Holiday Inn Express Hotel & Suites Memphis Southwind

upon arrival my room key would not work due to maintenance guy not change batteries in the door lock. the mgr on duty said he would be glad to let me in anytime his programmer, I agreed last night of stay programmer would not open my door had to break in

This was fun so the fire dept came lights going off etc. The managers & maint. people should be better equipped to handle & run a motel. it was a joke.

Looks like a relatively new property in a good location.

I stayed in room 128: the entry light did not work; the TV did not work and was hanging from the wall mount; the bathroom faucet was extremely loose; the handle on the shower faucet pulled completely off; one of the shower doors was off the track.

Location

Rooms were not properly stocked with supplies. Receptionist were not always available.