Halvat lennot Italia

Plussat: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded

Miinukset: Upgrade passengers that you make late.

Plussat: Great Crew

Miinukset: It would have been better had we not had a delay of 50 Minutes

Plussat: Very confusing going through security.

Miinukset: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Plussat: The punctuality and the entertainment

Miinukset: Perhaps a more organized boarding process

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Miinukset: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Plussat: Friendly crew. Good food. Uneventful flight.

Miinukset: Flight was slightly delayed in departure.

Plussat: the diverse amount of films

Miinukset: the food could have been better.

Plussat: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in

Miinukset: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things

Plussat: They are affordable

Miinukset: They have no entertainment and bad food

Miinukset: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Plussat: as normal the crew were great!

Miinukset: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Miinukset: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Plussat: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Miinukset: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Plussat: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Miinukset: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Miinukset: Arms rest are pretty small

Plussat: Crew was good, short flight on an older aircraft, everything was fine

Miinukset: Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens...

Miinukset: Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices.

Miinukset: Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely.

Miinukset: When its rain we shouldn’t walk to the air plain

Plussat: Crew good and seat OK but not exceptional for business class

Miinukset: Food was average - main course could have been better. Range of movies ok but not great

Plussat: Great airline

Plussat: Almost everything, especially the crew.

Miinukset: Don’t feel like anything should be better to be honest

Miinukset: Nothing in time

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: Nothing.

Miinukset: Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

Miinukset: At least a complimentary glass of water or juice in Economy.

Miinukset: Made us run from one end of the airport to the opposite end, because they said they had ‘operational difficulties’, causing them to switch gates between two flights. Total baloney, and completely avoidable.

Plussat: The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes.

Miinukset: Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue.

Plussat: Crew were amazing arrived early

Miinukset: In flight entertainment

Plussat: Big fan of easyJet

Miinukset: Be good as you are.

Miinukset: Flight delayed

Plussat: Comfortable and Clean

Plussat: Comfortable and Clean

Plussat: Great staff and smooth on time flight

Miinukset: Small plane

Plussat: Made it

Miinukset: Nothing in particular

Miinukset: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Miinukset: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: Good amount of space on the plane, lots of movies to watch, good food and drink.

Miinukset: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plussat: Crew is fantastik,Dana is the best

Miinukset: Food

Miinukset: Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable.

Plussat: Ok?

Plussat: We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia.

Miinukset: Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund

Plussat: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Plussat: Nothing. The flight was delayed and I missed my connection

Miinukset: My flight leaving on time

Miinukset: Very long flight

Miinukset: Better entertainment selection

Plussat: The seat was very comfortable.

Miinukset: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Plussat: Not much, seats are super uncomfortable

Miinukset: Better code sharing with KLM

Plussat: Crew was attentive. Timings were spot on.

Miinukset: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Plussat: rien

Miinukset: tout est à revoir !

Plussat: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Miinukset: Flight was delayed, had to run to my next connection flight.

Plussat: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plussat: Professional crew. Good simple check in.

Miinukset: Nothing.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Miinukset: The plane is so old..,

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Miinukset: Only serving beef as meal in economy was not great. A choice would be better.

Miinukset: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Miinukset: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Plussat: Absolutely nothing

Miinukset: Everything

Miinukset: Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way

Plussat: Great Crew

Miinukset: It would have been better had we not had a delay of 50 Minutes

Plussat: The punctuality and the entertainment

Miinukset: Perhaps a more organized boarding process

Plussat: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Miinukset: Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs

Plussat: Everything was excellent . I was very happy with this flight.Thank you so much.

Miinukset: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Plussat: uncomfortable seats