they failed to provide parking suggestions. In the end I found a parking lot about 500m away under the cinema for 20 euro per day. Note that the website also mentioned a pick up/drop off area. Its definitely time for the website to be updated.

Plussat: Modern central and near transport and all amenities

Miinukset: Roadworks outside are temporary

Plussat: Large communal kitchen, short walk to old town area, nearby restaurants and shops. Had an issue with one dorm-mate that the morning reception guy was super considerate/apologetic about when I brought the issue up. Appreciated him listening and offering to note it for other staff to address.

Miinukset: Walked in just as the staff and one guest were dealing with a theft that had recently occurred on the premises -- so immediately felt a bit uneasy. Then at check-in had to sign a paper agreeing to pay for any damages to the room that occurred; unsure how this would be tracked in a communal dorm... Staff seemed stressed and a bit unhelpful. Dorm lockers were unable to actually be locked (something that should definitely be fixed given the aforementioned theft!). Bathroom faucet didn't fit within sink basin, so was hard to wash hands and face. Shower seemed dingy and old.

Plussat: The building is apparently brand new and well decorated. The common areas are pleasant.

Miinukset: The street in front of the building is still in construction. The rooms are sparse. The facilities annonced (Parking, Breakfast buffet) were not available. The parking possibilities are actually paying parking in the street. The breakfast was not available due to the ongoing pandemic, which is understandable. But if no breakfast is available, the booking should not announce that breakfast is included and charge us for it.

Plussat: I booked a private double room. The room was big, spartan, reasonably clean and towels were provided in the room (not the message I received via booking.com). Staff were very friendly and helpful. Breakfast was ok for 6 euros, but nothing special.

Miinukset: There was only one sheet on the bed mattress, which I find to be unhygienic - I expect a mattress cover or undersheet! Breakfast was served in a very small area at the end of the bar (about 1.5m long) - with food on the counter, and all plates, cutlery etc below - so it was difficult to serve yourself, because of course, someone was always standing in the way.

Plussat: the receptionist was really nice!!! he recommended restaurants and checked information for me. and the room is comfortable. btw, it's really close to the centre!

Plussat: Clean, quiet.

Miinukset: I have to put on and take off linen and take them to laundry room.

Plussat: Very easy check in and out. Staff were pleasant and spoke good English.

Miinukset: Rooms were dirty, with visible damage. Unpleasant smell in corridors.

Plussat: Nice staff, clean room.

Miinukset: Room a bit small.

Miinukset: Het was e nice comfortable hotel

Miinukset: They removed tea and coffee from the rooms and the WiFi was more than poor. A friend got sick and could not arrive and they charged 100 %.

Plussat: Nothing

Miinukset: I made a reservation which was confirmed by the hotel for a double room. I arrived and they said they only have a disability twin room available and they can’t do anything else. I had just travelled 6 hours and wanted to sleep. The next morning I spoke to the Manager Kim who was very rude and extremely unprofessional. I was told that their system has made a mistake and there’s nothing she will do for me. There is no communication between the staff, I was told I had been given late check out for the inconvenience but that was wrong because I paid for that too. No cooperation and no intention to resolve my problem, Kim rudely just said, I am the manager there is no one else to speak to and nothing I can do for you. I feel robbed. On the anniversary of my relationship with my girlfriend, we were given a twin room.

Plussat: Kind reception staff, free parking and a tram stop 5 min. away

Miinukset: A bit run out, not disturbingly though.

Plussat: Simple

Miinukset: Charged us more than the price we booked for.

Plussat: Location

Miinukset: rooms are slightly dated

Plussat: The crew gives my an informal feeling with I appriciate.

Miinukset: The rooms are not so big and I prefer a wider bed. The stairway need a new paint and a second elevator should be optional

Plussat: Good, quiet, friendly staff, free parking, not luxury, but all necesssary, good price/quality ratio

Miinukset: No

Plussat: quiet place, restaurant

Miinukset: cleaning staff behaviour

Plussat: The food was very good and the staff friendly

Miinukset: The cleaning staff were quite rude

Plussat: Helpful staff, easy access to city

Miinukset: Small room, very hot

Plussat: Good food service/buffet.

Miinukset: Small room, but pretty good-sized for a European hotel.

Plussat: Cost. Restaurant good value for evening meal and breakfast. Pleasant staff.

Miinukset: Bar service a little slow (but OK).

Plussat: Set back from the main road, quiet, great beds.

Plussat: 1 min walk from train station. right next to shops and restaurants and entrance to China Town.

