Fontainebleau Miami Beach

Almost there

The pools and the staff were amazing. Some of the restaurants food was amazing others were not worth eating. Some of the chicken was not worth eating.

Our room was dirty when we arrived. Nothing had been dusted in a long while. Floor was vacuumed and there was garbage under the desk and the curtains and the sides of the bed. They have cleaning fees, which were not specified on the website when we booked.

Large, luxury property

Lots of upscale dining options within resort. Beach and pool options were nice. Great couples resort. Staff were friendly and helpful. Very good service in all of the restaurant. I visited each restaurant for Miami spice week. Good security.

Housekeeping was lacking. Trash stayed in the hall the whole day. Leave in the morning and return in the afternoon and trash still in halls. Used plates outside of door next to my room.when I checked in in the afternoon and it was still there in the evening after returning from dinner. They have lots of people working in that hotel and someone should responsible for retrieving room service items. Carpets should be swept daily. All staff should be like on cruise ships if you see tissues or paper littering an area you get rid of it, not wait for someone else. Ocean drive would have been a great area because you if leave the hotel and there are other options. Fontainebleau is isolated. I gave up trying to find a Starbucks or drugstore.