The Fountain Vacation Rentals

The property itself is in fact not that bad for a budget stay in Miami Beach: it is well located and correctly equipped.

I do not recommend this property for those who need good internet, we experienced long outages. I do not recommend this property for groups larger than two, sofa bed is not comfortable at all. Real problem here is not property but management – Mr. Lassel. For communication with him you have one telephone number (you always get voicemail) and email. Also you would not see or meet him, check in and check out is “self service”. You pick up and leave the keys in small key safe attached to the outside fence. This impersonal check out is misused from Mr Lassel to claim that some things were missing at checkout time, in our case it was the gate key which costs not less then 50$!! Strange enough - this was discovered 2 days after we left Miami Beach. As the key was left in the property exactly as requested, in our email communication I tried to explain that, and if the key was really missing it could not be our fault (especially 2 days later), but apart from standard and default responses like “sorry that you do not comply to my policies” we did not get any further. Questions like who else had access to the property were left unanswered. So if you anyway decide to book this property, my recommendation is either to insist on “personal” checkin/checkout, or to make extensive photo documentation of complete inventory by check in and check out – especially the things like keys, bed linen and kitchen accessories. Only that way you will be safer from miserable tricks and invented penalties practiced from property management.