Plussat: Very clean and comfortable, nicely decorated with a calm atmosphere. This hotel is located in the hub of the transport system so you can go anywhere in Antwerp and beyond from here.

Miinukset: Nothing, I wasn't disappointed with anything throughout my stay.

Plussat: Great room and excellent location

Plussat: The staff were incredible. Could not fault them what so ever. We had to cut our stay short due to needing to head home to Australia early because of COVID-19 outbreak. The staff helped us so much with anything they could to make our experience better. Thank you! Also- Our first room had a broken window, they moved us straight away. The rooms were clean and tidy.

Miinukset: The property was quite far out from the city centre and restaurants and other shops, etc. Public transport in the area was often unreliable but that’s not the properties fault.

Miinukset: It was not good totaly, poor facility, not comfortable at all, water leakage in the toilet. I would not recommend anybody to sleep there. But booking. Com is top

Plussat: The price is OK

Plussat: Late Checkout on sunday Till 5 pm., Good price, helpful stuff.

Miinukset: The rooms were as expected, but a bit over time, which you could der in furniture. The hotel is outside the City, which wasnt a big Deal , so WE could save City Car Tax, but a huge Problem was the Public Transport. The Bus fromm hotel is only every hour, the Tram about 2km feetwalk.

Plussat: Leaving the place Saturday morning. Not as advertised. Waste of time.

Miinukset: The room was awful.. Bathroom dirty.. Awful location. Only stayed one of the 2 nights as couldn't stand a second night in a noisy room. It was advertised as a sound proof room. There was nothing sound proofed or event quiet regarding it..

Plussat: Cleanness, staff.

Miinukset: Location far for city centre, there was no air conditioning like in description of hotel facilities, coffee machine didn’t work, room was too small and hot. Needed to cancel my reservation for rest of days.

Plussat: (Nb.This was the Novotel, next to the Ibis that was closed due to the corona.) Parking, checking in, elevator to floor was a short excursion. The room was spacious, well designed and practical. There were some nice toiletries present, and the towels were good. The restaurant/bar area is spacious and light with a wall of windows onto the terrace. The terrace and its little outdoor bar is equally open en comfortable. The large, enclosed garden with nice green gras, shrubs and trees surrounding a large pool with poolside seating is a beautiful paradise in the industrial area. The cocktails are generous and the food is really good. TV channels included Classic 21 and Arrow radio.

Miinukset: Nb This was the Novotel next to the Ibis). Long hall walk from elevator to room. The queen size mattress was no longer even. The carpet had spots on it. The breakfast was a not very interesting corona-takeout with mostly sweet stuff. The worst thing was that my styling tool did not work in the shaving-only plug in the bathroom. It worked in another plug, but there was no mirror. Very useless for a woman who likes to style her hair.

Miinukset: Huone oli kylmä, tupakka haisi ja aamiainen oli liian suppea.

Plussat: Hyvä aamiainen ja erinomainen sijainti

Miinukset: Pieni kylpyhuone

Plussat: Ok sijainti, bussi- ja raitiovaunulinjat kulman takana. Tilava parkkihalli vastapäätä, hyvä aamiainen. Huone oli pieni mutta siisti.

Miinukset: Henkilökuntaa ei ollut paikalla vastaanottotiskillä saapuessa tai lähtiessä, heitä piti kysellä erikseen paikalle. Vieraat olivat metelöivää sorttia: käytävässä rymisteltiin pitkin yötä ja aamiaisella eräs ryhmä tappeli kovaäänisesti pöydässä.

Plussat: the area the hotel was very convenient

Miinukset: As we arrived at 23.30 as mentioned in our booking, the guy who checked us in told us that we couldn't get a double bed, as booked when we arrived late!!!

Miinukset: Small breakfast, smaller room, smallest bathroom.

Plussat: Good location

Miinukset: Bathroom a bit smal

Plussat: The breakfast was lovely, a good range of food and drinks. The room was clean and spacious and the location was perfect for me to easily get around central Antwerp and see the city.

Plussat: The location was nice, there was a market nearby on the weekend. The staff was very friendly. Our room was clean.

Miinukset: We had pictured our room to be larger and more modern from the pictures. Our bathroom window was duct taped shut, since it didn't close properly, but it was still a litte breezy (but not much).

Plussat: This hotel is in a good location with compact, but nicely renovated rooms. Underground parking is directly across the street for about €15 per 24hours. Walk to Grote Market is about 15mins with lots to see on the way. Restaurants and pubs near by. Cot was provided for infant. Would stay again.

