Hilton Milwaukee City Center

Location was alright.

They charged our card 6 separate times different charges daily totaling $400-500 more than the actual room and did not tell us. They then had no idea what was happening and could not provide an explanation. The rooms were dirty with stains in spots.

The room furnishing were lovely. The location was ideal. The Miller Time bar had the best burgers we have ever had. The location of the parking garage was great.

They did not deliver the blankets and pillows we requested in our book long. The bathroom in our room had a dirty bathtub and no toilet paper. There were drunken guests in our hallway from midnight until 2 am and one of the let a dog go to the bathroom in the hallway because he didn’t want to take it downstairs. Housekeeping knocked on our door at 930AM to get us to leave our room even though checkout wasn’t until 11am. When we checked out we were told our room key would allow us to leave the garage without paying. We could not get out of the garage because the clerk disabled our room card when we checked it. Also the front desk staff continually asked us if we were home, platinum or diamond level honors members before we did anything with them— even to ask if they had change. If the hotel only wants to have those members book there, they should say so. This was a very disappointing stay at a Hilton property.