Courtyard Melbourne West

The staff when arriving was very helpful,as we needed an urgent care for my daughter. They phoned the location for their hours and printed us a map. They were very helpful to give us information about the motel and pool area. I was also very impressed that the pool was handicap ready including a lift.

The room seemed clean when we walked in. The patio/balcony had beer bottles and cigarette butts from previous guests. The bathtub was not clean, it had soap scum and hair from previous guests. The headboard had a large grease spot from someone's head. I shared this with the manager on duty when I checked out. She did not appear concerned as her attitude or facial expression never changed while I was talking. She stated "sorry about that, we try to inspect some rooms daily to avoid problems."