Plussat: clean, nice breakfast, in the city center

Miinukset: wifi too expensive

Plussat: Nice room, nice lobby personnel.

Miinukset: Noisy room at times (bad insulation). Not during night hours though.

Plussat: Location and price

Miinukset: Noise as the hotel room walls are very thin

Plussat: The Hotel was freindly, clean and situated nicly in Antwerp. The location is one of the stronger points of the hotel.

Miinukset: Only one disapointment was the 14 euros per breakfast which is expensive if you only have a cup of coffie and bread.

Miinukset: Pyysin tupakoimattoman huoneen ja sain huoneen 120 jossa on tupakoitu taatusti viimeiset 20 vuotta. Samaa huonetta 120 yritettiin tarjota tupakoimattomana muillekin. Vastenmielistä!

Plussat: Sijainti

Miinukset: Kokolattiamatot pois

Plussat: friendly and helpful staff

Miinukset: breakfast was too expensive

Plussat: Value of price of room comparted to other hotels in the area

Miinukset: Location away from main Meir district and train station and smallness of the rooms

Plussat: Central location. Clean and modern.

Miinukset: Bit difficult to find.

Plussat:

Miinukset: room to small

Plussat: Its a nice new rebuilt hotel

Miinukset:

Miinukset: Kovat tyynyt

Plussat: Kindly staff, very silent rooms, easy parking for 19euros/day

Plussat: Nice hotel well located for harbour area.

Plussat: The hotel is outside the city centre, which was convenient for me.

Miinukset: It was the standard of a clean budget hotel, but the price of a 5*. €200 per night, for an adequate bed in a convenient location was outrageous and I won’t be back

Plussat: Breakfast was great, a lot of choices. Location is close to the center of Antwerp City

Miinukset: If you park your car , in front of the hotel, you need to be very quick to take a ticket to the machine , because the police is very fast for fees. .. 7 minutes.

Plussat: Check in was simple. Staff were professional. Parking simple. Managed to get connecting rooms for our family. Breakfast was standard and à la COVID-19 procedures so no buffet. Overall great stay for value.

Miinukset: The distance to walk to the main attractions and sites but we knew that before we booked.

Plussat: Great shower Nice comfy bed

Miinukset: Air con could be improved Room was too warm

Miinukset: Comfortable and quiet hotel.

Plussat: Nukuin hyvin, aamiainen oli monipuolinen ja riittävä.

Miinukset: Paikka ei ollut eritysen siisti,

Plussat: Location near Haven was just where I needed to be. Price was great value.

Miinukset: In room internet didn't work. Staff was helpful, but couldn't solve problem over the weekend. Free Wifi in the lobby worked out fine - but for a business trip, it would have been an issue. They offered to move after the first night - so the staff dealt with the problem very well.

Plussat: Not a four star hotel

Plussat: It's a basic hotel. All basic hotel services are available. I liked the free WIFI.

Miinukset: On arrival, my reservation was not found. We had to stay at a smoking room with two separated beds. The smell of the room really got to us. My girlfriend couldn't sleep and had a headache the next morning. Only after threaten to leave we were offered an other room. This experience had a negative effect on our opinion of the hotel.

Plussat: The bathroom is really wel organized, I loved the door system. And the location is good beteren the center and the highway

Plussat: Good clean Hotel, short distance to City Centre and near to Boats

Plussat: staff were very understanding and wanted to help you all the time i would use the hotel again in the future fantastic hotel would recommend anyone to go there good value for money clean tidy hotel thanks very much

Miinukset:

Plussat: Secure on-site parking was welcome and good value. Rooms had air-conditioning. Ice making machine in lobby. Overall excellent value at weekend tourist rates.

Miinukset:

Plussat: Convenient location, comfortable hotel, good breakfast buffet included in price

Miinukset: Two favourite TV stations, previously shown, had been lost and not re-tuned in - "Vitaya" and "Jim"

Plussat: location

Miinukset: Nothing

Plussat: Staff were very helpful and welcoming and the om was very clean and understated.

Miinukset: n/a

Plussat: Breakfast was good, one of the few European hotels to provide a decent type of fried breakfast.

Miinukset: Food was excellent in the restaurant, but the service was very slow, I was left just sitting there for long periods.

Plussat: Staff very helpful

Plussat: Value for money, but location was too remote Lot of Toys for small kids to play & staff also offered a complimentary toy to my son

Miinukset: Location was too remote & felt not safe Lot or parking area but no parking marks that lead not parking effectively

Plussat: Beds are super comfortable! Very good night sleep. Location close to main road but you cant hear anything in the room. No problem with dog.

