Hotellit lähellä
Milan Convention Centre,
Milano

Plussat: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Plussat: Young crew, with positive attitude and very kind and helpful.

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: Crew was very nice

Miinukset: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Plussat: Lufthansa is a great airline.

Miinukset: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Plussat: quality of plane

Miinukset: check in takes 30 minutes since my visa was in old passport

Plussat: Crew was very nice

Miinukset: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Miinukset: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Plussat: Wide choice of movies and entertainment

Miinukset: Better menu options and in-flight service

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: inflight staff are good but on the ground staff at airport need a great deal of improvement

Miinukset: Delayed arrival at Bangalore by more than 1 hour.

Plussat: Was put in German Airport jail

Miinukset: See above. United sold me a ticket they knew would get me sent back after being detained