Sonesta ES Suites Cleveland Airport

Pretty good hotel

DISCLAIMER: I worked for a large upscale hotel brand at multiple locations for 7 years, and hold all hotels to high standards. The room was comfortably sized, although with the sofa bed out the room shrunk considerably. There were 2 of everything—plates, cups, forks, knives, spoons—but space for 3. We did use the oven to bake muffins, everything is in good working order, as was the fireplace. The breakfast was generous and edible, and the area was kept clean by a diligent employee. In fact, everyone we saw was cheerful and helpful.

The shower gel dispenser was out of body wash, and the curtain bar was loose, like someone had been playing on it, hmm... we did not bring this to the staff’s attention, though. The toilet and tub area of the bathroom is incredibly small, but the sink and countertop area is wide open. Space could be better utilized here, but nothing you can do about it now.

We absolutely enjoyed our long holiday weekend stay at Sonesta ES Suites Cleveland Airport! The apartment-style accommodations made it possible to lounge and get comfortable (and not feel the dreaded "cooped up feeling" of being in a hotel room! We were able to cook several meals in the well-equipped kitchen, relax on the sofa, and stream our Netflix on the TV. The staff was exceedingly friendly and went above and beyond to make the most out of our stay. The hotel was in great proximity to wonderful restaurants and it was a quick drive from the airport, downtown Cleveland, and the mall. And the price! WOW! It was by far the most affordable of all the hotels we looked into - by at least $50-100 a night. We enjoyed our stay so much that we plan to seek out Sonesta hotels in all cities we travel to!!

We stayed in the "West Wing," which was lovely; however, it did not have an ice machine. The rooms have freezers, but you must make your own ice. Fortunately, guest services gave us plenty of ice to last us the long holiday weekend!

clean, warm, friendly staff, inviting