Miinukset: Depending of who was in reception I have been charged different prices for sandwiches so I still dont know how much they really cost :-)

Plussat: Free parking facilities and easy to find

Miinukset: Their intransigence in not cancelling my booking early after I had been taken ill.

Plussat: Extremely comfortable bed. Good menu and nice food.

Miinukset: It is far from the centre with little public transport especially at weekends. No safe in rooms.

Plussat: Close location to port

Plussat: only night stay for busisness

Miinukset: expensive breakfast

Plussat: Huoneen sai useita tunteja ennen check-in aikaa.

Miinukset: Vaatimaton ruokalista. Ruokalistalla ns snack ja starters ruokia ja vain muutamia lämpimiä ruokia.Alakerran huoneissa melko viileää.

Plussat: Allow pets in the room

Miinukset:

Plussat: The location and the helpfullness of the personnel

Miinukset: The lights in the lift were turning off too quickly!

Plussat: The staff were all very pleasant.

Miinukset: The swipe key in the lift, we ended up in complete darkness! Would have liked tea & coffee making facilities in the room.

Plussat: The bed and the table

Miinukset: poor internet

Plussat: room itself

Miinukset: not actually

Plussat: The breakfast was great! The staff at the desk & at the breakfast were efficient & courteous!

Miinukset: No way is this hotel 4 stars! The sheets did not fit the bed! The pillows were from the 1980's! The bathroom 1970's!

Plussat: The room was nice and spacious. The bathroom was great, decent size, bathtub included, a big wide wall mirror, as well as a hairdryer being included and plenty of towels. Plenty of pillows were also supplied as well as additional chairs. During my stay, the country started to go on lockdown. This meant the bar and restaurant downstairs was not open. However, they did instead bring a cute little breakfast bag to my door in the morning which was really nice of them. They tried their best under the circumstances.

Miinukset: Could have provided more teabags and such, as well as spoons. TV is not great, could do with updating really.

Plussat: Nice cosy hotel, friendly and professional staff, location very good next to train station at a prestigious (shopping) street from which old town is reached in 10 minutes walking distance. Bathroom is nice and spacious. Room space is ok. Breakfast was very good too.

Miinukset: To give this hotel a top rating I would need a bit of a bigger room and more amenities such as gym or spa. Otherwise great hotel.

Miinukset: Siitä, että hotelli veloitti luottokortiltani ylimääräisen 86 euron maksun. Sovitun laskun maksoin. Kun sain luottokorttilaskun huomasin että hotelli on tehnyt tuon ylimääräisen veloituksen. En ole sitä hyväksynyt eli hotelli on siis kopioinut kortin ja tehnyt omin luvin ylimääräisen veloituksen. Olen odottanut viisi päivää selitystä tuohon toimintaan.

Plussat: Breakfast, always right in this hotel, as well as staff in reception.

Miinukset: All about our room. I meet this hotel since 10 years, and they should change already in many aspects as well as isolating of the windows, just very very poor, or inexistent. All wind was entering in the room. I paid for a superior and I get a normal room. Calefactor is very noisi as well as air conditioner, very very old and like a engine of a truck. Impossible to sleep, and the room like a fridge. Was then cold than we couldn't get even a shower because the bath doesn't have calefaction. Incredible in a hotel like this, that I always used to recommend. I hope they can fix all this things.

Miinukset: Hotel is dark, tired and in need of update.

Plussat: The room was very comfortable and clean.

Miinukset: The smokers at the entrance

Plussat: The location , we had as well a nice room very quite

Miinukset: We were not able to make the AC work and there was a missing soap dispenser in the shower The shower area when wet was slippery

Plussat: Breakfast was good value.

Miinukset: Our bed was damaged and room not been cleaned in ages. Underneath the beds was full of cobwebs and filthy. Musky smell in the room.

Plussat: Everything. From the welcome to the breakfast. And also the bed!!!!

Miinukset: Nothing

Plussat: The breakfast and the location. The hotel is ideal for the business travel working in the Antwerp area because it's so close to the (fabulously beautiful) Antwerp Central Station. And there are nice shops and decent restaurants in the area.

Miinukset: The bar was closed

Plussat: The breakfast wat wonderfull

Miinukset: the carpet in the rooms en the hall. Not clean

Plussat: location

Plussat: Our stay was great and the staff were very helpful. Thanks.

Miinukset: The reason I have given fair for comfort is that we didn't like the water bed!

