the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
Hyvä palvelu ja erinomainen henkilökunta. Iso huone parveke Galleriaan - kuitenkin hyvä äänieristys - rauhallista. Huomioiva henkilökunta, syntymäpäiväni huomioitiin pienellä lahjalla. Ihana design sisustus. Erinomainen sijainti - paras hotelli Milanossa! Shamppoiden ja ihonhoitoaineiden tuoksu ;)
Hotellin sijainti erinomainen, pieni kodikas hotelli, henkilökunta avulias ja hymyilevä, hotelli ei laskuttanut aivan kaikkia pikkuasioita. Hotellissa ei ollut varsinaista baaria missä olisi voinut istuskella ja katsella esim muita ihmisiä.
Great location, very nice neighborhood. Sometimes staff was especially nice and helpful (e.g. loaning me a personal charger, comping some internet charges). Room was not huge but comfortable and clean. Room rate was very reasonable for the location and hotel. Overall I would stay here again. Some odd policies. If someone from the hotel is reading this I would say - please stop trying to "nickel and dime" your customers. The internet was 10 euros/day - but you had to get new codes every day (super annoying) and they charged you by device. I am traveling for business and had 4 devices I needed codes for (phone, personal iPad, work iPad, work laptop). Paying by each is outrageous, especially when its standard for internet to work for at least 3 devices. This is not 2002 guys. Also had a strange incident trying to borrow a fork and knife. I had gone to the grocery to get some fruit because I was feeling a little gross due to overload of pasta and meat the last week. They tried to charge me to borrow a fork and knife. I couldn't believe it. I have done this dozens of times at other hotels.
ABSOLUTELY NOTHING Mold in room, blood stain on bathroom floor, broken shower, dirty furniture, noisy room and ridiculous staff.