We received a warm welcome and the staff was more than accommodating. We would be happy to stay here again!
Remodeled bathroom, lobby.
Terrible bed. Two twins pushed together as a full. This alone warrants a refund.
Our room did not have a shower, bath only. Breakfast was not included!! Very pricy for what they offered
Very convenient location, only a few minutes to the Duomo
The hotel does not look like a 4 star hotel. The staff was very snappy sometimes, something you don't really expect from a four star hotel. The room was a more classical decor, and the bathroom looked alright, but looked dated. Not classical, but old.
The location is very good.General conditions are ok
Staff was horrible. We booked a suite which was more like just added wasted space not utilized. No shower, bathtub had a shower head that was waist high. Charged 15 Euro p/p for brfst and no plates and ran out of food. They still made us pay.
The room was very large. We had a suite. Breakfast was fantastic
The noise , selection of tv channels
Excellent location, friendly staff, nicely proportioned room with a very comfortable bed.
The breakfast was of poor quality and should have been included in the room price.Also, management should pay a bit more attention to the little details, such as painting scuff marks on room walls and providing dishes in the suite kitchenettes.
Location was great. Staff nice.
They said they had wifi. But it didn't work. We have many devices. The night mgr. was somewhat arrogant stating it was working and we were the only people complaining. He should fix it and not have a attitude. This place at most is 3 star. Not a 4 star.
It was close enough to a restaurant we could walk there.
It was a dump. The bed was terrible, with a big hump in the middle so we both were falling off the sides. We were told at check-in that breakfast was included, but after we were served burned cappuccinos, they told us we had to pay for breakfast.
It is about a 10 minute Walt to the city center.
This is definitely not a 4 star. Practically no lobby, small elevators, rooms were clean but lacked some basic amenities that you will find in a 4 star. I was expecting better for the price I paid.
Proximity to Duomo, breakfast included in selected room rate, decent size room and bathroom.
Internet access/speeds were abysmal. If you're a business person and in need of the Internet, look for another hotel.
Museo del Duomo ja Piazza del Duomo sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä maksullinen itsepalvelupysäköinti kuuluu myös palveluihin.
Perustuu 3 290 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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