Plussat: breakfast was good but no coffee self service. Close to restaurants etc.

Miinukset: Room decoration needs updating. wall paper hanging or scraped in many places. It surely was not what I would class as a superior room. Strange was also that every night had a different room rate, although still amounting to the agreed total for the 3 nights.

Miinukset: No free wifi in the bedrooms

Plussat: osoite erinomainen

Miinukset: savuton huone , tupakan savut tulivat jostain.....hotellin henkilökunta ei kovin tietoinen kaupungin tapahtumista....sekä mahdollisuuksista

Plussat: Hyvä sijanti ja edullinen hinta.

Miinukset: Tämä ei ole neljän tähden hotelli.

Plussat: Tosi hyvä sijainti päärautatieaseman vieressä. Tosi siisti ja erinomainen aamiainen. Hinta/laatu tosi edullinen.

Plussat: Keskeisellä paikalla aivan Central Stationin vieressä oleva lyhyeen vierailuun soveltuva hotelli. Aamupala eurooppalaisuudesta poiketen runsas sisältäen jokaiselle jotakin. Savuton 5. kerros. Huolimatta keskeisestä sijainnista riittävän rauhallinen. Henkilökunta kielitaitoista.

Miinukset: Jouduimme lähtemään aamulla aikaisin ja pyynnöstä huolimatta ( edellisenä päivänä pyydetty) emme saaneet aamupalaa juicea lukuunottamatta. Pitkä automatka edessä ja lento senjälkeen Suomeen. Lavuaari oli tukossa, suihkusta tuli vain kuumaa vettä, mutta ne korjattiin. Minibaarin listalla oli shampanja, joka puuttui. Tarkasta sisältö tulessasi. Ilmastointi toimi sekä lämpö että viilentäminen.

Plussat: Sijainti, hinta-laatu-suhde, henkilökunta, kahvi!

Miinukset: karkkeja tyynyn päälle :)

Plussat: The location was good, staff helpful, breakfast was plentiful.

Miinukset: Our room was dirty as were other parts of the hotel, parking unavailable very near hotel. Seemed more like two-three stars rather than four.

Plussat: It's location in the city center

Miinukset: Room was very small, view was bad, climate was terrible, defintely NOT a 4 star hotel

Plussat: Room amazing, pool and gym really enjoyable, top breakfast buffet. And pets totally welcome! Plus save and free parking

Plussat: Stylish bedroom and common areas, exceptional breakfast.

Miinukset: Too much dust

Plussat: Once again enjoyed a great stop in a super convenient location. We travel with out two dogs, who are welcomed, and we are regular visitors due to the great reception by staff, nice and spacious rooms and outstanding breakfast.

Miinukset: Nothing. The hotel is being renovated, but the work is done in the day to minimise discormfort for guests, and yes there is a little extra dust in the hallway if you have a room on a floor where building is ongoing, but the works are so well managed that it has very little, if any, impact on a stay such as ours where we don't need to be in the room during the day. An impressive achievement.

Plussat: Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough.

Miinukset: I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.

Plussat: everytime i travel and need a hotel I always stay in one of your hotels

Miinukset: nothing

Plussat: Friendly staff, looked after us with lunch bags when the restaurant closed due to Coronavirus.

Miinukset: Air conditioning wouldn't chill, only heat. Reported it but was told it only kicks in if its hot, it certainly didn't!

Plussat: The location

Miinukset: staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.

Plussat: Excellent services

Plussat: The hotel serves good breakfast. The rooms are large and clean enough.Though the hotel is situated on the outskirts of Antwerpen it is rather easy to get to the centre of the city. Just a 5-minute walk and 5 minutes by tram and you are near the Central Station.

Miinukset: I didn't like the cheating price policy of the hotel and I would never recommend it to anybody. I booked 2 rooms, each of them was 333 euro according to booking.com confirmation. So I was very much surprised on seeing the bill comprising 888 euro. The reception did not even appologise. Just printed a new right bill which was paid. On coming home I realized that they have withdrawn 884 euro from my account on the date of our arrival. The sum of 216 euro disappeared. A friend of mine paid the room cash on arrival. The hotel asked for a 60 euro deposit that should have been given back on departure. It wasn't due to some mistake of the receptionist. These constant money problems practically spoilt the most favourable impressions of the city.

Plussat: Breakfast

Miinukset: The smell from the sink in the bathroom.

Plussat: The room was comfortable and clean. The staff was helpfule. The lobby had enough space. Small shop.

