Mezzana hotellia

Plussat: Nice hotel with good restaurant and wellness facilities.

Miinukset: Rooms facing to the front or side were affected by traffic noise. Wifi in the room we occupied was unreliable, but no problem elsewhere.

Plussat: Very nice hotel. Clean, good breakfast, very good dinner, vinecellar. Good Spa. Morning shuttle to ski condola and evening back. Friendly staff. Perfect.

Plussat: The hotel is really nice and stylish. The spa area has everything you would want, with the outdoor swimming pool a highlight. The restaurant serves delicious local and international cuisine. The hotel provides a bus service to the ski lift, which is very convenient. The staff are very nice and make the point of providing excellent service. One suggestion I would make is that water be included into the price of dinners (we choose half board for our stay). Otherwise, one has to sign a bill for EUR 2.5 every time at dinner.

Plussat: Nice staff, good restaurant. Clean room.

Miinukset: The photos of the outside pool are quite different from the truth. Looked much smaller and hotel is right by the road so not that relaxing. Was a bit green too! Inside Pool and other facilities all seemed clean and were nice. It just felt a bit overpriced overall.

Plussat: Great hotel, very friendly and helpfull staff, the best location for the area. Our second time in the hotel, must be third.

Miinukset: Nothing.

Plussat: The breakfasts in the hotel are very good, you can even prepare yourself fresh juices that we liked very much. The dinners are delicious. Two of the segments have a beautiful view of the mountains. The host is very nice and takes care of guests. We felt very welcome :)

Plussat: Stayed at the apartments, comfy and exclusive at the same time. We all felt right at home. The Jacuzzi and sauna on the terrace was the cherry on the cake. Great service from the staff, the cleaning lady was all smiles and breakfast was served in the apartment each morning.

Miinukset: At check-out the staff didn't know that the apartment was already payed for and had problems finding the payment since it was done through Booking.

Plussat: Everything was perfect. The suite, sauna, jacuzi, pool,beds,breakfast, service was excellent . We loved the fireplace.We will be happy to come back again.

Plussat: Luxurious place! Good value for money. Perfect place for fastidious clients. Delicious breakfasts. Jacuzzi on the terrace - amazing!

Miinukset: poor wi-fi connection in the Lovely Lodge apartments

Miinukset: Nice Hotel but really disappointing breakfast buffet. Noisy and crowded room with packed convenience food and plastic cups for juice... this performance did not match to the rest of the hotel/stay

Plussat: Great location, only few steps from Marilleva 900 lift station - plus very helpful, friendly and professional staff. Great breakfasts with variety of options everyday! Pool and sauna facilities freshly renovated and clean. Free parking next to the main door to the hotel which makes it very convinient when traveling by car. Overall impression - a perfect spot for skiing/biking trips!

Miinukset: If traveling with familly ask for bigger room and take it - option Easy with extra beds is a little too crowdy for more than 2 people..

Plussat: Modern, good food and good service

Plussat: Very good breakfast with a variety of Italian cheese and ham. Enough for everyone. Very comfortable room, nice bar. Best thing is the location with the Ski lift right across the street. Pool and wellness area comfortable and clean.

Miinukset: TV HDMI access was locked and could not be unlocked, even though requested twice. The pool should not be accessed by children below 12 y/o, which was not followed (probably due to a large group of parents with children in the Hotel). I don't think this is ok for anyone who chose to stay there, hoping to have a relaxing afternoon at the pool, rather than screaming kids, jumping over your head.

Miinukset: no aircondition. In winter is not important, but in August it was very warm.

Plussat: The locations of the hotel is wonderful. Close to the cable lift and with easy access to tons of activities for all ages. The spa was a really good surprise. the hotel punches above his weight (and price)

Miinukset: The hotel exterior does not match the interior of the hotel...at first we thought we were in the wrong hotel as we only saw the interior pictures when booked.

Plussat: Unique design and very comfortable. Lovely lounge, bar and high variety for food

Plussat: Exceptional management, kitchen and waiters. The front desk staff resolved an issue I had with booking.com and were very helpful in providing recommendations on places to visit. Gabriele, Nicole and Cinzia were very helpful. The dinner meals varied each day and the buffet provided alot of variety to include vegetables, meat and fish. The staff was polite and quick in serving, and all were there to help make our stay a good leisurely experience.. The pool was great including the jacuzzi and saunas. Having the train station behind the hotel, (1 minute away)was a delight and gave us extra opportunities to travel the Val di Sole and to the city of Trento free by the Trentino Card.

Miinukset: We didn't realize it at first, but this is more of a family hotel (which is good), except that with many small children, many parents did not perform their roles as parents, but leave their children with entertainment staff. Since I like to go bed early, on two nights the music played outdoors was very loud until 2230. I called the front desk at 2130 to request they minimize the noise, but not much happened. I realize the staff had to entertain the kids and parents, but with the hot weather and no air conditioning in the room, we had to leave the door/window open to allow in cool air. Recommend some a/c be installed for futue hot summers. I also hope the Marileva 900 cable car will function next year so as to make the ascent to Marileva 1400 site easier. (The hotel has no control over this site or equipment).

Plussat: Is was clean close to everything u need and very nice apartment inside

Miinukset: Nothing really

Plussat: Nothing. The place was messy (common spaces not cleaned even once over 7 days, trash lying around etc.) and loud (cardboard walls, loud music/karaoke every night till the small hours), the restaurant overcharged (and played dumb about it), the hotel staff was unfriendly and aggressive when you asked them to do something like clean the common spaces... The most terrible accommodation I've experienced so far.

