City Express Plus Reforma El Angel

Decent breakfast and great location.

N/A

This hotel has a great location. It is in the center of everything in the city. It is very clean, safe, and a well known hotel in the area.

There were a few problems that need to be corrected. First, housekeeping services were very poor the first day. I had to ask 3 times to have my room cleaned. I had to complain at the front desk twice before the room was cleaned, fresh towels, etc. I guess when I complained I was 'punished' by the housekeeper because she only left 1 clean towel. Frustrating. Services were much better the second day. Service in the breakfast area was exceptionally poor. The servers would not even acknowledge me when I went there. I had to get my own silverware. They never offered me coffee, but were serving it to everyone else. I am not sure that the servers were too friendly towards American travelers. I speak Spanish fluently, so it was not a language issue.