Plussat: The room was very clean and cosy. The hotel has a very central location.

Plussat: Having a nicebed in A'pen

Miinukset: Breakfast, to crowdy at one moment

Plussat:

Miinukset: coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)

Plussat: roomservice, parking, breakfastbuffet

Miinukset: matras of the bed

Plussat: The breakfast buffet is fantastic.

Miinukset:

Plussat: more than adaquate, look forward to future stays.

Miinukset:

Plussat: Very friendly welcome and service. We were made feeling home away from home in this difficult and uncertain Corona times. Very happy with the size of the room and facilities. WalkIing distance to the Meir shopping street and old town.

Miinukset: Navigating the parking in a maze of road works and an ever changing one way streets system :)

Plussat: Really good location close to to the central station and city center. Friendly staff and comfortable bed.

Miinukset: I didn't like the view from the room. It's next to some offices.

Plussat: location was excellent, right outside the central station and not noisy at all very quiet atmosphere!

Plussat: the location nearby the citycenter. Easy to get by car or train. the breakfast and the loungebar at the entrance.

Miinukset: the checkin took more than a quarter of an hour.

Plussat: Nice place, nice atmosphere, staff was very sincere and obliging. A lot of space to walk around and great sauna with the gym.

Miinukset: Not enough choices of food, wish it would be any choices of vegetarian dishes. And rice would be just the rice (or at least explanation next to the name what's it includes). Pillows were too soft. And the sheet to thick. Was waking up all night because it was too warm under, and too cold without. Under the bed table in the room was cleaned ages ago. There was no shower gel, everything else was great.

Plussat: Great bed, great location, great staff, great food, great lobby!

Miinukset: There was one woman who worked there who just wasn’t very friendly. (Dark hair in a pony tail) That’s a shame. I asked where shopping was recommended, got a short and not so tourist minded answer. Put me in an uncomfortable mood. Everyone else stood out as such nice people, smiling, helpful and it’s such a shame when there is that one person who is grumpy.

Plussat: Todella hyvä aamiainen, monipuolinen ja paljon eri vaihtoehtoja, kuten smootheja, ja kuohuviini kruunasi kaiken (vaikkei sitä busines matkalla voinutkaan ottaa)

Plussat: The hotel was in a great location. The rooms were well equipped and very nicely decorated. The hotel is nice and quiet and has a peaceful atmosphere. The staff were very pleasant and helpful with our enquiries.

Miinukset: Although the sheets on the bed were clean and freshly laundered they were stained. The bed was not a kind rather two single beds pushed together which was a little uncomfortable to sleep. The bed-side table was not very clean and I needed to clean it myself.

Plussat: Very nice hotel, clean and centrally located. The underground parking is a plus. It costs 15EUR but it is quite recommendable if you arrive by car

Miinukset: wifi should be free

Plussat: Cleanliness

Miinukset: Paying for wifi

Plussat: Location, nice building, different environment (judish area), close to the city center.

Miinukset: Cleanliness of the room was poor, service didn't arrive even after two warnings, staff in the restaurant was not trained (meal has arrived late and cold).

Plussat: Sijainti on erinomainen,koska asema lähellä

Plussat: Kohtuullisen hyvä sijainti.

Miinukset: Laåpsiperhe, jossa pieniä vauvoja tarvitsee jääkaapin/minibaarin vauvojen maidon yms. säilytykseen. Lääkäri luvattiin hotelli-infossa huoneeseen 24 vuorokaudessa. Ei kuitenkaan tullut, vaan piti mennä itse lääkäriin. Aika epäkohtelias ja välinpitämätön henkilökunta.

Plussat: location, comfort and good dinner

Miinukset: if possible should include breakfast

Plussat: The room is great value for money

Miinukset: When my room was cleaned they often left dirty towels and did not remove used shampoo bottles etc.

Plussat: nice rooms, beautiful architecture of the rooms

Miinukset: terrible breakfast on a sunday morning, hotel fully booked, poor service

Plussat: The coffiee possibility, the ensizing mirror at the toilet, good beds.

Miinukset: My room was probably next to something that sounded very high, possible a air-condition fan? Luckely I had my earplugs so I could sleep anyway, but if I shouldn't have them I should have asked for another room -and that I feel should be no problem with the service I recived in the check in. I would like to have some more information, eg. regarding how/where to use the wireless and in the elevator some more info about the different levels - eg. here is the bar, breakfast etc.

Plussat: Brand new facility, nice furnishment.

Miinukset: Too small and hard pillows. Too soft bed.