Miinukset: We prepaid for an apartment (months in advance) with direct access to the slope ("ski in, ski out"), but when we arrived our apartment had already been given to a group who didn't have a booking, just came in and laid cash on the table (nice people, though, I have nothing against them, it's just the hotel which failed big time). We had paid extra for the access to the ski slope which we didn't have - the hotel refused to reimburse and said that we could leave and go someplace else, but they will charge for the entire booking anyway!!! At 8 p.m. on Saturday after 20 hrs of driving we had no choice but to stay. This meant walking around the building, carrying ski gear around every day, changing every time we wanted to get out, not to mention not being able to step out onto the snow right from the living room (as had been advertised). When I reported this fact the hotel literally DELETED the pictures of the apartment (the one I was meant to get, but that had been taken by other guests) and uploaded new ones (for the apartment I actually got). They did it WHILE I was holding the line with booking.com to sort out the situation (the helpdesk took 40 mins to pick up...). We had a "trilo" (6 ppl) apartment and stayed with only 4 ppl (2 couples). The apartment was really small. One of the bedrooms (one bunk bed) was smaller than cheap Asian hostel bedrooms. The small bedroom had no windows and no ventilation. Put in there some wet ski clothes and enjoy the air... The "big" bedroom was separated from the busy corridor with a thin cardboard wall and a window only. Yes, a window from the corridor directly to your bedroom, curtains aren't tight enough and opening the "window" means hearing all the noises (instead of 99% of them with the window closed) and breathing in the restaurant smells all night. Plus the light from the corridor all night.

Plussat: close to the slope, nice price.

Miinukset: too many teenagers - every night long party on nearby apartements.

Plussat: place very confortable for skiing, view from window, always warm and hot water, confortable bed, small shop and good pizzera in place

Miinukset: Check - In - very hectic and unproffessional, we paid for the room with separate bedroom, but infact it was one room with one window only provisionally splitted, so no effect and confortability of two rooms, non working vapour and smell exhauster above the stove (digestoř)

Plussat: We had a good time in Lores 2, nice staff and nice animation team, they really gave good services. The appartment was okay, a splendid view over the mountains, good bed and suitable for self catering. We walked a lot in the beautiful mountains of the Dolomites. If we can, we go back.

Miinukset: The language barrier.

Plussat: Everything was ok, we enjoyed having a friendly staff

Miinukset: The only thing I missed was a place to drying wet towels...

Plussat: Juuri kunnostetut huoneistot. Sijainti lähellä kaikkea, mutta kuitenkin rauhallinen. Ystävällinen henkilökunta

Miinukset: Pysäköinti tila kaipaa selkeyttä. Ilmeisesti autojen koko kasvanut rakentamisen jälkeen ja se tekee tilasta ahtaan.

Plussat: Very nice and helpful staff (Davide in the reception). Helped us both while planning for our trip and during our stay. Thank you!

Miinukset: No

Plussat: Hotel is close to two good slopes and lifts.

Miinukset: The beds provided were very uncomfortable — the matresses were piled up one on top of the other. The kitchen was poorly equipped and the fridge did not work. The cleaning, despite an extra charge, was unsatisfactory. The ski room was crowded, with just one seat to put on the boots, and the floor there was dirty and wet throughout our stay. Extra charges included a „club fee” and cleaning, so the ultimate price was substantially higher than advertised on booking com. Overall a disappointment.

Plussat: The hotel is located virtually on the ski slope. The food is amazing. We liked it so much we decided to extend our stay and there were no problem with that, even though booking.com claimed there are no available rooms any more.

Miinukset: The wifi doesn't work.

Plussat: First of all, people looking to book for this object, shoudn't be scared when reading the previous reviews (where the ratings are pretty much dissapointing)! It is true that the facilities are old, but they are perfectly preserved and maintained, and most of all it is perfectly clean! The appartments are spacious and well heated - sometimes even more then necessary, the beds were comfortable, and the kitchen is eqiuped with everything necessary to prepare our own meals (You only have to buy pills for the dishwasher). There is a stove top and an oven, so, everything is just fine. Also, each appartment has its own parking slot (yes, the space for a car is a little narrow, but that can be a problem if the guy next to You hasn't parked his car well). And, there is a ski deposit for each appartment, spacious enough to put 5 pairs of skiis and 5 pairs of skiing boots, in a heated room. The object is positioned between the 2 ski slopes, so, the option ski -in and ski - out is correct. Both 2 slopes lead to the main point of the ski centre, called Marilleva 1400 which is a kind of a hub, with shops, bars, restaurants, and this place is also easily reachable by car, in a cca. 2 minutes drive. Everything You would need to purchase for cooking and etc., can be found in the GOL MARKET (there are few of them in Marilleva 1400). There is also a market in the above hotel Sole Alto, but this market is a kind of a dissapointment, having only few articles, so, no need to go there. By my opinion, the complex Residence Sole Alto is perfect for people who would like to be accomodated on the ski slopes, and enjoying holiday away from bars and restaurants (night life), with main purpose - skiing. If You are not that kind of a person, You better search an accomodation in Marilleva 1400 or lower (Marrileva 900, Mezzana, Commezzadura etc)

Miinukset: The extra beds that the facility is providing, are not comfortable (our children were completely unsatisfied).