Fiesta Inn Aeropuerto Ciudad de Mexico

The place was clean and nice to look at.

I don’t speak Spanish very well and when I tried to call the front desk instead of trying to talk to me they hung up on me this happen more than 4 times. The rooms are very far away and hard to get to with a large amount of luggage.

I came after midnight. Flew from the States. My grandma just passed away the day before. I went to Mexico for her funeral, only wanted to rest before the burial. Check in was not until after 3pm. I had my reservation already on line from you, booking.com. Since I couldn’t check in. Fiesta inn told me to cancel that reservation and to take a room from them directly. The gentleman at the desk talk to someone to make sure they wouldn’t charge me double. Guess what? I have to chargers in my bank statement. Two over $90 dollars chargers each! When I came home I try to get my money back from either booking.com or Fiesta Inn. I had no success, all while mourning my grandma. I am very disappointed with both companies.